# Eastlink Mobile My Account

> Mobile account management for checking usage, bills, and plan options. (iPhone/iPad app by Eastlink.)

- Source: https://appshunter.io/ios/app/eastlink-mobile-my-account/id1099228386 (this page in markdown: same URL + `.md`)
- Developer: [Eastlink](https://appshunter.io/developer/569243434)
- Category: Utilities
- Price: Free
- Rating: 2.17/5 from 58 App Store ratings · 20 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 28 MB
- Languages: American English
- Released: 2016-04-25
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/eastlink-mobile-my-account/id1099228386/reviews.md

## What is Eastlink Mobile My Account?

Download the Eastlink Mobile My Account app to easily manage your Mobile service. Check your plan usage, make account updates, review and pay bills, add travel options and so much more all from the convenience of your phone anytime, anywhere.

## Key features

- Check plan usage
- Update account details
- Review and pay bills
- Add travel options
- Manage mobile service

## Recent user reviews (10 of 20)

All indexed reviews: https://appshunter.io/ios/app/eastlink-mobile-my-account/id1099228386/reviews.md

### 1/5 — This app is useless

*2026-08-25*

This app either doesn’t open or crashes all the time, how do you expect me to make the payment if the app wouldn’t work

### 2/5 — Not SmartPhone Friendly

*2026-03-06*

Once you get to the page where you have to enter the payment details (Card #, Expiry and CVC), all text is almost microscopic.

Write the code to expand this to the size of the screen!!

Amateurish.

### 1/5 — Terrible app

*2026-01-25*

Terrible app. Doesn’t work. If you back out trying to reset password it makes you wait 1.5 hrs to try again. If I could I would give 0 stars.

### 1/5 — Non functional app

*2025-11-12*

As with other reviews, cannot actually view or pay bills. Can only view general info about account. Not a functional app. Logging on n online is no better. Forced to use the slow automated telephone service in order to pay bills.

### 2/5 — Where is the “billing” section?

*2025-10-24*

Only have “home” and “profile” at the bottom, I couldn’t find anywhere to “pay now”, please fix this.

### 2/5 — Probably one of the most poorly designed apps I’ve encountered

*2025-08-10*

Don’t be fooled by the images in the gallery for the app. If you want to access your account settings you can’t in my experience. I can change my username or password, or I can change the language to French, but updating my credit card information or doing anything besides viewing information in my account. Don’t be silly, why would you want to pay your cellular bills? It’s a garbage app. I’ve gone to the help section online, I don’t have even half of the options to manage my cellular plan shown in the gallery. There is no account button I can click on like the help section suggests. I just want to make sure my bill is paid so I can use my phone when I need it, like if I need directions or to call someone. I don’t want to have to call a customer service rep when supposedly I should be able to take care of everything in an app.

### 1/5 — Unable to login

*2025-04-04*

I uninstalled and reinstalled the app. I am still unable to login.

### 1/5 — Doesn’t work

*2025-02-13*

Tried logging in with the app and it doesn’t work. Got the login page but doesn’t accept id and password but works fine on the website. Don’t know if this is just for the mobile phone accounts but it doesn’t work for home accounts. It should indicate in the description if it is for mobile phone service only, not as an app for mobiles.

### 1/5 — Total Garbage

*2025-01-16*

Says my login information is wrong….but if I use the EXACT SAME information on the site it works fine. 

Don’t waste your time.  Just use the website.

### 1/5 — No way to login

*2024-11-02*

The login page, is just a blank screen.

## Frequently asked questions about Eastlink Mobile My Account

### How do I check my Eastlink Mobile plan usage?

You can easily check your plan usage by opening the Eastlink Mobile My Account app and navigating to the usage section. The app provides a clear overview of your data, talk, and text consumption.

### Can I pay my Eastlink Mobile bill through the app?

Yes, the Eastlink Mobile My Account app allows you to review and pay your bills directly from your phone. This feature offers a convenient way to manage your payments anytime, anywhere.

### What devices does Eastlink Mobile My Account support?

The Eastlink Mobile My Account app is available for iPhone, iPad, and iPod devices. It is designed to provide a seamless experience across these Apple platforms.

### How often is Eastlink Mobile My Account updated?

The app was last updated on July 13, 2026, with version 5.0.16. While specific update frequency isn't detailed, this indicates ongoing maintenance and improvements.

### What is the age rating for Eastlink Mobile My Account?

Eastlink Mobile My Account has an age rating of 4+. This means it is suitable for users of all ages, with no content restrictions.

### Does Eastlink Mobile My Account have ads?

No, Eastlink Mobile My Account does not contain advertisements. As it is a free utility app, users can manage their accounts without interruption from ads.

### Where can I find information about adding travel options?

The Eastlink Mobile My Account app provides a dedicated section for adding travel options to your mobile plan. You can access this feature within the app to explore and select suitable international plans.

### What is the user sentiment for Eastlink Mobile My Account based on ratings?

The app has a rating of 2.2 stars from 58 ratings. This suggests that while some users find it useful, there may be areas for improvement in user experience or functionality.

## Version history (last 5 releases)

### 5.0.16 — 2026-07-13

Updates to improve customer experience.

### 5.0.15 — 2026-06-26

Updates to improve customer experience.

### 5.0.11 — 2025-01-06

Updates to improve customer experience.

### 5.0.9 — 2024-08-14

Updates to improve customer experience.

### 5.0.6 — 2024-04-18

Updates to improve customer experience.

## More apps by Eastlink

- [Eastlink UC](https://appshunter.io/ios/app/eastlink-uc/id874324628)
- [Advanced Secure](https://appshunter.io/ios/app/advanced-secure/id1351413321)
- [Eastlink TiVo](https://appshunter.io/ios/app/eastlink-tivo/id1508592077)
- [Eastlink TiVo Stream (Mobile)](https://appshunter.io/ios/app/eastlink-tivo-stream-mobile/id6444047431)
- [Eastlink Home Services](https://appshunter.io/ios/app/eastlink-home-services/id6469189522)

All apps by Eastlink: https://appshunter.io/developer/569243434

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
