# Eastern Bank Mobile Banking — Eastern Bank Mobile Banking

> Mobile banking app for managing accounts, transferring money, and paying bills. (iPhone/iPad app by Eastern Bank.)

- Source: https://appshunter.io/ios/app/eastern-bank-mobile-banking/id6469622351 (this page in markdown: same URL + `.md`)
- Developer: [Eastern Bank](https://appshunter.io/developer/675419282)
- Category: Finance
- Price: Free
- Rating: 4.80/5 from 6,317 App Store ratings · 146 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 255 MB
- Languages: American English
- Released: 2024-03-26
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/eastern-bank-mobile-banking/id6469622351/reviews.md

## What is Eastern Bank Mobile Banking?

Bank anywhere, anytime with Eastern Bank's mobile banking app. It's packed with great features to help manage your finances while on the go.

Manage Your Accounts
* View account balances and activity
* Review account eStatements
* Manage Debit Card: reset PIN, replace, and adjust limits


Move Money
* Transfer money between your Eastern Bank accounts
* Send money with Zelle® to trusted friends and family using just their U.S. mobile phone number or email
* Pay bills on the fly
* Deposit checks from anywhere


Security
* Login quickly and securely with Face ID® or Touch ID®
* Enroll in and manage alerts



DISCLOSURES
Eastern Bank does not charge fees to use its mobile banking app. Your mobile provider may charge fees for its text messaging and web access services. Check with your mobile provider for information about their fees.
Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Face ID and Touch ID are registered trademarks of Apple®
Eastern Bank, Member FDIC, Equal Housing Lender

## Key features

- View account balances and activity
- Transfer money between accounts
- Send money with Zelle®
- Pay bills on the fly
- Deposit checks remotely
- Manage debit card features
- Secure login with Face ID/Touch ID

## What do users think of Eastern Bank Mobile Banking?

Overall sentiment: negative

**Pros**

- 🚀 Clean, modern design
- 👍 Easy to navigate
- 🚀 Faster performance
- 💡 Improved mobile check deposit

**Cons**

- 🐛 Frequent crashes
- 🔒 Weak security (no 2FA)
- 👎 Removed useful features from old app
- 👎 Difficult to switch between accounts

**Commonly reported bugs**

- Login credentials not working
- Delayed transaction posting
- Mobile check deposit issues
- Inability to log out properly

**Most requested features**

- Ability to edit account names
- Bring back transaction notes
- Option to view full-screen on tablets
- Seamless account switching

## Recent user reviews (10 of 146)

All indexed reviews: https://appshunter.io/ios/app/eastern-bank-mobile-banking/id6469622351/reviews.md

### 1/5 — Worst app there is.

*2026-08-12, version 15.0*

Even though I like the bank, I don’t recommend the app. I had to go through the sign in process several times during a month vacation in Morocco. I didn’t have access to check my balance which prevented me from enjoying my time with my kids.

### 4/5 — Need debit alerts

*2026-07-31, version 15.0*

Still no alerts on debits except for checks cleared. Please add an alert for ANY account activity. Easy peasy. Right now I have zero warning into things like automated ach withdrawals, etc. Any bad actor could literally be withdrawing from my accounts right now and I would have no idea. Stop and think and let that soak in.

### 1/5 — HarborOne account locked

*2026-07-22, version 14.3.1*

After the collab with EasternBank and HarborOne, i’ve been unable to log into my account and I can’t even check how much money I have left in my account unless I transfer all of it to Venmo.

I have emailed one of the workers that originally helped my create my HarborOne account and she hasn’t responded at all.

For the past months I’ve been trying to login and it keeps saying account unavailable if I do it through the EasternBank login, but if I do it for the “Coming from HarborOne” option it continuously said that my account was locked.

I have no availability of my account and I don’t know what’s currently happening with it unless mail comes in that would tell me how much I have left.And now I was given a new card from Eastern Bank and they still wouldn’t let me into my account.

### 1/5 — Trash

*2026-06-22, version 14.2.8*

Trashhhhhhhh please don’t download

### 2/5 — Updated review

*2026-06-08, version 14.2.8*

App remains “phone sized” even when using on a tablet which is annoying. Also, now the notes they allow you to add when making a transfer no longer appear when you click back into the transaction. Looks like this changed sometime in February.

### 5/5 — Myrtha

*2026-05-21, version 14.2.8*

Paul

### 1/5 — Used harbor one for years until Eastern bank took over!

*2026-05-18, version 14.2.8*

When my original local  bank was taken over by Eastern Bank I had to go into the bank in person for a new banking card and help w/ app but I hours after receiving my new debit card from bank noticed via notification that 300$ had been taken out of my account via atm! I never use ATM and was shocked so called immediately the main bank bc the manager of the bank in abington Massachusetts was the lady that actually 
 Made my new debit card right there at bank only for me to find out later that evening that not only did she take 300$ she made two debit cards gave me one and took one herself also after pulling 300$ from my account she turned around and used the extra card hours later at cvs a pharmacy i dont use so knew it wasn’t me as soon as I saw the charge!! Then she attempted to pull another amount in the hundreds, luckily by then the fraud center had shut down other card i had no clue.

