# EasyCode 2.0 — user reviews > 85 indexed App Store user reviews of EasyCode 2.0 by Preferred Technology Systems, LLC, rated 1.85/5 from 123 ratings. - Source: https://appshunter.io/ios/app/easycode-20/id1304572599/reviews - App overview in markdown: https://appshunter.io/ios/app/easycode-20/id1304572599.md - Rating breakdown: 5★ 17 · 4★ 5 · 3★ 5 · 2★ 11 · 1★ 85 ## What do users think of EasyCode 2.0? Overall sentiment: negative **Pros** - ✅ Works flawlessly when functioning properly - 🚀 Convenient contactless gate access - ⌚ Apple Watch integration (when available) - 📱 Simple and intuitive interface design - 🔐 Secure access control system **Cons** - 🐛 Frequent app crashes and freezes - 🔑 Password reset function completely broken - 📱 Persistent login authentication failures - 🔋 Excessive battery drain from background tracking - ❌ Unreliable gate opening functionality - ⚠️ Enrollment process frequently fails - 🚫 No functional customer support available - 🔄 Vicious loops in account recovery - 📍 Location tracking runs constantly despite settings - 🔀 UI buttons mismatched to their functions - 💥 Crashes on 'Forgot Password' screen - 🌐 Support website and FAQ non-functional - 📧 Password reset emails/texts never arrive - ⛔ Account information updates break access **Commonly reported bugs** - Login credentials not recognized after account creation - Password reset creates infinite loops - App crashes when clicking 'Forgot Password' - Enrollment stuck on 'Enable Notifications' screen - Gate access buttons fail to appear despite location services enabled - App crashes during enrollment after entering access code - Background location tracking drains battery continuously - UI elements perform wrong actions (e.g., Manage Email shows Terms & Conditions) - Enrollment button disappears after error with no retry option - App won't recognize updated account information - Geofencing broken after recent updates - App crashes immediately upon login - Password changes don't work despite appearing successful - Text message verification never arrives - NSlookup errors preventing building access - Touch ID and SMS notification settings don't save - Account information cannot be deleted or corrected **Most requested features** - Restore Apple Watch support - Implement iPhone Shortcuts integration - Remove '2.0' from app name to fix autocorrect issues - Add direct customer support chat/phone line - Improve geofencing to auto-display gate buttons - Fix location services to only run when needed - Add detailed error messages indicating which field is incorrect ## Newest reviews (18 of 85) ### 2/5 — Battery Drain on iPhone *2025-02-07* The app continuously scans for the Bluetooth reader at the gate. Which is fine if I’ve opened the app to get into the facility. But once I leave the app and the facility it continues to connect in the background. The only way to fix this is to end the app from the app selector screen. Otherwise it will slowly drain the battery. ### 2/5 — Better with Apple Watch *2025-01-27, version 2.5.28* The app was better when it was available to use with Apple Watch. Developers need to bring that back. ### 2/5 — Fine until you change info *2025-01-17* This app was working fine at my storage space until I switched to another unit at the same facility. The facility manager correctly updated my information, but once that happened I have not been able to log in. ### 2/5 — 50% *2024-08-31, version 2.5.28* I wanted to give 2.5 stars, did not want to give 3, because that’s about how often it works, half the time. ### 2/5 — App crashes on start up now *2024-05-02, version 2.5.17* This app used to work most of the time, but now it crashes on start up and you cannot gain entry ### 1/5 — Unreliable *2024-02-17, version 2.5.13* It’s a good day if it works. Had the app for 2 years - hardly works. Developer clearly not concerned about quality. Frankly it reflects poorly on the storage facility ### 1/5 — App does not work. *2024-02-08* The app needs IT professionals to create it and really test it upon themselves first before selling it to companies who see it and buy it or pay for it and only to find out that it does not work. Can’t enter any doors because the images of doors don’t even show up. Then when all fails it says log in failure. Then more interesting is they make sure there is no topic if their is not working what to do. This means they never test this before they put it out there. ### 1/5 — Absolutely Trash *2023-12-14, version 2.5.13* Why offer this app to your clients when it causes more frustration than it’s worth. Don’t know how much reliable storage is paying for this app but they need to save that money and lower their rate instead. ### 1/5 — This app does not work. At all. *2023-11-19* I’ve had this unit for about 2 1/2 years. About six or eight months ago the app stopped working. I have tried everything since, logging in, logging out, deleting the app from my phone, reinstalling it, changing my password. Nothing will