# Eastern Power — For Paying Electricity Bill

> Mobile application for managing electricity bills, services, and power status. (iPhone/iPad app by APEPDCL.)

- Source: https://appshunter.io/ios/app/eastern-power/id6605936671 (this page in markdown: same URL + `.md`)
- Developer: [APEPDCL](https://appshunter.io/developer/1761038551)
- Category: Business
- Price: Free
- Rating: 2.30/5 from 15 App Store ratings · 64 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 57 MB
- Languages: American English
- Released: 2024-08-06
- Data updated: 2026-08-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/eastern-power/id6605936671/reviews.md

## What is Eastern Power?

Introducing the Eastern Power App with New Features on IOS, designed to enhance your electricity management experience.Now, with our enhanced app, managing your electricity bills and services is not just easier, but also more efficient than ever. 

Key Features:
• View & pay your electricity bills from your mobile
• Receive bill reminders
• Check power supply status in your area
• Analyse your consumption patterns over the last 12 months
• Access the payment history of the last 10 transactions
• Register and track complaints
• Receive updates on the status of new service applications.
• Voice Assistance

Why Choose Us?
APEPDCL, headquartered in Visakhapatnam, serves over 7.4 million consumers across five districts in Andhra Pradesh. We are dedicated to delivering top-notch, technology-centric customer care with the lowest AT&C losses and exceptional operational efficiency. With the Eastern Power app, we extend this commitment to your fingertips, ensuring you feel valued and prioritised in your electricity management needs.

Download the Eastern Power app today and stay connected!

APEPDCL - Empowering Lives with Technology

## Key features

- View and pay electricity bills
- Bill reminders
- Check power supply status
- Analyze consumption patterns
- Access payment history
- Register and track complaints
- Voice assistance

## What do users think of Eastern Power?

Overall sentiment: negative

**Pros**

- 👍 Easy to navigate interface
- 👍 Good for bill payment
- 👍 Smooth running app
- 👍 Intuitive interface
- 👍 Multiple payment options
- 👍 Timely reminders and notifications
- 👍 Track electricity usage
- 👍 One stop solution for APEPDCL matters
- 👍 Simplified interface
- 👍 Clean UI
- 👍 Easy onboarding process
- 👍 All payment types available

**Cons**

- 🐛 App not working
- 🐛 Black screen issue
- 🐛 Login issues
- 🐛 OTP not sending
- 🐛 Payment failures
- 🐛 Money debited but bill not paid
- 🐛 App performance issues
- 🐛 UI and design outdated
- 🐛 Slow loading times
- 🐛 Payment confirmation delay
- 🐛 Service numbers not showing
- 🐛 App crashes
- 🐛 Data vanished after update
- 🐛 Payment option not opening
- 🐛 Worst app experience
- 🐛 App not opening on iOS/iPhone
- 🐛 Not connecting to internet
- 🐛 Random text on website

**Commonly reported bugs**

- Biller details not showing
- Saved service numbers not visible after login
- Error- JSONObject Not Found
- App doesn't work properly, never reflects proper status of payments
- Delay in producing bill payment confirmation (takes up to 2 days)
- OTP not sending on iPhone
- Black screen on opening the app
- App stopped working after update, unable to login
- Payment still loading but money debited from account
- Payments failing, money deducted but bill not paid
- Status of payment never updates after transaction
- Payment page still loading after payment
- All functions disabled after update
- App doesn't load account or go to homepage
- App not opening on iPhones
- App not working properly after recent update
- App not opening in iOS after updating
- After update app can't open
- Unable to open after update
- Registering is impossible (mobile app says 'no internet', web app says 'user name not registered')
- Not connecting to internet
- All service numbers gone after update, now showing 'no internet connection'
- After update, app asks for service number but says it's already added
- Payment, service history wiped out after updates
- Payment option not opening at payment time
- Already added service numbers not showing after update, blocked for payment
- All saved service numbers vanished after update
- Payment redirected to GPay, completed, but app still shows 'make payment'
- Very slow after app update, takes too much time to load and switch pages
- Payment glitch takes weeks to reflect
- Unable to delete service numbers from list
- Frequently troubling to login
- Quick Pay not working properly
- APEPDCL Payment not working due to BBPS Restrictions
- OTP not being sent for login
- Page keeps on loading when sending OTP
- Service number getting visible in the drop down each time the app is opened
- UPI issues: Amount deducted but app shows not paid, refund received later
- Not able to add service number
- Doesn't even let you login, stuck at OTP generation
- Login page loading and OTP issue

**Most requested features**

- Improve animations and graphics
- Change complete designs
- Make payment method easy
- Add features present on website (e.g., load increase)
- Get complaint status in the app

## Recent user reviews (10 of 64)

All indexed reviews: https://appshunter.io/ios/app/eastern-power/id6605936671/reviews.md

### 4/5 — Biller details not showing

*2026-04-11*

Hi,
We found an issue where the biller details are not showing in the app even 
biller details are correct

### 2/5 — Issue with Service No

*2026-03-03*

When recently installed the app, after logging in I’m not able to see my saved service numbers and if I try to add them it is saying scno already exists. Unable to pay the electricity bill

**Developer response:** Hi
Could you please share your registered mobile number or login email ID by emailing mobileapp.apepdcl@apeasternpower.com? This will help us investigate the issue with your saved service numbers and assist you in resolving it as quickly as possible.

