# easyPhone by TKS — user reviews

> 4 indexed App Store user reviews of easyPhone by TKS by TKS Telepost Kabel-Service Kaiserslautern GmbH & Co. KG, rated 1.80/5 from 5 ratings.

- Source: https://appshunter.io/ios/app/easyphone-by-tks/id6752301929/reviews
- App overview in markdown: https://appshunter.io/ios/app/easyphone-by-tks/id6752301929.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4

## Most critical reviews (4 lowest-rated)

### 1/5 — Worst Extension of the app

*2026-01-13*

Does not work and having to login it won’t let me using my easy connect account. Should’ve just left it as it was and not do this. Worst update.

**Developer response:** Dear Customer, thank you for choosing our new easyPhone app! We’re truly sorry for the trouble you’ve experienced, and we want to make sure you’re connected without any hassle. Get in touch with TKS today – we’ll make sure you’re connected, and our tech support is happy to help! Email: service@tkscable.com or call +49 631 3522 499. We appreciate your patience and look forward to helping you enjoy the service!

### 1/5 — Can’t login into my account

*2025-12-07*

App will not let me login. So I’ve missed multiple calls due to this error.

**Developer response:** Dear Customer, thank you for your interest in our new easyPhone app! To get started, you only need the login credentials for your TKS easyConnect contract. A 2-factor authentication is not required for login. Need assistance? Get in touch with TKS today – we’ll make sure you’re connected, and our tech support is happy to help! Email: service@tkscable.com or call +49 631 3522 499

### 1/5 — Does not work

*2025-12-01*

Does not work, won’t let me sign in, have called, no help was given.

**Developer response:** Dear Customer, thank you for your interest in our new easyPhone app! To get started, you only need the login credentials for your TKS easyConnect contract. A 2-factor authentication is not required for login. Need assistance? Get in touch with TKS today – we’ll make sure you’re connected, and our tech support is happy to help! Email: service@tkscable.com or call +49 631 3522 499

### 5/5 — Great

*2025-11-24*

Easy to use

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-07.*