work. Before it was just that the gates would not open with my app. Now it won’t even let me login even after changing my password, this app is absolute trash. And extremely inconvenient for the amount of money we pay at the storage unit. ### 1/5 — DUMB - USELESS *2023-11-15* I can’t even finish enrolling on the app because it’s stuck on the “turn on notifications” which yes I have everything on for the app. But the buttons that say “notify me” and “no thank you” are absolutely useless because when you click one nothing happens. Then maybe thinking it just needs to load so I wait a message pops up saying “ Unhandled Error: SUCCESS: { Message = "Request Timed Out"; ?” ### 1/5 — Trash *2023-11-08, version 2.5.11* Worst app ever. When a business offers an application as a perk it should benefit the client in some shape or form. I was logged out for whatever reason. The password I have saved doesn't grant me access. I changed my password no entry, reset my phone - no entry, I deleted and redownloaded the app no entry. Don't offer something if it doesn't work. This app is 10000000% useless. ### 1/5 — Forgot Password Function doesn’t work *2023-10-27* The forgot password function will send a text with a link that, for iPhone, loops you back to the app install page. There is no recover or create new password option. If you select the support page it takes you to a blank page. ### 1/5 — Worst app on planet Earth *2023-09-29, version 2.5.8* This app takes the cake on being the absolute worst app on the planet. I can’t tell you how many times that I entered my correct email and password and received a stupid message that the info is incorrect. The app is incorrect!! Fix yourselves asap!! ### 1/5 — Terrible *2023-08-14* I input all of my correct info and it keeps telling me one of the fields has incorrect data but it doesn’t tell me which one. Then it goes straight to a login page and I have to close the app, delete it, reinstall it and try again. Over and over never being able to enroll and use the app. ### 1/5 — Garbage *2023-07-19* Thank goodness my storage place has a keypad option to get it. This app suddenly stopped working. The facility has gone so far as to delete me completely and start the process over again. Nope. Still telling me I’ve got errors. I sure hope storage tacit aren’t paying for this because it is garbage. ### 1/5 — Complete trash *2023-07-11, version 2.4.64* Works about 1 out of five times. Has left me stranded inside my storage facility. Complete trash. ### 1/5 — Impossible to reset password *2023-06-07* Can’t reset my password for over 2 years already. Last year app would crash. Now it jusg doesnt do anything. Try inputting my email to reset and it says it sent a “text message”. I get no reset email or reset text. Website doesnt work either to report. ### 1/5 — Poorly written app *2023-05-09, version 2.4.64* Just shows that some companies have no idea how to code. My business would be bankrupt if I had developers like this. No update feature. Try and reset password and locks up ## Most critical reviews (10 lowest-rated) ### 1/5 — This app is garbage *2025-03-23, version 2.5.28* Good luck resetting your password it takes you into a vicious circle of useless attempts. This app is garbage. ### 1/5 — Basically Non-Functional *2025-01-26, version 2.5.28* After creating an account the app will not recognize the email or password used to create. ### 1/5 — Useless *2024-12-14, version 2.5.28* This app worked fine for years and then something happened that it stopped working. I logged out, logged back in, deleted the app, downloaded it again, I even got a new storage unit and tried to enroll all over again and it didn’t work. THIS APP DOES NOT WORK. ### 1/5 — Nothing Works except creating Frustration *2024-11-05, version 2.5.28* Besides not being able to connect an account to a gate code the selections under account info are mismatched. For example, if you click Manage Email, you will get a pop up window for Terms & Conditions. Or, if you click Manage Phone Number you will get the Privacy Notice. ### 1/5 — Arguably, the worst app I’ve ever used *2024-09-27* This app has one function, and if it can’t accomplish that function, it is worthless. One would think that the developers would have been able to allow one to reset their password successfully as a matter of course, but I’ve been unable to accomplish this simple task even once. It appears to allow me to change it, but it fails immediately when I try to use it. Since there is no enduser tech support available (the storage sites are the customers, not the people who rent storage)there is no recourse other than to manually use the keypad at the entrance and exit. Again, completely worthless. ### 1/5 — does not work *2024-07-18, version 2.5.27* after trying to enroll and prompting error on site code. The enroll button disappears and no way to try again unless you uninstall the app?...like the other review says, poorly written app ### 1/5 — App Does Not Work *2024-06-26, version 