# East of Chicago Pizza — user reviews > 51 indexed App Store user reviews of East of Chicago Pizza by East Of Chicago Pizza Inc, rated 3.50/5 from 292 ratings. - Source: https://appshunter.io/ios/app/east-of-chicago-pizza/id737983891/reviews - App overview in markdown: https://appshunter.io/ios/app/east-of-chicago-pizza/id737983891.md - Rating breakdown: 5★ 153 · 4★ 35 · 3★ 4 · 2★ 10 · 1★ 90 ## Newest reviews (15 of 51) ### 2/5 — No way to track your order *2021-10-03, version 3.0.2* They really need to update their app! It doesn’t tell you how long for delivery and there’s no way to track your order at all. It also doesn’t save your credit card info. ### 2/5 — Add the Fremont Ohio location to this app please *2021-02-20, version 3.0.2* Add the Fremont Ohio location to this app and please update the app so it doesn’t show all banana peppers for all the sides and fix picking garlic butter as a side adds ranch by mistake to checkout. Thank you. ### 4/5 — Quick and eazy way to order *2020-08-11, version 3.0.1* Quick...sometimes have issues with address for delivery ### 2/5 — Online Mapping *2020-07-09, version 3.0.1* Many franchises don’t use the online app. The website gives you a weird pop up message if you want to order from one of those stores. It makes it look like there’s a problem with Google maps. However, it’s basically a problem of how the company runs their franchise operation. It’s not a “glitch”. ### 4/5 — Coupons don’t work *2020-05-03, version 3.0.1* The coupons available don’t always work. They need to fix that glitch. Otherwise, pretty simple. ### 3/5 — It works *2019-12-29, version 3.0.1* Constantly crashes, lags out and sometimes will only rarely let me order delivery. It’s easy to use when it’s working for the most part. ### 1/5 — Wow *2019-12-17, version 3.0.1* I went from being able to order pizza perfectly fine to now it not being able to find my location. Get it fixed or get rid of it if so many people are having the same problem and you’ll do nothing to fix it. I’d give this no stars if I could. Completely ridiculous ### 4/5 — App improvements *2019-12-12, version 3.0.1* You need to add a space to request wings well done or add a notes memo when you check out. ### 1/5 — Useless *2019-11-23, version 3.0.1* The stupid app will not recognize our address, so impossible to put in an order for carry out or delivery. We living on a street two blocks from the store, not out in BFE. ### 1/5 — Maps *2019-09-29, version 3.0.1* You need to fix your google map Oops you can’t but google maps can’t find my location somethings wrong with it ### 1/5 — Not worth the trouble *2019-07-09, version 3.0.1* Never got to use the app. It wanted me to allow it to find my location, which I reluctantly did. But once it did that it still wanted me to enter my address, which it then promptly rejected as invalid. Couldn’t go any further. Useless. ### 1/5 — Worthless App *2019-04-01, version 3.0.1* You can’t do anything on the app without an account and it won’t let me create one using either my home or workplace address because ‘Google Maps can’t find it.’ ### 2/5 — Doesn’t function correctly. *2019-03-16, version 3.0.1* Please update and fix your app or it will be reported for not working right due to the map issue. ### 1/5 — Map Error Makes This USELESS *2019-03-11, version 3.0.1* Clearly EoC has zero commitment to offering a meaningful online application to do business with them. When one location mom and pop pizza joints can manage to have fully functional apps one would think a chain might manage it...one would be wrong. ### 1/5 — Google Maps Glitch *2019-03-01, version 3.0.1* I’m having the same problem as others—the app cannot recognize my address. I hope they get this fixed but until then I won’t be ordering from them. ## Most critical reviews (10 lowest-rated) ### 1/5 — Pizza is Great, APP needs work *2023-12-24* EOC has fixed the mapping issue, however, it needs two main things. 