# EasyVisit — user reviews > 132 indexed App Store user reviews of EasyVisit by Sonic Healthcare Limited, rated 1.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/easyvisit/id916155535/reviews - App overview in markdown: https://appshunter.io/ios/app/easyvisit/id916155535.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## What do users think of EasyVisit? Overall sentiment: negative **Pros** - 🚀 Quick and convenient booking after hours - 📧 Automatic email confirmations and reminders - 👍 Simple appointment selection interface - 📱 Calendar integration capability - ⭐ Saves time compared to phone calls **Cons** - 🐛 App frequently crashes and freezes - 📱 iPad rendering issues with oversized fonts - 🔐 Login and authentication problems - ❌ Appointments don't sync or appear in app - ⚠️ Unreliable booking confirmation - 🔍 Search functionality fails to find clinics - 📵 App becomes unresponsive during use - 🔄 Requires repeated login attempts - 📊 Poor performance on smaller iPhones - 🚫 Registration process frequently fails **Commonly reported bugs** - App freezes on startup with purple/blank screen - Login authentication fails repeatedly - Password reset emails not received - Booked appointments don't appear in appointments list - Date of birth field non-functional - Phone number validation rejects correct numbers - Search for medical centers returns no results - Oversized interface elements on iPad since October 2025 update - App crashes on iOS 18.1.1 - Endless login loop - Blank frozen screens on app opening - Buttons and search boxes unresponsive - Session expires unexpectedly - Calendar permission errors despite granted permissions - Appointment slots show available but fail to book - Multiple duplicate bookings created - App incompatible with iPhone 12/13 Mini screens **Most requested features** - Ability to add appointment notes/reasons for visit - Cancel or modify appointments within 24 hours - View multiple doctors and days simultaneously - Family member profiles to avoid re-entering details - Appointment cancellation notifications - Prescription history and management - Improved calendar integration with ICS file downloads - Better support for accessibility/screen readers - Multi-clinic support in single profile - SMS code confirmation reduction ## Newest reviews (18 of 132) ### 3/5 — Good but calendar entry fails *2026-07-16, version 5.2.7* App is generally good but app fails to add calendar entries in iPhone with permission errors even though it has permission to add calendar entries (and I’m not giving it permission to see my whole calendar). ### 2/5 — amateur app *2025-12-10, version 5.1.6* This is a dumb app if ever I’ve seen one. ### 3/5 — Has huge letters and is to big for iPad screen *2025-11-16, version 5.0.9* The recent update has made the booking screen to big and difficult to navigate on the iPad. I hope that this is resolved soon as I always use this app for booking my Appointments MD. ### 4/5 — Screen Resolution for iPad *2025-10-31, version 5.0.9* I do like this app, however since the recent update, the does not fit in the screen of the iPad - it is too big. Please fix, thank you, cheers Lis ### 1/5 — Ron *2025-10-27, version 5.0.9* The worst app ever the old one was easy to use this one does not even work goes back to previous page ### 1/5 — Don’t Waste Your Time *2025-10-23, version 5.0.9* This is the most useless app available & don’t bother to try and connect them if you can find away that is. ### 1/5 — Yep and non responsive *2025-10-21, version 5.0.9* What a waste of time this app is. You have to try to look about 5 times before you actually get what you need. It is sooooo slow and non- responsive. I am going to be complaining to my GP when I finally get the appointment. ### 2/5 — Terrible usability *2025-10-18, version 5.0.9* Although AppStore says supported on your phone it’s nigh impossible to use on smaller format iPhones like the 12 or 13 Mini. ### 1/5 — Can’t Even Register *2025-09-15, version 4.66* Have tried multiple times to register on this app, it just says unable to register, try again later. ### 1/5 — Still not working *2025-09-13, version 4.66* For the 2nd time in later than a week nothing happens. Even the website is now not working. Both the app and website either open with a blank frozen screen or repeatedly asks me load in on a seemingly endless loop! USELESS still WORSE THAN USELESS ### 1/5 — Terrible waste of time *2025-08-29, version 4.66* Can’t register as an existing or new patient so complete waste of your time! Don’t bother! ### 1/5 — Terrible *2025-08-07, version 4.66* Never works, has not worked once ever. Have tried multiple phones and installs etc. It’s useless ### 1/5 — Unable to even register *2025-08-03, version 4.66* This app is not allowing me to register. As a result can’t make appointments. Previous app our Dr used was simple n easy. ### 1/5 — Doesn’t work *2025-07-22, version 4.66* The app doesn’t work at all. Reinstalling doesn’t help either ### 1/5 — Absolute garbage *2025-07-02, version 4.66* Not wasting anymore time with this ridiculous app. Must have been coded by 10 year olds ### 1/5 — Don’t waste your time *2025-06-30, version 4.66* I’ve tried this app 2 times and it doesn’t work won’t let me create a account with the clinic I use I’ve deleted it and reinstalled it again then I’ve deleted it again as it’s a waste of time ### 1/5 — Still not working *2025-06-18, version 4.66* Even the website is now not working. Both the app and website either open with a blank frozen screen or repeatedly asks me load in on a seemingly endless loop! USELESS still WORSE THAN USELESS ### 1/5 — Rubbish app *2025-05-25, version 4.66* Most frustrating, useless app. Nothing easy about it. Forever locking up and/or not displaying properly. Hate it ## Most