# eAssist Garland

> Garland resident service request and information submission tool. (iPhone/iPad app by City of Garland.)

- Source: https://appshunter.io/ios/app/eassist-garland/id956284131 (this page in markdown: same URL + `.md`)
- Developer: [City of Garland](https://appshunter.io/developer/1455133187)
- Category: Productivity, Utilities
- Price: Free
- Rating: 2.14/5 from 14 App Store ratings · 14 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 18 MB
- Languages: Arabic, English, French, German, Greek, Hindi, Italian, Japanese, Korean, Polish and 7 more
- Released: 2015-02-04
- Data updated: 2026-06-05
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/eassist-garland/id956284131/reviews.md

## What is eAssist Garland?

City of Garland residents now have a tool for finding information and submitting service requests using a mobile device. Garland eAssist connects your request directly to the right City of Garland department for quick and efficient resolution. Once a user account is created, it’s easy to track the progress of service requests and receive email notifications as updates are made. The app also provides links to news, events, FAQs, and other City of Garland resources.

## Key features

- Submit service requests
- Track request progress
- Receive email notifications
- Access city news and events
- View FAQs
- Find city resources

## Recent user reviews (10 of 14)

All indexed reviews: https://appshunter.io/ios/app/eassist-garland/id956284131/reviews.md

### 4/5 — Perfect app, prompt service

*2025-12-04, version 4.3.0*

Easy to create service requests. City of Garland promptly addresses pothole requests but other service teams don’t respond.

### 5/5 — Perfect app, prompt service

*2025-08-04*

Easy to create service requests. City of Garland promptly addresses pothole requests.

### 5/5 — Perfect app, prompt service

*2025-07-09*

Easy to create service requests. City of Garland promptly addresses requests.

### 1/5 — Blank pages and slow

*2023-12-18, version 4.3.0*

Very slow app and when you press on an icon for more information it usually shows a blank page. Poor coding for an app writer.

### 5/5 — Very useful!

*2021-09-17, version 4.2*

They have fixed the problem with submitting photos

### 1/5 — So slow

*2021-09-08, version 4.2*

Slow. So, so, so, so, so, so, so, so slow.

### 1/5 — Crashes and will not open

*2020-10-23, version 3.9.6*

App constantly crashes and will not open. I don’t know if it’s not updated for the new iOS, or it’s just a crappy app. But IT DOESN’T WORK.

### 1/5 — Does not work

*2020-10-21, version 3.9.6*

This app has not worked since I downloaded it.

### 1/5 — App crashes

*2020-10-08, version 3.9.6*

Click app to open it then it ask me if I want location on and notifications on. After I select my choices, app immediately crashes and exits.

### 1/5 — Can’t submit image from camera roll

*2020-08-01, version 3.9.6*

App will get stuck when you try to upload a picture from library or camera roll. Picture will show on screen but no way to proceed. Must force close app to do anything. Been this way for months.

## Frequently asked questions about eAssist Garland

### Does eAssist Garland have ads?

Yes, eAssist Garland contains advertisements. As it is a free application, ads are displayed to support its development and maintenance.

### What is the rating for eAssist Garland?

eAssist Garland has a rating of 2.1 stars based on 14 user ratings.

### How often is eAssist Garland updated?

The latest version, 4.3.0, was released on December 8, 2021. Updates are provided by the developer to improve functionality and address any issues.

### What devices support eAssist Garland?

eAssist Garland is supported on iPhone and iPod devices.

### What is the age rating for eAssist Garland?

eAssist Garland is rated 4+ by the app store, making it suitable for users of all ages.

### Can I track the progress of my service requests in eAssist Garland?

Yes, once a user account is created, you can easily track the progress of your submitted service requests and receive email notifications for updates.

### Where can I find other City of Garland resources through eAssist Garland?

The app provides direct links to news, events, FAQs, and other essential resources provided by the City of Garland.

### Is eAssist Garland free to use?

Yes, eAssist Garland is available for free download and use.

## Version history (last 5 releases)

### 4.3.0 — 2021-12-08

New in v4.3:
- New UI Design
- New ICON
- Improved ADA compliance
- Sign in with Apple
- Bug fixes

### 4.2 — 2021-05-25

New in v4.2:
- AppTrackingTransparency
- Bug fixes

### 4.1.4 — 2021-02-26

New in v4.1.4:
- Bug fixes

### 4.1.2 — 2020-10-24

New in v4.1.2:
- New UI Design
- New ICON
- Improved ADA compliance
- Sign in with Apple
- Bug fixes

### 3.9.6 — 2017-02-23

New in v3.9.6:

- iOS 10 support
- Improved ADA compliance
- Topic-based push notifications to citizen subscribers
- Improvements to address validation
- New webview for widgets
- Improvements to error handling
- Bug fixes

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## More apps by City of Garland

- [Visit Garland Texas](https://appshunter.io/ios/app/visit-garland-texas/id1170359194)
- [Experience Historic Garland](https://appshunter.io/ios/app/experience-historic-garland/id1523780721)

All apps by City of Garland: https://appshunter.io/developer/1455133187

## Related topics

[eassist garland](https://appshunter.io/ios/topics/eassist-garland) · [eassist](https://appshunter.io/ios/topics/eassist) · [garland city](https://appshunter.io/ios/topics/garland-city) · [eassistent](https://appshunter.io/ios/topics/eassistent)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*