1. Delivery/Order Progress Status 2. A way to actually use the rewards program. I have hundreds of reward points and no way to redeem them ANYWHERE. Please fix the rewards!!! ### 1/5 — App does not work - local stores do not come and location does not work. *2022-07-13, version 3.0.2* It’s been at least two years that same complaints have been reported so apparently they don’t care if app works or not. Location will not work nor do local stores appear when searching. We sit between two East of Chicago pizzas and neither show up! Useless! ### 1/5 — App needs a lot of attention *2021-12-03, version 3.0.2* Personally I love their pizza. Especially the taco pizza. I would love to be able to just order from the app but unfortunately the app doesn’t recognize my closest east of Chicago. The app needs a complete overhaul I would say. ### 1/5 — Address will not load *2021-01-03, version 3.0.1* This App needs help! Google map is not finding my address! I even went to google maps direct to see exactly how they have my address loaded and it still did not work. I’m pretty sure you guys are loading a lot of orders to other pizza shops that have an app that actually works! ### 1/5 — Fix your App. *2020-12-16, version 3.0.1* Still having location issues. Google can’t find my location so I can’t move pass the address part of the screen. Fix the app and in the meantime I won’t eat at east of chicago just for the fact you should be embarrassed for having such a bad app this day and age. Fix your app or you’ve lost a customer for good. ### 1/5 — Location issues *2020-12-04, version 3.0.1* Unless the location issues are fixed the app is a waste of time. ### 1/5 — Worst app of ordering *2020-09-18, version 3.0.1* Spend 5 more dollars and make the app worth using. This was a total waste of my time trying to use this app. Stay away from it and order from Pizza Hut. ### 1/5 — Google map *2020-04-23, version 3.0.1* I’m having same problems ever else is having can’t find my location. But google maps can find my location! Maya update its only been 2 yrs since your last update. Signed Mad Customer!!! ### 1/5 — Google Maps Glitch *2020-04-16, version 3.0.1* We were really looking forward to using this app but there is an issue when we put in our address that Google Maps can’t find our address. Our home has been here for over 20 years. There is no reason for this to be an issue. ### 1/5 — Map service is terrible *2020-03-07, version 3.0.1* We have an east of Chicago in my town less than half a mile from my apartment. The app claims that google maps is unable to locate my address. I have no problem finding my location on google maps using my phone. Worthless app because of this bug. ## Most praised reviews (10 highest-rated) ### 5/5 — Pizza *2021-02-21, version 3.0.2* Good food close to home! They make all kinds of different pizza. ### 5/5 — Subs *2020-06-15, version 3.0.1* I love the subs from East of Chicago. Have enjoyed them for many years. A location opened in my neighborhood, and boy was I happy. My only problem is many times the tomatoes are not the best. Other then that, great subs. ### 5/5 — I found the location fix!!!!! *2019-12-16, version 3.0.1* For anyone having location issues!!!!! After you get the app and creat an account. Skip the address. It won’t work!! Then google East of Chicago Pizza. Sign into your account then add your address. Then open app. Your address should be there and you can now order!!!!! Took me months to figure this out!!!!! I sure hope this helps everyone!!!! They really need to repair their app!!! It’s extremely frustrating when it says “Google maps is unable to locate your address” ### 5/5 — Best Pizza in Medina *2019-08-17, version 3.0.1* This place is well managed and the staff is professional and well trained. Unlike other pizza shops Medina’s franchise of East of Chicago Pizza is CONSISTENTLY excellent. Great job and keep up the great work EOC! ### 5/5 — Best Chain Pizza around.!!! *2019-05-25, version 3.0.1* This specific location is the best around for consistency, quality, speed and the staff is always upbeat. We order there every few weeks and get it often at work. Love it!!!!! ### 5/5 — This app improved 💯 *2018-07-26, version 3.0.1* Works great! So much control for my picky eaters!! ### 5/5 — Happy pizza customer *2018-07-23, version 3.0.1* Love the app. Menu is easy to navigate and add/remove items in my cart. I can add a custom tip right with the payment. Very convenient!! ### 5/5 — It doesn’t get any better *2018-04-14, version 3.0.1* Perhaps the best food ordering app I have yet to come across. Easy to use, never mind the fact that the food is delicious! ### 5/5 — Great Pizza App *2018-01-25, version 3.0.0* This app is head and shoulders above any other I've used, as they allow customization of EVERY menu item. We have picky eaters, so for a crowd, you can't beat the quick/easy app by East of Chicago. ### 5/5 — None *2017-12-28, version 3.0.0* Only thing they need to change is when some removes a topping don’t put in back as light I hate that --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*