# Easy Line Remote

> Personalized hearing aid control and remote support app. (iPhone/iPad app by Sonova AG.)

- Source: https://appshunter.io/ios/app/easy-line-remote/id1454399128 (this page in markdown: same URL + `.md`)
- Developer: [Sonova AG](https://appshunter.io/developer/1256679500)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.30/5 from 17,016 App Store ratings · 251 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 194 MB
- Languages: American English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French (France), German (Germany) and 25 more
- Released: 2019-08-12
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/easy-line-remote/id1454399128/reviews.md

## What is Easy Line Remote?

The new Easy Line Remote comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. Easy Line Remote provides you access to enhanced hearing controls and personalization options for your hearing aid(s) in addition to tracking your health data.*

The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble). 

The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment) 

Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*.

* Available on KS 10.0 and Brio 5

Finally, Easy Line Remote allows for configuration of Touch Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories. 

Hearing aid compatibility: 
- Sonite Rise
- Sonite R
- KS 10.0
- KS 9.0
- KS 9.0 T
- Brio 5
- Brio 4
- Brio 3
- Phonak CROS™  P (KS 10.0)

Device compatibility: 

iPhone 6s and newer running iOS Version 14.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required. 
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://ks10userportal.com/compatibility-checker/

Please find the Instruction for Use on https://www.phonak.com/ELR/userguide-link/en. 

IOS is a trademark of Cisco, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.

Always seek the advice of a doctor in addition to using this app and before making any medical decisions.

The app is only available in countries where the compatible hearing instruments have received official approval for distribution.

Easy Line Remote supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.

## Key features

- Enhanced hearing controls
- Personalization options
- Volume and feature adjustment
- Sound equalizer presets and sliders
- Remote support via video call
- Health data tracking (steps, wearing time)
- Battery level and status monitoring

## What do users think of Easy Line Remote?

Overall sentiment: negative

**Pros**

- 👍 Effective hearing aid controls
- 👍 Convenient Bluetooth connectivity
- 👍 Helpful health tracking features

**Cons**

- 🐛 Inconsistent Bluetooth connection
- 🐛 Frequent app crashes and resets
- 🐛 Settings not saving properly
- 🐛 Delayed app response times

**Commonly reported bugs**

- App unable to detect or connect to hearing aids
- Bluetooth streaming issues causing audio distortion
- Unexpected program changes during use

**Most requested features**

- Separate volume control for each ear
- More customization options for sound profiles
- Discreet interface for use in quiet environments
- Apple Watch app support

## Recent user reviews (10 of 251)

All indexed reviews: https://appshunter.io/ios/app/easy-line-remote/id1454399128/reviews.md

### 4/5 — Hearing aids

*2026-08-22*

I like how I hear from behind now. The battery life is good. You cannot feel them behind you ears

### 2/5 — Not awesome

*2026-08-19*

You would assume that if you’re spending thousands of dollars on hearing aids, that the app would be great and support the product. The constant connectivity issues is frustrating, as is the fact that it is hard to switch phones for streaming (personal iPhone vs work iPhone). Is a new and improved version coming out soon?

### 1/5 — Defective right hearing aid

*2026-07-31, version 7.4.2*

Less than 3 weeks old.  Arrived defective and will ask for new full rep

### 5/5 — Review

*2026-07-30, version 7.4.2*

It is great

### 1/5 — If only the app was as good as the hearing aids

*2026-07-26*

As a musician, I’ve used Sennheiser products for decades. High quality. The Sonite Rise aids seem high quality too so far. But the app is a disaster. Says it can’t connect when it’s already connected, and the alert banner stays on the screen, covering other functions. App switches presets on its own, unexpectedly and often — especially annoying and dangerous while driving. Half the time it won’t stream when streaming music on the iPhone even though the Bluetooth connection is solid, so the Streaming preset is unavailable then. Often when you select a preset other than Automatic Premium, everything but that preset is grayed out and inaccessible. 
My iOS and Sonite Rise are both up to date, and all other apps on my phone work fine. But this one is utterly disappointing. Sennheiser, you’re better than this!

**Developer response:** We apologize for the inconvenience caused and have forwarded your feedback to our developers team. For further help and support please visit our website: https://ks10userportal.com/app or contact us directly via the webform: https://ks10userportal.com/contactusdirectly Regards, Sonova Support Team

### 2/5 — Poor Sound Quality

*2026-07-23, version 7.4.2*

This app creates a constant hiss in the hearing aids. The only way to stop it is to delete the app.

