# Easy Keto Diet Weight Loss App — user reviews > 33 indexed App Store user reviews of Easy Keto Diet Weight Loss App by Aleksandr Smekhov, rated 4.60/5 from 580 ratings. - Source: https://appshunter.io/ios/app/easy-keto-diet-weight-loss-app/id1477765161/reviews - App overview in markdown: https://appshunter.io/ios/app/easy-keto-diet-weight-loss-app/id1477765161.md - Rating breakdown: 5★ 495 · 4★ 30 · 3★ 16 · 2★ 6 · 1★ 33 ## What do users think of Easy Keto Diet Weight Loss App? Overall sentiment: negative **Pros** - 👍 Easy to navigate interface - 🍽️ Good recipe variety and quality - 🚀 Quick results for keto diet followers **Cons** - 💳 Unauthorized charges and billing issues - ❌ Difficult or impossible to cancel subscription - 📞 No accessible customer support - 🔧 Limited functionality compared to paid version - 🍴 Cannot add custom foods or meals - 📝 Numerous spelling and grammatical errors - 🎯 Generic meal plans that don't respect preferences - ⚙️ Poor app stability and touchiness - 📊 Inadequate macro and serving size information - 👤 Cannot update or edit user profile **Commonly reported bugs** - Spelling errors throughout app (beef, asparagus, launch vs lunch) - Height selection limited to incomplete range - Support button only links to Facebook Messenger - App crashes or becomes unresponsive - Cannot restore premium access after app deletion - Overcharging customers (charged different amount than advertised) - Subscription continues charging after cancellation - Unable to access app after cancellation despite active payment **Most requested features** - Custom food entry and tracking capability - Ability to add personal recipes and meals - Multiple support contact methods beyond Facebook - Meal plan customization based on dietary restrictions - Barcode scanning for meal tracking - Proper height range options (10", 11" etc.) - Ability to edit meals and meal plans - Profile update functionality ## Newest reviews (15 of 33) ### 1/5 — Horrible don’t buy it. *2020-11-12* You have to buy it to even see what this app is about. I canceled my subscription a few hours after purchasing it. It still cost $15. For the month. Recipes are not for me. I don’t like avocado. It’s very touchy the app. Watch what you press if you do get it. And you basically hardly eat anything, like know wonder they say “you will loose weight in the first week 😂🤦🏻‍♀️! I got this app as I wanted to learn how to start to eat by following a Keto plan. This one is horrible. Just YouTube it. It’s free that way!! ### 1/5 — No happy. Ripped off *2020-10-11* I purchased a one year subscription it said it would be $25 and it was $50 I want my money back!!! ### 1/5 — Cancel *2020-10-03, version 2.4.3* How do I cancel ### 1/5 — Same 5 meal options can’t cancel it *2020-09-07* Same meal options that I opted out of and can’t find the cancel option anywhere. No support ### 1/5 — Bad appt *2020-07-28* It doesn’t do much. I signed up for 3 months and wasted my money. Support icon only brings you to Facebook. ### 1/5 — Cancel Subscription *2020-07-27* I need to cancel my subscription and I have no way to contact them on how to do so. Anyone know how ### 1/5 — Help *2020-07-14, version 2.4.3* How do I cancel the subscription? ### 1/5 — Not helpful at all! *2020-05-31* Too generic, it makes you think that if you put in your preferences it will provide meal plans that fit it but that was no the case. I don’t eat meat but eat fish and got all meat dishes. I tried to reach out for help/advisement and it kept taking me to Facebook and said action not allowed. Please refund me my money! **Developer response:** Dear User, Please write to us by a contact link on the App Store page or inside the app. We will help you immediately with the refund. Have a lovely day 😊 ### 1/5 — Worst App *2020-05-27* Honestly I just downloaded this app today and I am trying to get a full refund. Was not at all what I was expecting. There are the same 10 recipes to pick from and no ability to scan or track different meals. This app is not user friendly at all and trying to contact customer support you have to go through Facebook messenger and no one has returned my message. **Developer response:** Dear User, Please write to us by a contact link on the App Store page or inside the app. We will help you immediately with the refund. Have a lovely day 😊 ### 1/5 — Hate this app *2020-05-07* Can’t get in touch with anyone to cancel !! **Developer response:** Dear User, Please write to us by a contact link on the App Store page or inside the app. We will help you immediately. Sorry, if you didn't find any contact links. If you don't need it we are totally agreed with any of your decisions and will do for you all that we can. Have a lovely day 😊 ### 1/5 — Not happy!!! *2020-03-07, version 2.4.3* I downloaded just to check out and decided I didn’t want it and it been trying to take $32.09 out of my account. I want it to stop and I can’t figure out. It’s a ripoff!!!! I want my money back ### 1/5 — How to cancel my subscription please *2020-03-05* I would like to cancel. May be a good app but I can’t figure out how to add things for when we eat out. Thank you. Cant use the support link bits takes me to Facebook. **Developer response:** Dear user, please write to our direct messenger on Facebook, the name is "easyketoapp". You can enter it manually. We will glad to help you. Have a good day 🤗 ### 1/5 — Proofread much? *2020-03-01* It is hard to take this app seriously, when you don’t spell “beef” correctly, and the inches in the height section only goes up to 9. You pretty much lost me after that **Developer response:** Dear user, we’ve already contacted our marketing outsource team to solve this problem in ads. We are so sorry, for that. In the app, we are developing a great release that you will absolutely satisfied 🤗 Your Easy Keto Team ### 1/5 — Sketchy *2020-02-20* Doesn't have 10" or 