# Eastman Credit Union — user reviews > 209 indexed App Store user reviews of Eastman Credit Union by Eastman Credit Union, rated 4.87/5 from 33,327 ratings. - Source: https://appshunter.io/ios/app/eastman-credit-union/id432171041/reviews - App overview in markdown: https://appshunter.io/ios/app/eastman-credit-union/id432171041.md - Rating breakdown: 5★ 27,271 · 4★ 1,449 · 3★ 283 · 2★ 70 · 1★ 295 ## What do users think of Eastman Credit Union? Overall sentiment: positive **Pros** - 👍 Convenient banking - 🚀 Fast and easy to use - 🔒 Secure login - 💰 Helps with financial responsibility - 📱 Accessible anywhere - 💳 Useful features (bill pay, transfers, deposits) **Cons** - 🐛 Occasional bugs and glitches - 🔄 Slow transaction updates - 📸 Temperamental mobile deposit - 🔍 Missing detailed loan information **Commonly reported bugs** - Fingerprint login not working on iOS - Mobile deposit not accepting checks **Most requested features** - Add widget for quick balance check - Separate business account login - Improve mobile deposit process - Add ability to dispute transactions ## Newest reviews (14 of 209) ### 4/5 — My opinion *2026-08-23, version 2026.4.2.1* I find this app user friendly and very helpful! ### 3/5 — User friendly except for online deposit software *2026-07-30, version 2026.4.2.1* Never happy with the online deposit software. Too glitchy! ### 5/5 — Best Credit Union *2026-07-20, version 2026.4.2.1* I’ve banked at ECU for many years. I’ve banked at others in the past but there’s no comparison to Eastman. ### 5/5 — It’s with me all the time. *2026-07-19, version 2026.4.2.1* It is nice to know what I have all the time. And if there’s any problems, I can always call you guys and always do a great job and helping me out. Thank you! ### 5/5 — Great Service *2026-07-11, version 2026.4.2.1* ECU does a great job and is always on top of keeping our accounts safe! ### 5/5 — This is a life saver *2026-07-11, version 2026.4.2.1* Being able not o transfer money and check my balance if amazing. It’s a lot better than having to call in to the bank every time you need a little more money in one specific account ### 5/5 — Great! *2026-06-28, version 2026.01.01* Easy to use! ### 5/5 — App review *2026-06-27, version 2026.01.01* Too many prompts to rate the apps performance. ### 5/5 — Excepcional *2026-06-27, version 2026.01.01* Es un buen banco, pero más que todo me gusta porque ayuda mucho a los latinos ### 4/5 — ECU Mobile app *2026-06-25, version 2026.01.01* Good app. Works as it should ### 5/5 — App review *2026-06-22, version 2026.01.01* The app is fine, but the constant prompting to rate the app is too much. ### 5/5 — Gets the job done *2026-06-22, version 2026.01.01* Functions perfectly. Couldn’t ask for more ### 5/5 — Please Stop *2026-06-21, version 2026.01.01* ECU is great! Please stop asking me to review it every time I log in or I’m going to start giving bad reviews!!! ### 5/5 — Outstanding Performance from all staff. *2026-06-04, version 2026.01.01* I couldn’t imagine banking anywhere else. You are truly treated like family. Thank you ## Most critical reviews (10 lowest-rated) ### 1/5 — Eh *2026-08-29, version 2026.4.2.1* It kind of sucks because the app never wants to open. It crashes. It’s just a pain. I wish they’d fix that. It’s nice besides that issue. ### 1/5 — Best to Worst *2026-08-27, version 2026.4.2.1* ECU has made this app so easy, that my teenage sons are able to do their own banking. Thank you, ECU! However, now every check deposited remotely, is under review and slow to post when it’s accepted. New improvements have slowed down the once best app. ### 1/5 — Hard to get checks accepted *2026-08-19, version 2026.4.2.1* Declined over and over and takes hours in between ### 1/5 — App will not load into loading screen *2026-08-13, version 2026.4.2.1* App won’t load called Eastman and they said it was a phone issue ### 1/5 — Bad notifications *2026-08-07, version 2026.4.2.1* App shows vague notifications and won’t let you click on them. They have no information. Who at ECU thought these were a good idea ? ### 1/5 — App not working after recent update *2026-07-20, version 2026.4.2.1* After the recent app update my ECU app is no longer working. It’s does my Face ID check twice this it just gets stuck on “Please Wait” I have deleted the app then reinstalled the app and is still not displaying my account. Horrible update!!!! ### 1/5 — Review Pop ups *2026-05-11, version 2026.01.01* Please stop the review pop up prompts each and every time I go into the ECU app. Thank you! ### 1/5 — Much improved *2026-04-22, version 2026.01.01* Did not like the new mobile version at roll out, but it has improved greatly in appearance and ease of use ### 1/5 — Old app was better *2026-03-26, version 2025.10.1.1* The old app was great. The new app is terrible, especially if you have multiple accounts. The home screen is way too busy now. Amounts per account are repetitive. Loan accounts no longer show pay off amount, just the single payment each month which is pointless. Credit cards show credit limit, why does that need to be on the Home Screen? Whoever designed this new app needs a new job. ### 1/5 — To much marketing *2026-03-21, version 2025.10.1.1* To many pop ups ## Most praised reviews (10 highest-rated) ### 5/5 — Good *2026-08-28, version 2026.4.2.1* Great app ### 5/5 — Fraudulent detected *2026-08-25, version 2026.4.2.1* Eastman credit union is very quick at detecting fraudulent activity on your credit or debit card. I’m glad they stay on top of it; otherwise, my money could have been stolen. ### 5/5 — ECU *2026-08-23, version 2026.4.2.1* love you guys. Great to deal with ### 5/5 — Best Banking App EVER!!! *2026-08-06, version 2026.4.2.1* This is the absolute BEST banking app that I have EVER used or had!!! Excellence at its best!!! ### 5/5 — Awesome *2026-08-05, version 2026.4.2.1* Love Eastman credit union they are best people .plus they go extra mile for the customer. They helped me rebuild my credit and life over thank you ECU ### 5/5 — Great!!!! *2026-08-03, version 2026.4.2.1* This bank, app, and the people at Eastman are truly the nicest, most southern hospitality type people you will ever meet. Their locations are clean, their people are welcoming, and their app is user friendly. I will never leave here. ### 5/5 — Review *2026-07-31, version 2026.4.2.1* Easy to use app ### 5/5 — Intuitive *2026-07-28, version 2026.4.2.1* Easy to use, and convenient. ### 5/5 — Great Bank *2026-07-21, version 2026.4.2.1* Best bank hands down ### 5/5 — Quick *2026-07-21, version 2026.4.2.1* So easy! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*