# Easy Security — user reviews > 50 indexed App Store user reviews of Easy Security by Xianfu Deng, rated 1.98/5 from 115 ratings. - Source: https://appshunter.io/ios/app/easy-security/id1238023566/reviews - App overview in markdown: https://appshunter.io/ios/app/easy-security/id1238023566.md - Rating breakdown: 5★ 14 · 4★ 8 · 3★ 9 · 2★ 15 · 1★ 69 ## Newest reviews (11 of 50) ### 2/5 — Not so stable *2019-08-05, version 1.2.18* Some messages are missing, you can not find them in messages. Log is important for me! ### 1/5 — Recent update breaks app *2019-08-01, version 1.2.17* Since the last update, the app no longer recognizes user accounts. ### 1/5 — Latest update won’t allow me to login *2019-07-27, version 1.2.17* Latest update won’t allow me to login ### 1/5 — Conmect to phone *2019-05-04, version 1.2.15* Air link problem connect with the phone please fix that also sms sim car don't work to ### 2/5 — Please Update App *2019-04-22, version 1.2.15* App interface could be a little more simpler user friendly, should be able edit/name sensors from app without having to delete them all. ### 1/5 — BEYOND ANNOYED! *2019-04-04, version 1.2.15* So I got new internet and everything reset. Now it won’t airlink to my phone so I can’t get notifications if my alarm goes off or not. I am so freakin frustrated. I have tried what I feel like is everything can someone PLEASE help me! ### 1/5 — Chaos! *2019-01-11, version 1.2.15* After the update to 12.5 my linked alarm system disappeared from the app. Described the problem to support - no answer! What the hell have you done with a good working app? ### 1/5 — Air linking does not work ! *2019-01-05, version 1.2.14* After spending endless time and money and even cancel my security service I am very disappointed after finding out how bad this app is ... it is simply put not working ... the hub says air linking successful but the phone says failed and no device where added on the app. ### 1/5 — Doesn’t work *2018-12-15, version 1.2.14* I did carefully the Airlink process, the device says “done” but the app “failure”. On my device doesn’t say anything about SoftApp. ### 1/5 — Can not airlink to my App *2018-12-04, version 1.2.14* I have the same problem with this version can not do the airlink any more please please fix it. ### 1/5 — Doesn’t work *2018-11-16, version 1.2.14* This app doesn’t work, It will WiFi the alarm system but won’t register on the app. What a waste of $ ## Most critical reviews (10 lowest-rated) ### 1/5 — Notifications no longer work *2022-04-17, version 1.2.22* Notifications no longer work Your app doesn’t receive notifications any more. It has been a working fine for 2 years and all of sudden no notifications. I did reset and everything it fails. I can still arm and die arm and that works. Help please! ### 1/5 — Not receiving notifications *2022-03-07, version 1.2.22* Everything was working fine until a couple of weeks ago now I no longer receive notifications on my phone or in the message center on the app please fix this ASAP or else the security system is useless ### 1/5 — No Notifications nor support whatsoever *2022-02-27, version 1.2.22* I have this alarm installed in my home for the past 3 years and it has been working just fine. About a month ago the notifications stopped working defeating the purpose of controlling the alarm through the app. No support whatsoever on this. I uninstalled and installed the app again and nothing. Please help?! ### 1/5 — Not working *2021-08-08, version 1.2.22* How to contact app support? I named zones but how can i assign sensors to zones? And how can i get alarm system to send emails when sensor is triggered? ### 1/5 — Don’t work *2021-07-19, version 1.2.22* The state of home alarm not show, the alarm is armade in stay home mode, more the app not show armade ### 1/5 — Junk *2020-08-30, version 1.2.22* Bought the Digoo HAMA almost 2 years ago Has neve worked withapp Airlink function fails every time I even tried a very basic WIFI network that was wide open Hama connects tho network and I can see it in the wifi users list. But App can never see Hama unit. Useless ### 1/5 — Notifications stopped working *2020-07-23, version 1.2.22* This is supposed to be a security app. And notifications are KEY to the use case. Otherwise it fails its purpose. I wished there would be an alternative. ### 1/5 — Doesn’t work *2020-04-18, version 1.2.21* HOSA connects to 2.4GHz WiFi using Airlink but app reports “configuration failed”. Seems to be a common problem with no solution that many (all?) users report. I can’t find a solution to this