critical reviews (10 lowest-rated) ### 1/5 — Absolute fucjery!, *2026-05-24, version 5.2.4* Requires full access to calendar to insert appointments. Doesn’t Allow any copy of screen to avoid this privacy issue.worse. It is a data collection company.just have a read of T& Cs. You sign your life over to these b holes ### 1/5 — Easy Visit *2026-05-01, version 5.2.4* This App is appalling.. Sonicare say to enter Passwird every 14 days.. It’s a shocker. ### 1/5 — Awful App - Unreliable *2026-04-21, version 5.2.4* Frequently offline, including on the Web. Can only verify login via text (not email), which is useless if you live in an area without mobile ‘phone coverage. Will recommended to my Doctor that the Practice dump this App. ### 1/5 — Not reliable *2026-02-13, version 5.1.6* Very hit and miss. Three times I have made appointments using this app only to turn up at the drs to find no appointment existed even though I had been sent an email by EasyVisit confirming the date and time. One time the drs surgery had a different time. Yes, sometimes it works but it is not reliable. No help at all when I contacted EasyVisit to point out the problem. I just got an email suggesting I write a review. ### 1/5 — Useless *2025-12-18, version 5.1.6* Doesn’t work, it’s lousy ### 1/5 — Agree awful and almost useless *2025-12-14, version 5.1.6* Try registering when you are sick and it’s almost impossible. Not easy to use and won’t work on an iPad ### 1/5 — Stupid waste of time! *2025-11-09, version 5.0.9* I’ve been trying to use this app for ages. Nothing works. I can’t book appointments with my doctor, my past visits don’t show up, it’s telling me I’m a new patient so can’t book an appointment, (been going to this surgery for over 20 years). This app is useless and needs attention fast! ### 1/5 — Terrible on iPad *2025-11-05, version 5.0.9* Functionality of the app is fine. Rendering on iPad is so bad that the app is virtually unusable. App details show that the app works on my iPad. This is a problem with the latest version. Was not previously like this. ### 1/5 — Unusable on iPad since October 2025 update *2025-11-02, version 5.0.9* Went from workable to unworkable on iPad with latest update Oct 2025. Can’t get past the problem of an enormous font to evaluate any other features. Will have to phone my gp for appointments until it’s fixed. ### 1/5 — Graphic issues *2025-10-30, version 5.0.9* This latest version has big issues with new iPads. ## Most praised reviews (10 highest-rated) ### 5/5 — This app is ridiculous we had a perfectly good app that worked and now this one does not work at all *2025-11-12, version 5.0.9* Terrible it’s ridiculous that we had a perfectly good app and now we are stuck with an app that doesn’t work at all ### 5/5 — This app is ridiculous we had a perfectly good app that worked and now this one does not work at all *2025-10-22, version 5.0.9* Terrible it’s ridiculous that we had a perfectly good app and now we are stuck with an app that doesn’t work ### 5/5 — The app *2025-03-14, version 4.66* The app works very well have not had a problem just book which doctor you want and a time and you well get an email about the appointment and you will get a reminder the day before easy as saves ringing up ### 5/5 — Igbo *2024-04-20, version 4.59* TOh bono ### 5/5 — Works well *2019-08-13, version 2.69.0* This app works very well for me. Instead if phoning the doctor’s surgery and hanging on to make an appointment because the receptionists are understandably busy, I can go to the site and instantly select a doctor and then check available times and book the appointment all in a matter of minutes. To top it all off, the appointment is then added to my calendar and I receive a confirmation. What could be better? Nothing!! ### 5/5 — Excellent Service *2019-08-05, version 2.69.0* Fantastic option to be able to book an appointment after hours without having to call. Very easy to see appointment availability and plan future appointments. It really does streamline a process that can hold you, staff and others up. I’ve used the app regularly since it became available and have highly recommended it to others. ### 5/5 — Very handy *2019-06-25, version 2.69.0* A very good application. Easy to navigate and quick response. One improvement I would like to see is if you are looking for an appointment on a particular day and there are none available, add a button to ask if you want to be notified by email or text of any cancellation that might occur. If more than one patient has asked for notification it would go to whoever gets in first. Great job in any case. ### 5/5 — Convenient *2019-05-14, version 2.69.0* I have used this app for at least a year now and it is fantastic. So happy our medical practice is using this system. I can make a booking in the middle of the night or anytime I need, no longer needing to wait until 8am. Also I am able to make bookings for all the family plus my in-laws in a couple of taps. Love it. ### 5/5 — Great way to take the stress out of making your next doctor's appointment/s *2017-10-20, version 1.6.9* Simple enough to you, and effective way to book your future appointments without leaving until the last minute, and find you have to wait another week or two to get in. Of cause if it's a real emergency dial 000 ( in Australia). ### 5/5 — What a Wonderful App *2017-09-06, version 1.6.9* This is so good I would give it 10 stars out of 5 if I could Save time ringing and being on hold for 5 or 10 minutes , you know the Doctor to want and what are his free appointment times , sends back confirmation of appointments etc . If you forgot to make an appointment then can be to make appointments when Medical Centre is closed I am very happy I got this app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*