### 1/5 — Error- JSONObject Not Found

*2026-02-04*

Please fix it guys.. BTW, what’s with the UI.. is this a Stone Age?

**Developer response:** The technical issue has been fixed. Please try again and let us know if you're still experiencing any problems.

### 2/5 — Improvement

*2025-12-05*

Improve some animations graphics and change the complete designs and fix out the bug issues there are lot of bug issues and make payment method easy

**Developer response:** Thank you for your feedback regarding the app's UI. We appreciate your input and will take it into consideration for future improvements.

### 4/5 — Fully disappointed with app performance

*2025-11-22*

App doesnt work properly
Never reflect proper status of payments
Fully disappointed

**Developer response:** Dear User, We apologize for the inconvenience. The issue has been fixed. Please update the application and continue using it. For further assistance, feel free to call our customer care at 1912.

### 3/5 — Good but delay producing bill payment confirmation

*2025-11-22*

Easy to access but while paying the bill, it’s not giving the confirmation immediately, taking min 2 days time, need to be upgrade, this may because of app maintenance not there properly.

**Developer response:** Dear User, Thank you for your feedback. We apologize for the inconvenience. The technical issue has been rectified. Please update to latest version. For additional assistance, please contact our customer care at 1912.

### 1/5 — Not working

*2025-11-07*

Not working from a month

**Developer response:** Dear User, Thank you for your feedback. We apologize for the inconvenience. The technical issue has been rectified. Please update to latest version. For additional assistance, please contact our customer care at 1912.

### 3/5 — No OTP iPhone

*2025-10-28*

After putting phone number OTP not sending. Just staying on send OTP screen. It used to work and not sure what update caused this. iPhone user

**Developer response:** Dear User, Thank you for your feedback. We apologize for the inconvenience. The technical issue has been rectified. Please update to latest version. For additional assistance, please contact our customer care at 1912.

### 1/5 — The app doesn’t work

*2025-10-18, version 1.0.13*

Just a black screen

### 1/5 — Not working properly

*2025-10-17, version 1.0.13*

Sometimes this app is not opening its showing black screen

## Frequently asked questions about Eastern Power

### What does the Eastern Power app do?

The Eastern Power app is designed to enhance your electricity management experience. It allows you to view and pay your electricity bills, receive reminders, check the power supply status in your area, analyze your consumption patterns, and register or track complaints.

### What are the key features of the Eastern Power app?

Key features include viewing and paying electricity bills, receiving bill reminders, checking power supply status, analyzing consumption patterns over the last 12 months, accessing payment history for the last 10 transactions, registering and tracking complaints, receiving updates on new service applications, and using voice assistance.

### Is the Eastern Power app free to use?

Yes, the Eastern Power app is available for free. There are no charges associated with downloading or using the app's core functionalities for managing your electricity services and bills.

### Who is the Eastern Power app intended for?

This app is intended for consumers of APEPDCL, headquartered in Visakhapatnam, who reside in the five districts served by the company in Andhra Pradesh. It's for individuals who want a convenient way to manage their electricity accounts and services.

### Can I track my electricity usage with this app?

Yes, the app allows you to analyze your electricity consumption patterns over the last 12 months. This feature helps you understand your usage trends and manage your energy consumption more effectively.

## Version history (last 5 releases)

### 1.0.20 — 2026-08-11

-Minor bugs fixed

### 1.0.19 — 2026-04-15

- Concerned official's contacts added

### 1.0.18 — 2026-04-09

- Pole related complaints with AI integration
- Minor bugs fixed

### 1.0.17 — 2026-03-10

- Pole related complaints added

### 1.0.16 — 2026-02-13

Now convert your Smart Meter services to prepaid.

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## Related topics

[eastern power](https://appshunter.io/ios/topics/eastern-power) · [apspdcl](https://appshunter.io/ios/topics/apspdcl) · [andhra pradesh](https://appshunter.io/ios/topics/andhra-pradesh) · [electricity bill](https://appshunter.io/ios/topics/electricity-bill) · [eastern](https://appshunter.io/ios/topics/eastern)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*