anywhere. Equipment is just a paper weight. ### 1/5 — Do not recommend *2019-10-21, version 1.2.19* We got this installed with our new house and it only worked until the power went out once. After that it’s been nothing but problems. Even though I hadn’t changed any login info the app no longer recognizes my saved login information so I have been unable to access the app for months now. I have sent an email requesting help with no response. Once I reset the system I started getting notifications again but I’m unable to access the app in order to turn them off so I just deleted the app. ### 1/5 — Does not Air-link with Dwsoo Home security panel *2019-08-02, version 1.2.17* It was well working with old app, but after the update the system stated stop working until I had to reset the system, after resetting the system the application cannot Air-link with panel, the panel works fine and it does connect to the WiFi, but the app cannot communicate with panel. Please take some and fix this issue before everyone stop buying and using ur useless product. ## Most praised reviews (10 highest-rated) ### 5/5 — Minor glitch but otherwise the app is fantastic!!!!!!!! *2019-04-01, version 1.2.15* Everything works great except it stopped showing GREEN (ARMED) on the app when the system is armed periodically. I had to go up the the system and mess around with it by arming and disarming then it started showing green when armed. Please fix this glitch? That way I can always know if the system is armed when I am away from home. Otherwise it’s an amazing app! I am using an IPhone X. The app is extremely sensitive! As soon as the alarm is triggered it sends you a notification! I tested all of my sensors and it works great! I also love the fact that I can name each zone in the app so that I know which sensor is triggered. However in order to have the zone that is tripped show on the wall system, you must use DIGOO sensors and PIR and not the 433mhz off brands. Just buy everything DIGOO! It’s a good brand with super sensitivity! ### 5/5 — Outstanding home security app *2019-01-13, version 1.2.15* Just got my first unit from axiom home automation solutions and app lets you do Arm, disarm, sos and arm @ home features. It also provides the notification in the app while you are arming or disarming the system. System is very sleek and more advanced than any other system out there. Loving it. ### 5/5 — Hello *2018-12-22, version 1.2.14* Please fix the app not working well. Thank you ### 4/5 — Works ok bu typical of most thing from China language barrier *2020-04-15, version 1.2.21* I don’t know why Manufactures and developers in China don’t have native English speaking people to review or write their manuals and instructions. One minor irritation the application is so busy sending messages the alarm is triggered the message box is covering up the arm and disarm application buttons. If they actually talked to someone who used the app they would know this. ### 4/5 — Nice but need work *2019-02-09, version 1.2.15* I like the alarm but need to much work my alarm its not working as door or windows sensor so i will like to have beep when its unarmed and opend a door and one more thing i will love it if you get the app for the Apple Watch ### 4/5 — Got working *2019-01-17, version 1.2.15* I had the same problems as most people recently. What worked for me was I uninstalled after update. I reinstalled and then went into the app settings located in the iPhone settings. I turned off data usage and there it was. Works great now. ### 4/5 — Good remote solution for DG-HOVA *2019-01-04, version 1.2.14* Setup was a little tricky , mostly due to the preset subnet was different than what my house subnet is, but once that was figured out, the app has been good since. Remote features are nice! Push notifications when an event triggers is nice too. Thank you. ### 4/5 — Works so far *2018-10-02, version 1.2.12* Simple system, simple app. Don’t expect a lot of features, works well enough though. ### 3/5 — No longer working. Shows device online: 0 *2020-01-06, version 1.2.21* We need update for this app to fix this issues or if there any other app that works with Digoo alarm system ? Thanks ### 3/5 — Latest app version fail to airlink configuration *2019-02-16, version 1.2.15* Hi, Previously when I downloaded the older version of the app, it works perfectly fine. Unfortunately when I upgrade to the latest version the app on my mobile just can’t get configure via airlink. I am confused. Something not right? Can you help? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*