# Eat App: Restaurant Bookings — user reviews

> 117 indexed App Store user reviews of Eat App by Eat, Inc., rated 4.70/5 from 1,180 ratings.

- Source: https://appshunter.io/ios/app/eat-app-restaurant-bookings/id950873490/reviews
- App overview in markdown: https://appshunter.io/ios/app/eat-app-restaurant-bookings/id950873490.md
- Rating breakdown: 5★ 1,020 · 4★ 70 · 3★ 18 · 2★ 11 · 1★ 61

## What do users think of Eat App?

Overall sentiment: negative

**Pros**

- 🚀 Convenient booking
- 🌟 Helpful restaurant information
- 💻 Easy to use interface

**Cons**

- 🐛 Buggy and unreliable
- 🌍 Limited regional coverage
- 🤖 Poor customer service
- 🔑 Difficult account setup

**Commonly reported bugs**

- Reservation issues
- Compatibility problems
- Persistent loading screens

**Most requested features**

- Expand to more regions
- Improve account management
- Provide better customer support

## Newest reviews (20 of 117)

### 2/5 — Glitchy

*2025-11-23*

Downloaded app tried to import reservation. ID not found. Restaurant not found in search. When creating profile and selecting area the search is not in alphabetical order. Useless so far.

### 1/5 — App doesn’t work

*2025-06-01*

I’ve deleted and downloaded the app twice. I’ve restarted my phone. I’m up to date. Every time I open the app I see the “eat” logo and a spinning wheel. Nothing ever comes up. I’m trying to reschedule a reservation via the web but it keeps redirecting me to the App Store. Very frustrating.

### 1/5 — .

*2025-05-26, version 2.2.2*

لما افتح التطبيق يكون يحمل و ما يدخلني

### 1/5 — Madness

*2025-04-21, version 2.2.2*

Doesn’t show UK only Middle Eastern

### 3/5 — None

*2025-02-04*

Stupid doesn’t give me united state option

### 3/5 — Impossible to log in

*2025-01-30, version 2.2.2*

Please fix the login process, nothing is working, the auto fill in is wrong, it’s impossible to log in

### 1/5 — A HUGE SCAM

*2025-01-23, version 2.2.2*

BEWARE. Scam of a Company.

This company is a scam. Once you register with them , there is no way to cancel. This guy called Yat Kit (Jackie) Qin keeps on asking to go on a zoom call to see what can be done and says need 60 days before cancelling when I have been contacting for half a year. I am having to result in doing chargebacks on my credit card. DO NOT DOWNLOAD , do not use

### 1/5 — Difficult to use

*2025-01-09, version 2.2.2*

There’s not a United States or North America option for my region

### 1/5 — Useless

*2025-01-09, version 2.2.2*

My choice of restaurant, here in Stafford UK, invited me to download this app to manage my booking. Can’t set up an account because list of countries stops at Sri Lanka so no option for UK or USA or anything late in the alphabet

### 1/5 — Stuck with Arabic

*2024-11-26*

Language setting stuck in Arabic and I cannot select region other than Canada and cannot change password.

### 1/5 — Dommage

*2024-09-07, version 2.2.0*

Des restos fermés et des restos qui ont quitté l’application sur Beyrouth dommage car l’application était plutôt bien conçue

### 1/5 — Utter rubbish

*2024-09-06, version 2.2.0*

App won’t let me create an account. Thankfully I’ve been able to make a booking via the website. Don’t waste your time with this app!!

### 2/5 — Annoying to set up, goofy once I got it running

*2024-09-03*

Initial setup is annoying because the phone number supplied by the user must start with 1 in the USA. How about making that a default entry or
telling the user? 

I cannot set up local restaurants because I can’t find a setting for my location. I keep getting restaurants 500 miles away in my “area”. I let them geolocate me and that still didn’t work. 

I have a confirmed reservation that shows up in the Eat app but when I enter the exact same restaurant in “search” it says “not found”.

Wonky, goofy app!

### 1/5 — Useless

*2024-07-17, version 2.1.2*

Every time I attempt to create an account it tells me my phone number is invalid. I have entered it with the country code. WITHOUT the country code. In every format I can think (with “-“ and without: with “( )” and without.) every time the same thing. What is up people?   Please tell your client in Indianapolis I’d love to dine there - AFTER they change their reservation app.

### 1/5 — Won’t let me create an account

*2024-07-04*

I’ve tried at least a dozen times.  It says my phone is invalid.  So I tried my work cell, same
Error message.  Tried my husbands cell.  Same error message.