11" options for height. I'm 5'10 and could only choose 5'9 or 6'. Would not trust this app at all. Also beef and asparagus are spelled wrong. **Developer response:** Dear user, Thanks for this feedback. We have added this correction to our nearest plans. At now, we are developing a great release that you will absolutely satisfied 🤗 Your Easy Keto Team ### 1/5 — Horrible refund my money *2020-02-03, version 2.4.3* Words are spelled wrong all through the app can’t access things like I thought. App is not very user friendly. Please cancel my subscription and refund me my $32.24. There is no setting where I can cancel it myself l ## Most critical reviews (10 lowest-rated) ### 1/5 — Cobro que no autorice *2024-06-05, version 3.0.1* Cancele la suscripción antes de tiempo convenido y aun así me hicieron el cobro, ademas como ya me habían cobrado quise entrar a la aplicación que ya había eliminado y no me dio acceso!! Recomiendo NO TOMEN LA SUSCRIPCIÓN GRATIS, No les van respetar y les van a cobrar!! Muy mala experiencia ### 1/5 — Upgrade no different than free app *2022-02-27* I bought the upgraded app thinking I would get more. To my disappointment the upgraded app is exactly like the feee app. I want a refund!!! ### 1/5 — Terrible *2021-04-10* I just purchased this and want a refund. Macros aren’t broken down. Serving sizes .. where are they? I can’t just eat all the neo friendly food! So I have to count myself own calories and break down macros myself? This is useless! Waste of money & shame on you that I can’t cancel right away. This isn’t for beginners for sure. Disappointed! No guidance ### 1/5 — Wasn’t expecting to be charged. Says free *2021-04-02* Can’t figure out how to cancel and get a refund. Thought you could try it out. Was just hoping to be able to explore the app. Instead charged me. No easy way to cancel either. Keep looking on app to be able to cancel and can’t find it. Most difficult app ever to be able to cancel it. ### 1/5 — No support access. No meal edit option. *2021-03-31* Not even ability to review my own profile. They don’t appear to exist on google. Clicking the support button forces you to Facebook messenger without linking to their support team. Very disappointing. Why is it so hard to find a keto app that includes meal plans, manual entry, AND tracking? ### 1/5 — Not what I’m looking for *2021-03-24, version 2.4.3* I downloaded this app but found it wasn’t what I was looking for only after I paid $19.99 to even review how it worked. Would love a refund but no place to cancel. Also, once you pay unless you cancel they automatically charge you. BEWARE! ### 1/5 — Cant enter your own food *2021-03-01* I bought the upgraded app because it looked like a good way to track your macros. Once in the app, there is no way to enter your own foods. They have their foods and recipes built in, but you cant make your own. I tried entering my keto coffee and protein shake but it is not in their system, I tried entering my homemade keto sausage but again, the ingredients are not in their system. Disappointment. I want my money back. ### 1/5 — Can not contact anyone! *2021-02-27* I purchased this ... It wants me to purchase again? No way to contact anyone to correct this ! $29 for the year! ### 1/5 — Horrible *2021-02-17* Canceled and unsubscribed to easy keto, yet still being charged and unable to get in contact with the developer. ### 1/5 — Not very good app to use *2020-12-07, version 2.4.3* Not a very reliable source ## Most praised reviews (7 highest-rated) ### 5/5 — No Brainer app *2019-09-13* This is what I can really follow. I have good results already on second day!)) ### 4/5 — Great recipes but tons of spelling errors!! *2019-10-02* Hi there! I just started with this app and absolutely love the ease of it and the recipes! The only thing that bugs me, and is not very professional is the fact that there are A LOT of spelling errors! Launch instead of lunch! Under the Advisors section, the first piece of advice, you have needed, when it should be need. Second one, it should say Not even one bite, rather than no one bite! People will trust this app more if there are no spelling or grammatical errors!! Otherwise, it’s super easy and I’m going to stick with it!!! 😁👍🏻 **Developer response:** Thanks for the feedback! Totally agree. Our copywriter has already been fired and we are preparing a new release. Stay in touch ;) ### 3/5 — Support *2021-03-07* Please add another method for support. I am not a Facebook user. Thank you ### 3/5 — I can’t get to the support page *2020-06-03* I am trying to cancel my order. I don’t want to be charge next month. Is there anyway to contact you? **Developer response:** Dear User, Please write to us by a contact link on the App Store page or inside the app. We will help you immediately. Have a lovely day 😊 ### 3/5 — Unable to communicate or update profile *2020-05-13* I pretty much paid for an app that doesn’t allow you to update your profile or contact them smh **Developer response:** Dear User, Please write to us by a contact link on the App Store page or inside the app. We will help you immediately. Sorry, if you didn't find any contact options. Have a lovely day 😊 ### 2/5 — Easy to navigate but not great for very busy person *2020-11-03* App seems easy to use. But it doesn’t work for someone that works 12 + hours a day . Lookin for refund . Can figure out how to contract the developer. ALSO I WAS OVER CHARGE FOR THE APP. Special offer was 29.99 and I got charged 39.99 ### 2/5 — How do I get in contact with support *2020-06-29* I just purchased this app on Friday I find it somewhat difficult to use and I would like to get in contact with the admin of it **Developer response:** Dear User, Please write to us by a contact link on the App Store page or inside the app. We will help you immediately. Have a lovely day 😊 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*