# Eataly Caffè — user reviews

> 7 indexed App Store user reviews of Eataly Caffè by EATALY NET USA LLC, rated 4.57/5 from 14 ratings.

- Source: https://appshunter.io/ios/app/eataly-caffe/id6670756138/reviews
- App overview in markdown: https://appshunter.io/ios/app/eataly-caffe/id6670756138.md
- Rating breakdown: 5★ 11 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 1

## Most critical reviews (7 lowest-rated)

### 1/5 — Can’t change store

*2025-08-05*

This app is so frustrating to use. I want to change my home store from Rockefeller Center, NY to South Florida. The app won’t let me do it even though I follow all the directions to do so. 
And contacting support was not easy. I did so and explained my predicament and I got a reply that I need to create a password for the help ticket. What? I’ve never heard of that. Eataly Caffe developers, get your act together!!

**Developer response:** Hi Tony, 
Thank you for taking the time to share your feedback. 
At the moment, the Eataly Caffè app supports only our two Caffè locations in New York (Rockefeller Center and Hudson Yards). 
We don’t yet have Caffès in Florida, which is why you aren’t able to switch your home store there. We understand how frustrating that can feel and truly appreciate your patience. 
We hope you continue to enjoy your Eataly experience when you visit our New York Caffès, and we’ll be excited to share updates with you as our program expands.

### 4/5 — Eataly Caffè app, great news!

*2025-05-15*

Very happy to see the new Eataly Caffè open in the heart of Manhattan — an excellent option for high quality coffee and italian delights. The app is great because it is easy to use and convenient for ordering ahead and avoiding the line.

### 5/5 — Great App

*2025-05-22*

Easy to use and beautiful. Strongly recommend.

### 5/5 — Great app

*2025-05-21*

My morning routine has changed with this app! Real italian espresso is a hit!

### 5/5 — Great new format!

*2025-05-20*

Very happy that Eataly has launched this new Caffè format! The app is a must-have — it's very convenient to order ahead and quickly pick up in store.

### 5/5 — The best QSR App in New York

*2025-05-17*

Easily the best App for quick ordering I’ve tried. It’s extremely intuitive and guarantees all the functionalities to guarantee a distinctive experience

### 5/5 — Simple and intuitive

*2025-05-15*

The interface is intuitive and easy to navigate. A strong point is the customization section: I can choose from a variety of options for each product and have the option to save my preferences for future purchases.
Overall, the app makes the online shopping experience truly enjoyable, with the guarantee of always receiving quality products.
I highly recommend this app to anyone who wants to discover the italian taste!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*