# Easy Fax - send fax from phone — user reviews > 54 indexed App Store user reviews of Easy Fax by Hang Nguyen, rated 3.80/5 from 135 ratings. - Source: https://appshunter.io/ios/app/easy-fax-send-fax-from-phone/id1228963625/reviews - App overview in markdown: https://appshunter.io/ios/app/easy-fax-send-fax-from-phone/id1228963625.md - Rating breakdown: 5★ 79 · 4★ 14 · 3★ 9 · 2★ 7 · 1★ 26 ## What do users think of Easy Fax? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Fast and reliable faxing - 💰 Free first fax/page - 📱 Convenient for mobile faxing - ✅ Works as advertised (for some) - 💯 Saves money compared to physical faxing - 🌟 Good for occasional use **Cons** - ❌ Faxes often fail to send - 💸 Not truly free, hidden costs - 🚫 Ads unavailable for credits - 📉 Difficulty earning credits - 🧾 Paid credits not refunded - 📸 Cannot send PDF documents - 📴 App crashes and fails - 🤷 Confusing interface, no instructions - 📉 Poor quality of received faxes - ⏳ Long wait for credits - 💳 Limited payment options (Apple Pay only) **Commonly reported bugs** - Faxes consistently fail to send - Ads for credits are unavailable - App crashes - Received faxes are grainy/unreadable - App does not send faxes despite success message **Most requested features** - Option to pay manually with card number - Improved support for PDF documents - More reliable credit earning through ads - Clearer instructions or tutorials ## Newest reviews (10 of 54) ### 3/5 — PDF doc *2024-09-19, version 1.5.2* We are not able to send pdf documents through this app only allowing showing gallery photos. ### 3/5 — Ads unavailable *2024-07-02, version 1.5.2* The ads aren’t available most of time so I have to keep refreshing. Took me awhile just to get 6 credits ### 2/5 — Shelli *2024-05-05* Used to be able to earn credits by watching a video. Credits could then be used to offset cost of sending a fax. According to the App, there’s still that option. But whenever I try, all I get is a message that says “Video not Available”. This has been for a couple of weeks. Disappointing. ### 4/5 — Mr Gervin *2024-04-03, version 1.5.2* Wow, technology is amazing. I never knew sending a fax from my cell phone could be so easy and so efficient wow America what a place ### 2/5 — Only Photo / Camera images *2024-02-07* Didn't see a way to fax a stored document such as pdf in file manager. Only option is to send a previously saved photo image, or allow access to device camera for the fax software to capture a photo to send. Odd, what if 20 pages to send, must take 20 photos? ### 3/5 — Only free 1st fax *2023-07-22* This app is really only free your first fax you send. You’re supposed to have the ability to watch short clip videos for credits to your account for sending more faxes. Well, that only works once. It costs 10 credits for each page of a fax you send. You also have ability to attach a “cover letter” to your outgoing fax, which is pretty nice. The biggest complaint is the statement about this being “free” it really only is the first time like I stated. I’ve tried emailing about the issue. With 0 response. I did notice that if you open the app about a month later you MIGHT be able to watch maybe a couple video clips for 4 credits.. LOL. ### 3/5 — Simple changes would make all the difference *2023-05-26* Love the app, and the ease of sending faxes on the go. But I work for a company, and have a company card I’d like to put these credits on. There’s no option for manually entering a card number. Only Apple Pay. ### 2/5 — Not really intuitive *2023-05-17* I attempted to send an image to my husband's phone but when he answered it it just beeped. He didn't know what it meant so he hung up. This app is confusing at best. No real instructions are included with this app. I'll pass and stick to email. ### 4/5 — Easy fax *2022-12-09* It is awesome….I thought my fax machine was broken and ready to buy another one and some wonderful women told me about sending a fax from your cell phone….I thought she was crazy… unbelievably she told me what to do and I’ll be darn it worked!!! Yahoo yahoo!!!!! This will work