### 5/5 — Keep disconnecting

*2026-07-07, version 7.4.2*

It seems that every time I want to use the app I have to subscribe all over again. I got the hearing aids a week ago and I have yet to be able to use it without going through the whole process again.

### 3/5 — No longer able mute.

*2026-07-05, version 7.4.2*

Used to be able to mute my hearing aids. Now the mute button just reduces volume by about 50%

### 2/5 — Not connecting

*2026-07-04, version 7.4.2*

The hearing aids and app are not connecting together

### 2/5 — Needs help

*2026-07-03, version 7.4.2*

Sometimes works, sometimes not.  When I put it in TV mode, it gets knocked out of mode every time I get a text or notification on my phone.  
Now it won’t connect to stream from my phone.  I deleted the app and reinstalled once before and that fixed it.  It’s happening again now and reinstalling the app again did not work.  
Frustration!

## Frequently asked questions about Easy Line Remote

### What does the Easy Line Remote app do?

This app provides enhanced controls and personalization options for compatible hearing aids. It allows users to adjust volume, sound settings like noise reduction and microphone directionality, and utilize an equalizer for pitch adjustments. It also offers remote support for hearing aid adjustments via video call and tracks health data such as steps and wearing time.

### What are the key features of Easy Line Remote?

Key features include real-time control over hearing aid volume and features, personalized sound profiles through an equalizer, remote adjustments with a hearing care professional, and health tracking capabilities. It also provides battery status and cleaning reminders for connected devices.

### Is Easy Line Remote free to use?

Yes, the Easy Line Remote app is available for free. There are no in-app purchases or advertisements mentioned in the provided description.

### What hearing aids and devices are compatible with Easy Line Remote?

The app is compatible with specific hearing aid models including Sonite Rise, Sonite R, KS 10.0, KS 9.0, KS 9.0 T, Brio 5, Brio 4, Brio 3, and Phonak CROS™ P (KS 10.0). For mobile devices, it requires an iPhone 6s or newer running iOS 14.0 or later with Bluetooth low energy capability. A compatibility checker link is provided for further verification.

### How can I use Easy Line Remote for health tracking?

The Health section of the app allows you to track various health-related data, including steps taken and wearing time of your hearing aids. It also supports optional goal setting for activities and activity levels, integrating with Apple Health when connected to compatible hearing aids.

## Version history (last 5 releases)

### 7.5.1 — 2026-08-25

New and improved functions:
• Bug fixes and performance improvements
 
Thank you for using Easy Line Remote!

### 7.4.2 — 2026-06-16

New and improved functions:
• Bug fixes and performance improvements

Thank you for using Easy Line Remote!

### 7.4.1 — 2026-04-16

New and improved functions:
• Bug fixes and performance improvements
 
Thank you for using Easy Line Remote!

### 7.4.0 — 2026-02-18

New hearing aids supported:
• Sonite Rise

New and improved functions:
• Find My Hearing Device
• Firmware updates for your hearing aids
• Dark Mode
• Bug fixes and performance improvements
 
Thank you for using Easy Line Remote!

### 7.3.0 — 2025-12-03

New and improved functions:
• Pairing without internet
• Redesign of the Devices section
• Bug fixes and improvements

 
Thank you for using Easy Line Remote!

## Apps similar to Easy Line Remote

| App | Rating | Price | Category |
| --- | --- | --- | --- |
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| [Unitron Remote Plus](https://appshunter.io/ios/app/unitron-remote-plus/id1256680977) | 4.4 (4,251) | Free | Medical |
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## More apps by Sonova AG

- [Phonak Remote](https://appshunter.io/ios/app/phonak-remote/id1256679501)
- [Unitron Remote Plus](https://appshunter.io/ios/app/unitron-remote-plus/id1256680977)
- [myPhonak](https://appshunter.io/ios/app/myphonak/id1332662924)
- [Hearing Remote](https://appshunter.io/ios/app/hearing-remote/id1341500995)
- [HANSATON stream remote](https://appshunter.io/ios/app/hansaton-stream-remote/id1345189701)
- [Moxi All VR experience](https://appshunter.io/ios/app/moxi-all-vr-experience/id1349934086)

All apps by Sonova AG: https://appshunter.io/developer/1256679500

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*