### 4/5 — Need better alerts

*2026-03-12*

Please add an alert for when any activity hits an account. HarborOne had this, as do all my other banking and credit card apps. I mean, there’s an alert for when a check number clears. Really? Checks are a relic of the past. In fact one bank I use doesn’t even provide personal checks anymore. Point is, if you can provide an alert for that, I can’t imagine how difficult it is to add an alert for any transactions, deposit or withdrawal. That would make it so much easier to catch fraud if it ever happened.

**Developer response:** Hi there. Thank you for taking time to share not only your feedback about the app, but also some great suggestions. We sincerely appreciate it. We’re always making improvements to the app so keep an eye out for updates!

### 1/5 — Useless

*2026-03-04, version 14.2.0*

Came over from HarborOne.  Totally useless app for iPad.  Don’t even bother.

### 3/5 — Easy to use

*2026-02-27, version 14.2.0*

Just coming over from HarborOne and I like the app. Only issue is it remains “phone sized” even when using on a tablet.

## Frequently asked questions about Eastern Bank Mobile Banking

### What can I do with the Eastern Bank Mobile Banking app?

The app allows you to manage your Eastern Bank accounts from anywhere. You can view account balances and activity, review eStatements, manage your debit card (reset PIN, replace, adjust limits), transfer money between your Eastern Bank accounts, send money with Zelle®, pay bills, and deposit checks remotely.

### Is there a cost to use the Eastern Bank Mobile Banking app?

Eastern Bank does not charge any fees for using its mobile banking app. However, your mobile provider may charge fees for text messaging and web access services, so it's advisable to check with them for details on their charges.

### How secure is the Eastern Bank Mobile Banking app?

The app offers secure login options, including Face ID® and Touch ID®, for quick and secure access to your accounts. You can also enroll in and manage alerts to stay informed about your account activity.

### Can I send money to friends and family using this app?

Yes, the app integrates with Zelle® to allow you to send money to trusted friends and family using just their U.S. mobile phone number or email address. This makes peer-to-peer payments convenient and easy.

### What devices are compatible with the Eastern Bank Mobile Banking app?

The app supports secure login using Face ID® and Touch ID®, which are features available on compatible Apple devices. For other compatibility details, it's best to check the app store listing for the most up-to-date information.

## Version history (last 5 releases)

### 15.0 — 2026-07-30

Thank you for using Eastern Mobile & Online Banking®. In this release, you'll find:

- Bug fixes, performance improvements, and security enhancements

Interested in influencing what we build next? Share your feedback by writing a review.

### 14.3.1 — 2026-07-13

Thank you for using Eastern Mobile & Online Banking®. In this release, you'll find:

- Bug fixes, performance improvements, and security enhancements

Interested in influencing what we build next? Share your feedback by writing a review.

### 14.2.8 — 2026-05-14

Thank you for using Eastern Mobile & Online Banking®. In this release, you'll find:

- Bug fixes, performance improvements, and security enhancements

Interested in influencing what we build next? Share your feedback by writing a review.

### 14.2.0 — 2026-02-18

Welcome HarborOne Bank customers! Starting February 23, 2026, you can enroll in Eastern Mobile & Online Banking® by selecting "I'm arriving from HarborOne Bank".

Thank you for using Eastern Mobile & Online Banking®. In this release, you'll find:

- Bug fixes, performance improvements, and security enhancements

Interested in influencing what we build next? Share your feedback by writing a review.

### 14.1.0 — 2026-02-10

Thank you for using Eastern Mobile & Online Banking®.

- Customers can now view tax documents directly in the app
- Easily update account names for loans and CDs
- Bug fixes, performance improvements, and security enhancements
 
Interested in influencing what we build next? Share your feedback by writing a review

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## More apps by Eastern Bank

- [Eastern Bank - Mobile Banking](https://appshunter.io/ios/app/eastern-bank-mobile-banking/id1250956198)
- [Eastern Treasury & Business](https://appshunter.io/ios/app/eastern-treasury-and-business/id1454411514)
- [Cambridge Trust Total Wealth](https://appshunter.io/ios/app/cambridge-trust-total-wealth/id6444051258)
- [Eastern Small Business](https://appshunter.io/ios/app/eastern-small-business/id6479080962)
- [EB Companion](https://appshunter.io/ios/app/eb-companion/id6569216937)

All apps by Eastern Bank: https://appshunter.io/developer/675419282

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
