# East Cambridge Savings Bank — user reviews > 39 indexed App Store user reviews of East Cambridge Savings Bank by East Cambridge Savings Bank, rated 4.80/5 from 1,619 ratings. - Source: https://appshunter.io/ios/app/east-cambridge-savings-bank/id575737732/reviews - App overview in markdown: https://appshunter.io/ios/app/east-cambridge-savings-bank/id575737732.md - Rating breakdown: 5★ 1,436 · 4★ 102 · 3★ 40 · 2★ 10 · 1★ 31 ## What do users think of East Cambridge Savings Bank? Overall sentiment: positive **Pros** - 👍 Easy to use - 💡 Helpful mobile deposit feature - 🚀 Consistent performance - 🔒 Secure banking **Cons** - 🐛 Crashes and glitches with mobile deposit - 👎 Dislike of new app design - 🤔 Frequent password changes annoying - 🤨 Unclear check endorsement requirement **Commonly reported bugs** - App crashes when trying to deposit checks - Connection issues on older devices **Most requested features** - Ability to view bill pay history - Dark mode option - Improved transaction grouping ## Newest reviews (13 of 39) ### 5/5 — Great *2017-07-11* Love the app ### 5/5 — Love it!!! *2017-04-28, version 5.3.4* I constantly use this app and cannot live without it!! ### 5/5 — GREAT! *2017-02-26, version 5.2.6* App works great! Thanks ECSB. ### 4/5 — Great banking app *2016-01-11, version 4.6.3.0* Use it mainly to just check in on the accounts, but have used it to deposit checks. Works well. No complaints. ### 5/5 — Love it *2016-01-05, version 4.6.3.0* Especially the mobile deposit because all the branches are far from me! ### 5/5 — Great *2015-09-20, version 4.6.3.0* Love it!!! Works great and does exactly what I need. ### 5/5 — Great app! *2015-06-24, version 4.4.0.1* Perfect for managing my accounts and making transfers. ### 5/5 — So easy *2015-03-12* My bank is a long trip for me and having this mobile deposit app saves me a ton of time. Never glitchy, and is always consistent. I live my bank more for having this easy to use bank app. ### 5/5 — Nice app works well *2014-07-24, version 4.1.1.0* As advertised ### 5/5 — Best app I have *2014-07-23* Hands down the best app I have... Always have access to my accounts and because of my business, depositing checks is as easy as taking a picture-literally...love it! ### 5/5 — Great Compliment to a Great Bank *2014-05-27* I've always been impressed by the way East Cambridge Savings Bank lives and breathes "vibrant community bank" and yet has the business savvy to offer "big bank" amenities. This design and intuitiveness of this app, and the mobile site, are done with the precision and care I've come to associate with the ECSB brand. Thank ECSB! You guys are the best! ### 5/5 — Impressive *2014-04-15, version 4.0.0.0* I've only used it to make one deposit, but it worked seamlessly. ### 4/5 — All the Basics + Mobile Deposit *2014-03-22* This app became invaluable for me when they added the mobile deposit feature to the iPad version. Makes it so easy to deposit checks when I travel! It has all the other basic features you'd expect in a banking app (transfers, schedule bill pay, etc.) without some of the features from their online banking website (statements, bill history, etc.). ## Most critical reviews (10 lowest-rated) ### 1/5 — Transactions UI *2020-05-06* Unsure if this is a glitch, but one trillion percent prefer the old transactions UI over this new one that doesn’t group transactions by day. Everything is lumped together. Not good. ### 1/5 — Worst *2015-09-09, version 4.6.3.0* Always crush when I try to login, just deleted it. Better to just use the web version. ### 1/5 — Poor performance *2013-11-20* The app promises all the in the go convenience of other banking apps.. Yet delivers almost none . The mobile check deposit feature is more trouble than it's worth. When you can get the slow to load app to open, it will crash and close as soon as you take the picture of the check. Make sure you check is fresh uncreased no folds perfectly flat or picture is rejected . But once you manage to get the pics in and deposit ( good luck) you will get an email notification rejecting it saying did write Mobil deposit or numbers not clear... Then if you respond to the email .. You'll be talking to yourself ### 2/5 — New version *2026-01-24* I do not care for new look of app or website older look was easier to work and find things needed to pay bills faster ### 2/5 — Hate!!!! writing “for mobile deposit”. *2019-09-11* Hate!!!! writing “for mobile deposit” under the endorsement line - What’s the reason? ### 2/5 — Very flakey OS 7 4S *2014-02-11, version 4.0.0.0* Connection seems to time out, and the only solution is restarting the phone! Please fix!! ### 3/5 — Updated for iOS 15? *2022-09-20* A little unnerving that the developer can’t seem to keep track of what the current iOS release is. ### 3/5 — Mobile deposit nearly impossible. *2016-01-03* Other than the mobile deposit feature it's a good app. The deposit function almost never works (I don't have an issue with other Watertown Savings or BoA, just ECSB). ### 3/5 — It's ok *2014-02-07, version 4.0.0.0* Crashes trying to deposit checks on iPad mini. Wish I could see bill pay history. ### 4/5 — So annoying *2025-04-14* Decent app but the way they make you change your password periodically every few months is just the most annoying thing in the world. Relax with that ## Most praised reviews (10 highest-rated) ### 5/5 — Love ECSB *2026-07-15* Excellent local bank. Great services and people. I feel very good that several years ago I left my big bank. ### 5/5 — This is annoying *2026-07-07* The app is great and fine but not everytime I login I want to rate the app. STOP IT! ### 5/5 — Experience *2026-07-02* I’ve had a great experience with East Cambridge Savings Bank. The staff has always been kind, professional, and willing to help whenever I have questions. The banking process is simple, and I appreciate how easy it is to manage my accounts. I also like that they are a community-focused bank and make customers feel valued. I definitely recommend East Cambridge Savings Bank to anyone looking for friendly and reliable service. ### 5/5 — Great *2026-05-16* Great ### 5/5 — Great *2026-05-12* Awesome ### 5/5 — THNKS *2025-02-13* Best bank ever ### 5/5 — Me encanta *2023-03-15, version 2022.9.1.11* Me encanta puedo ver mi cuenta cuántas veces sea nesesario ### 5/5 — Great!! *2022-10-22* Is so easy to use and very clear every thing. ### 5/5 — Helpful *2020-01-14* The app is well designed for my banking needs. I can get in quickly and the process to view the Checks, if necessary, is great. I highly recommend banking with ECSB and using this app. Marty Hill ### 5/5 — Phone deposit *2019-11-20* When I tried phone deposit the check will be always rejected so not good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*