# East Bay Deli Mobile Ordering — user reviews > 23 indexed App Store user reviews of East Bay Deli Mobile Ordering by Hazlnut, LLC, rated 4.90/5 from 2,105 ratings. - Source: https://appshunter.io/ios/app/east-bay-deli-mobile-ordering/id1357176782/reviews - App overview in markdown: https://appshunter.io/ios/app/east-bay-deli-mobile-ordering/id1357176782.md - Rating breakdown: 5★ 1,906 · 4★ 135 · 3★ 32 · 2★ 13 · 1★ 19 ## What do users think of East Bay Deli Mobile Ordering? Overall sentiment: positive **Pros** - 🚀 Quick and easy ordering - 👍 Delicious and fresh food - 💡 Convenient online ordering and delivery - 🚀 Efficient app and service - 👍 Great food and service **Cons** - 🐛 App crashes and freezes - 🔒 Payment issues and declined cards - 🔒 Difficult to add payment options - 🔒 Trouble making order modifications **Commonly reported bugs** - App crashes and freezes - Payment issues and declined cards - Difficulty adding payment options - Trouble making order modifications **Most requested features** - Add Apple Pay support - Allow ordering ahead of time - Improve app stability and reliability - Enhance payment options and checkout process ## Newest reviews (6 of 23) ### 5/5 — East Bay (Delicious) Deli *2019-12-08, version 1.1.5* Very fresh, appetizing, delicious!! ### 5/5 — Patty melt and salad *2019-07-22* Always hot and fresh food . I eat here several days a week ! ### 5/5 — Coupons *2019-07-09* Could not find a way to add a coupon to my order. Perhaps I am missing it, but either way it needs to be added to the checkout process. **Developer response:** StellaDSmith, As long as you are logged in (as a registered user) there is a blue button titled "Add Rewards" on the checkout screen. This is where you can add coupons or promo codes by tapping the "+" sign at the top of the screen. Hope this helps! -Hazlnut Team on behalf of East Bay Deli ### 5/5 — Awesome Spot *2019-04-15* I love this place. My mother in law has been in the hospital for the last 5 weeks and this place has been my go to. Every thing is always delicious and our order is always correct. The convenience of ordering on the app is great. They deliver to the hospital which is also great. Staff has always been friendly. And food always arrives quickly. They have a variety of options and an awesome salad bar. Highly recommend. ### 5/5 — Crashed *2019-02-03* Have been trying to use this and it crashes. Annoyed **Developer response:** Thanks for using the app and for reporting this. Can you please email us the exact steps you are taking to get this crash at info@hazlnut.com so we can fix this? Thanks, - Hazlnut on behalf of East Bay Deli ### 5/5 — Wonderful sandwiches *2018-12-28* Our go-to order place for lunch, wide selection of foods. Something to please everyone. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not user friendly *2020-08-22* Payment options won’t let you add additional card, gives an error message. Hard to make modifications to an item. ### 2/5 — Love the food HATE THE APP!!!!! *2023-06-04* We constantly get good food when we can get it but this app sometimes places multiple orders and sometimes refuses to place any order. I usually have to order via DoorDash. But the unfortunate thing about that is that app doesn’t allow the same sandwich customizations. I try to contact the company through their app and it gives an error and no other ways to reach out to them. ### 2/5 — Very frustrating *2020-09-29* Had to put order in over and over keeps freezing and locking up ### 3/5 — Payment *2022-06-15* Some days it works and other days it doesn’t so you have to cancel the order and redo it to try a new card that declines too. Easier going to McDonald’s than this headache ### 3/5 — Love the food. App doesn’t work though *2019-07-08* Love the food. However, when we order our food we have call as the app crashes. **Developer response:** Jon, We do apologize for the inconvenience as this is not what the app should be doing at all. Can you please email us at info@hazlnut.com with the exact steps you are taking to cause the crash so we can have our dev team update the app immediately? Thanks, -Hazlnut Team on behalf of East Bay Deli ### 4/5 — Great Restaurant *2025-07-15* Great restaurant with fantastic food. Can you please add Apple Pay Support in the East Bay Deli app? Then, I wouldn’t have to store more credit card on the site. ### 4/5 — Love the food, app is a bit annoying *2021-03-29* I wish the app would let you order ahead of time - like hours or even the day before. When placing an order, you don’t have a choice when you want to pick it up. You have to go with the time they give you on the app. ### 5/5 — Great! *2024-01-02* Works well, quick easy & wholesome meals. What’s not to like?! ### 5/5 — Great food and service *2023-01-10* Love the online ordering app and discounts ### 5/5 — Great food & Service *2022-08-09* Love the Roast Beef sandwich and the cranberry Turkey croissant! ## Most praised reviews (7 highest-rated) ### 5/5 — My favorite local spot *2021-06-11* Everything I’ve ever had is delicious and prepared/packaged well. Way better than using DoorDash because I know it’s helping the restaurant. ### 5/5 — Beautiful & easy to use! *2021-06-01* I absolutely love this app. I’ve never had issues with it and it’s easy to earn points and rewards towards future purchases. Beautiful & intuitive design !!! ⭐️⭐️⭐️⭐️⭐️ ### 5/5 — Great Restaurant *2021-02-11* Great restaurant with fantastic food. Can you please add Apple Pay Support in the East Bay Deli app? Then, I wouldn’t have to store more credit card on the site. ### 5/5 — Quality is not cheap *2020-11-07* A little pricey but always on point. Order is delicious and fresh. ### 5/5 — Love it! *2020-08-07* East Bay is so good. They are our “go to”! ### 5/5 — Love the app *2020-06-17, version 1.1.9* Love the app! ### 5/5 — East Bay Carnes *2020-05-02* Fabulous food and the staff is awesome! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*