### 1/5 — App doesn’t work, don’t bother with it

*2024-06-29, version 2.1.2*

Can’t even create an account, very poor!

Would have given zero stars if I could.

### 1/5 — Won’t even open

*2024-05-10, version 2.1.2*

How am I supposed to use the app when it doesn’t even open, been waiting 2 days for the green screen to suddenly load up but my hopes failed. Booked a table with a restaurant using this app, this is by far the worst app I’ve used for a restaurant booking

### 1/5 — Can’t create an account

*2024-04-18*

The app says my mobile phone number isn’t real and won’t let me create an account.

### 3/5 — Good but phone number filed is not clear specially country code

*2024-03-29, version 2.1.2*

Good but phone number filed is not clear specially country code

### 1/5 — This app stinks.

*2024-03-24*

It keeps saying that my phone number is invalid. It won't let me create an account. Don't waste your time.

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t open

*2026-07-21, version 2.2.5*

App doesn’t open at all

### 1/5 — App doesn’t work

*2026-07-17, version 2.2.5*

App doesn’t open

### 1/5 — POS

*2026-02-05*

You can’t log in unless you click the box that says, “accept marketing.”  AND they have to have your phone number. No.

### 1/5 — Scam App

*2026-01-27*

This app and website are a scam. I made a reservation for an exclusive restaurant and found out once in there they only use open table and had no reservation for my wife and I. When I showed them the reservation they took pitty and made a spot for us.  Don’t use this app. It’s a Scam to harvest your data and it’s not legit and had no actual clients.

### 1/5 — Trash

*2025-12-21, version 2.2.4*

This app is trash.  Made reservations and then changed time zones and now my reservation is cancelled

### 1/5 — Half-baked

*2025-11-21, version 2.2.4*

The app wants to revert to Arabic, which I cannot read, and thinks my phone number is Canadian, when it’s a US area code. Needs work, at least for US-based restaurants.

### 1/5 — Title screen stuck loading

*2025-08-10*

I just can’t use the app since the open screen is stuck loading indefinitely. I even tried deleting it and redownloading but that didnt help

### 1/5 — Doesn’t work

*2025-07-05, version 2.2.2*

Keeps buffering for some reason

### 1/5 — app doesn't work?

*2025-06-30, version 2.2.2*

i made a restaurant reservation that uses the Eat app. thus, i downloaded the app and it just loads forever. i deleted and re-downloaded but the same issue persists. this was apparent on both an iphone and ipad, so i believe the app itself doesn't work.

### 1/5 — Doesn’t Work for Me

*2025-06-13*

I made a reservation from a restaurant’s website that used Eat and it worked fine, but then I needed to edit my reservation. I tried to get the Eat app on my iPhone 16 using a link I was sent in the reservation confirmation text, but it wouldn’t download. I deleted the app and tried to download it again. It never worked. I searched it up in the Apple Store, but no luck. 🫤

## Most praised reviews (10 highest-rated)

### 5/5 — Great app

*2020-08-01, version 2.0.1*

Lots of choice and nice UX

### 5/5 — Seamless experience

*2020-05-19, version 2.0*

Booked and confirmed a table in 10 seconds. Great restaurant selection too

### 5/5 — Amazing!

*2019-11-05, version 1.9.7*

Amazing app

### 5/5 — Most easy to use app with all the restaurants i want

*2019-10-03, version 1.9.7*

Its not only quick to book, I also started using this app as a recommendation app:)

### 5/5 — Love

*2019-08-10*

I love this app coz it saves me time and effort and so easy to make my reservation and it also provides the best restaurants ever

### 5/5 — Booking made easy

*2018-12-24, version 1.9.5*

very easy straight forward app. well done

### 5/5 — Canceling notifications

*2018-08-02, version 1.9.1*

I’m so many occasions after I book any restaurant and decided to cancel my reservation I noticed they don’t inform the restaurant which they keeps calling me and sometimes they got upset since they thought I didn’t inform them.

### 5/5 — Nice

*2018-04-11, version 1.8.9*

Really good and useful app.

### 5/5 — Loved new EatApp

*2017-12-11, version 1.8.9*

Saw your new ad on Dubai Marina Elevator Screens looks good... Try to add some restaurants... Best wishes 👍🏻

### 5/5 — Very helpful

*2017-08-30, version 1.8.5*

I’m so glad that I found this application. It’s so simple and convenient to use. All you need in your device. Great.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