at home, in your car…. just anywhere that you have your cell phone? ### 2/5 — Don’t bother *2022-06-13, version 1.5.2* I watched a variety of videos… No credit was ever given. I couldn’t even use this app. Worthless ## Most critical reviews (10 lowest-rated) ### 1/5 — No good *2025-07-30, version 1.5.2* It was great now I can’t send any faxes what is going on bring it back to being Great ### 1/5 — Doesn’t actually give free credits *2025-07-12, version 1.5.2* I installed and signed up and didn’t get any credits as advertised in the description. ### 1/5 — Can’t earn credits *2024-06-26, version 1.5.2* You’re supposed to be able to earn credits for watching a short video. I have literally tried over 50 times to watch a video, and was only able to view 5 videos. It continues to say “ No Video Available”. Not honest ### 1/5 — Christine Lesnieski *2024-03-28, version 1.5.2* How do I pay for credits? I do not want you to seek my info🤬 ### 1/5 — $10.00 for no fax *2024-03-28, version 1.5.2* Paid for credits over $10.00 worth to fax 25 pages. Fax never went through. Should have paid FedEx the $50.00 they wanted to purchased local phone line service. ### 1/5 — NOT FREE! *2024-03-27, version 1.5.2* Scams you into watching ad videos for “free credits” in order to fax, then stops providing you with ads right before you reach the required amount of credits to be able to send. ### 1/5 — App Does not work *2023-04-27, version 1.5.2* Easy fax is not easy. It crashes and fails to send. Every time. Have not been able to get it to work at all. ### 1/5 — All faxes fail to send *2023-04-14, version 1.5.2* My first two faxes sent successfully every fax after that has failed to send ### 1/5 — Was great *2023-03-31, version 1.5.2* But now is horrible and always says failed even tho some actually when thru. Removing it for any other faxing app. 🤬 ### 1/5 — No faxes went through *2022-09-27, version 1.5.2* It’ll say successful but in reality won’t go through. Meanwhile it’ll still charge you. ## Most praised reviews (10 highest-rated) ### 5/5 — No issues good app *2024-05-26, version 1.5.2* I use this for my business I have had no issue ### 5/5 — Worked as advertised *2024-05-07* I had to send a important fax….but just wasn’t feeling up to driving to the UPS store, I wasn’t feeling well. I came across this app and gave it a try…WOW it worked and the receiving end did get it. I wish there was more videos to watch…but I dont mind paying if I really need to get something out. Thanks ### 5/5 — Love the app & features *2024-02-02* This app saved my behind when I had no access to a fax machine & was in a critical time crunch on a job. Thanks to this app, I was able to get it faxed over & submitted just in time!! Saved me several hundred dollars. A++++ app & easy for someone like myself to use & I’m very far from being tech savvy. Highly recommend ### 5/5 — Trusted, fair and last but not least reliable *2024-01-25* Most certainly the best faxing app ever! Simple and free for the first page, definitely helps build loyalty. I will be using this app more often. Other apps either don’t work or charge you for hoping they work. This one is guaranteed. THANKS! ### 5/5 — Good service & really worth app *2023-12-28, version 1.5.2* I needed to send one fax and it’s really handy for first fax for free. Would recommend this app 😊 ### 5/5 — The only free fax app I found *2023-10-19, version 1.5.2* You can get credit by watching ad. ### 5/5 — Free fax. *2023-06-17, version 1.5.2* I highly recommend this product. It can send free fax. ### 5/5 — ACTUALLY A FREE E-FAX *2022-10-15* The programmer/ developer purposely gives you like 5 pages of free fax the first use! 10/10 no gimmicks. Then you can watch ads to avoid paying excellent app ### 5/5 — Love this app, me encanto está app! *2022-08-10, version 1.5.2* I highly recommend this app! Amigos recomiendo esta app úsala si necesitan fax desde tu celular y gratis. ### 5/5 — This is the faxing app you want *2022-05-17* Hands down the fast free and easy way to send fax from you cell phone! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*