2.5.26* I have uninstalled and reinstalled this app 50 times and it still does not work. ### 1/5 — App doesnt work at all. *2024-05-15, version 2.5.23* App doesnt work, can’t contact support, support website doesnt load. I try resetting password and it still doesnt work. ### 1/5 — Flaky *2024-05-06, version 2.5.17* It alternates between a few days of working fine and a few days of the app refusing to open. Extremely frustrating. There doesn’t seem to be any support either. ### 1/5 — Crashes *2024-05-05, version 2.5.17* Worked fine but now soon as I log in. It crashes ## Most praised reviews (10 highest-rated) ### 5/5 — Gate code *2022-05-25, version 2.4.55* Works perfect for me . ### 5/5 — Better than using the keypad! *2018-11-27, version 2.4.13* We installed this option at one of our facilities. It a really nice option to be able to pull up and open the gate with your smartphone (no messing around with entering your access code at the keypad). Doug with Big Red Self Storage - Pine Lake in Lincoln Nebraska. ### 4/5 — Former Issues solved *2022-10-31* I previously wrote about some squawks, and at the time I was still using my trusty iPhone 6 Plus. I now have an iPhone 13 and the gate system works flawlessly. I do wish I could figure out how to do an iPhone SHORTCUT so that I didn’t have to look for “login” and “next” as I’m driving towards the gate ;) ### 4/5 — Storage manager here *2022-02-08* I work at a Self Storage company and we use this app for my location. For me I’ve almost never had an issue. For customers however, That is far from always the case. Sometimes there’s issues just getting it set up. Sometimes there’s issues where the buttons for the gates won’t populate. Worst part is there’s no easy way to get support immediately if you are having issues. In North America You have to submit a ticket and pray someone actually gets back to you the same day. Which I find laughable since there is a direct customer support number for if you live anywhere else in the world?? Anyways, if you’re lucky to get enrolled and have a working app right away it works great. I hope they can use these constructive reviews to improve the app and fix these bugs. ### 4/5 — Great app except *2018-10-06* Works fine on my iPhone. The keypad on the Apple Watch doesn’t work for me. Not in the previous release or the last one. I log in and it comes up with the keypads on the watch but. I thing works when pushing the button. Otherwise it’s great. **Developer response:** Hi, Several things have been fixed since you reported this bug in the watch app. Please try upgrading to the latest version (2.4.20) and let us know if the buttons are still unresponsive. ### 3/5 — Broken GEO Fencing *2023-09-07* Before the last update I would start the app as I approached the storage unit. When close enough the entry and exit buttons would appear. Now they never show up unless I tap UNITS then ACCESS. Pretty annoying. Please fix it. ### 3/5 — Works well *2023-08-26, version 2.5.7* Disappointed to lose Apple Watch support which was very convenient. ### 3/5 — Needs to remove “2.0” from the name *2022-02-09* I’ve been using the app to enter my RV storage for over a year now. At first the app had a problem with location services constantly running as other reviews have mentioned, but I haven’t had a problem with it recently. At least, when I force close the app after using it I don’t continue to see location tracking running. But really this review is about the name and something that’s really annoying and not entirely their fault: Apple has a very annoying autocorrect feature that automatically corrects words that are similar to app names you have installed. I constantly have a problem with trying to type “20” and having it autocorrected to “2.0”. After many months of this and some annoying digging into how autocorrect works I discovered the App name “feature” and realized that this app is the only app I have with “2.0” in the name. I think at this point they could remove the 2.0 from the name as the update has been out for a while… I never even used the 1.0 app. ### 3/5 — Good App -Causes Issue For iPhone *2022-01-07, version 2.4.51* Firstly app works good but… Problem is name if app Easy Code 2.0 - 2.0? Found every time I type 20 iPhone autocorrects to 2.0 I did a search to find out why and internet says apps installed with 2.0 in name cause the problem Sure enough I followed the instructions deleted the app and rebooted the phone and solved the problem Problem is I need the app to access my storage unit. Impractical to delete and then reinstall so I’m hoping developer can fix the problem Happy to change the rating if it can be done ### 3/5 — Tracks my location *2021-08-25* This app tracks my location constantly even though it’s set to “only while using the app”. Causes battery to drain faster than normal. If I change the settings it will not work. Please fix this problem! I see other complaints. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*