# EatClub: Food Delivery App — user reviews > 121 indexed App Store user reviews of EatClub by Poncho Hospitality Private Limited, rated 4.70/5 from 527 ratings. - Source: https://appshunter.io/ios/app/eatclub-food-delivery-app/id1535583068/reviews - App overview in markdown: https://appshunter.io/ios/app/eatclub-food-delivery-app/id1535583068.md - Rating breakdown: 5★ 444 · 4★ 45 · 3★ 14 · 2★ 1 · 1★ 23 ## What do users think of EatClub? Overall sentiment: mixed **Pros** - 🍕 Quality food - 🚀 Fast delivery - 💰 Great discounts - 👍 Convenient ordering - 🍔 Diverse menu options - 🌟 Exceptional customer service **Cons** - ⏰ Delayed deliveries - 🐛 Order accuracy issues - 🚫 Poor customer support - 🤢 Subpar food quality **Commonly reported bugs** - App crashes during order placement - Incorrect menu information displayed **Most requested features** - Customization options for meals - Real-time order tracking updates - Loyalty program or rewards system ## Newest reviews (10 of 121) ### 1/5 — Worst food delivery service *2025-10-31, version 2.10.18* Ordered food via the app , which promised delivery in 13-20 minutes . It’s been over 50 minutes now and the food still hasn’t arrived . There is no customer service to contact . This is the worst food delivery app I ever used . ### 1/5 — Disgusting *2025-09-30* Quality of food has really gone down. Pizza is filled with mayo instead of cheese now. Will never order from here again and will recommend others don’t as well. **Developer response:** We're sorry to know about your experience. Please tell us in detail about the issue on Whatsapp: +91 7355238239. We will look into this immediately and get back to you with the best resolution. ### 4/5 — Great food, good chefs in backend *2025-07-09* App is good to offer wide variety of food option for delivery. There is one thing I’d like to mention about the credits transfer directly from the pocket of chefs if the food isn’t satisfactory. Its good to keep food quality on top but it should be constructive. One day I ordered a lean crust pizza which was faar better then average pizza quality but they still provided me with 100 because it was not properly grilled to the level they do usually. That too I gave 4 stars. Second thing, let me tell you how they use to make good pizzas earlier. They used to put enough cheese to make bread juicier and puffed when grilled and preserved flavours of toppings well. Now users started complaining that there is not enough cheese and started rating low (except me I loved that). Are pay extra ₹50 if you want more. Now to avoid cuts from reviews, chefs are mostly over-cheesing pizza and makes bread filled too much and packed from above as thick layer of high cheese, which locks heat to reached inside to grill it and to make that bread puffed require 15-20 mins. And that Pizza is just garlic bread with cheese killing toppings flavours significantly. Would appreciate eatclub if they can find a balanced between 100 users who wants garlic bread dipped with cheese or legit pizza they used to make once with only adequate cheese and right 8-10 min grilling. **Developer response:** Dear User, we are glad you liked the app. We request you to give us a 5-star rating as it is the best encouragement for our team. ### 5/5 — Eatclub Appreciation *2025-06-24, version 2.10.10* Believe me when I say this, this is the bestest delivery app and service available currently. Eatclub has always been my go to App whenever I am hungry as hell and I know I will get to eat freshly prepared meal. I mean I dont understand their strategy but every time I have ordered, I have got a meal as hot as homely prepared food. Plus they deliver so quick!!!! I ordered today and got it prepared plus delivered just in 13 minutes. I would also like to highlight their pricing. Wow! I haven’t seen any delivery service giving fixed discounts on every order plus eat club provides random quiz to win coupon prices to redeem. I have their membership also which is super cheap and affordable. God bless, keep growing and never please never compromise on your freshness and prices. These two factors will keep you going and becoming the best in market. ### 5/5 — Best in the world *2025-04-30* This app is very useful and nice thank you **Developer response:** Thank you for taking the time to share about experience. Your good vibes keep us going & help us do even better. ### 5/5 — My opinion *2025-04-29, version 2.10.8* Best food aap in my city love it🩷 ### 5/5 — Delicious food *2025-04-15* They have a quite good range of food items and everything in it is perfect whether it is biryani or pizza everything is very reasonable and their offers are also very tenting good food all I can say is that **Developer response:** Thank you so much for your feedback. We're happy you enjoyed the experience, and we look forward to serving you again. ### 5/5 — A Game-Changer for Foodies and Busy Professionals! *2025-04-12, version 2.10.8* EatClub is hands down one of the best food delivery apps I’ve used! The app is super user-friendly, with a clean interface that makes browsing through restaurant deals effortless. What truly sets EatClub apart is the incredible discounts on high-quality meals, often from some of the best local restaurants — it’s like having VIP access to gourmet food without breaking the bank. The real-time offers are perfect for spontaneous cravings or last-minute lunch plans. The ordering process is smooth, payments are secure, and delivery is consistently on time. I also appreciate the app’s focus on fresh, curated food options rather than overwhelming me with too many choices. Highly recommend EatClub to anyone who wants great food at unbeatable prices, whether you’re ordering for yourself or your entire office. It’s convenient, affordable, and absolutely delicious! ### 1/5 — Non existent customer service *2025-04-09, version 2.10.8* Everything will be normal for months and then one day a psychopath who they have hired called NAND Gopal Singh will be your delivery boy who will behave in a threatening manner, refuse to give your food to you, demand money without even showing you your food, and start ranting that people steal from him. He will then walk away without giving you your food after arriving 1.5 hours late, customer care will call you pleading to trust and accept food from a lunatic who can easily tamper with it, and then refuse to give you back your money after they cancel they order. It’s an interesting business strategy to hire such people and then have customer care valid only while order is live, when it’s cancelled, they don’t care. You mail them at Eatclub.in and you get a scripted response too. Final verdict, money stolen, food not received. Order # LJCJEJQ ### 5/5 — Cheap Healthy Yummy Food Delivery App [Must Have] *2025-03-16* As a college student, balancing deadlines, exams, and a social life can make it tough to eat well without breaking the bank. Enter EATCLUB – the app that's totally changed my game. It offers delicious, healthy meals at crazy affordable prices with a variety that never gets old. Seriously, I’ve been eating healthier (and cheaper) even when my schedule is packed, and it’s all thanks to EATCLUB. What’s even better? The app comes with tons of deals and offers that make eating out feel like a steal. I can get nutritious meals delivered straight to my door without draining my wallet. Plus, the best part is that you can schedule your delivery! So whether I’m buried in assignments or running between classes, I can set it up for a time that works best for me. The delivery timing is spot on fast enough that I’m never left hungry for too long. Whether I’m craving a quick lunch or a late-night snack, EATCLUB has got me covered. If you’re a busy college student who wants to eat well on a budget, trust me, this app is your new best friend. ## Most critical reviews (10 lowest-rated) ### 1/5 — Very. Bad *2026-07-25, version 3.0.5* Don’t trust offers ### 1/5 — Get a real customer support team *2026-07-05* Yall really need to fix your customer support vertical. Not a real single person to help me out with delivery problems. **Developer response:** We truly understand how disappointing this must’ve been. Please send us your details on WhatsApp (+91 9266891271), and we’ll make sure it’s resolved as soon as possible. ### 1/5 — Worst customer service. Unhygienic food. Worst app to order from *2026-06-09, version 3.0.3* Horrible horrible customer service. Very unhygienic food. Unprofessional behavior. Worst worst food delivery app. ### 1/5 — Waste *2026-05-08, version 3.0.1* Please dont make of fool of people by telling them 50 percent off on the first 3 orders. Not worth. Even after 50 percent the price remains the same. At this price and quality of food anyone can order from a genuine restaurant with good food. Scam ### 1/5 — Bad *2026-04-26, version 2.10.23* Worst experience while complaint, didnt respond in chat or mail. ### 1/5 — Ordering took 1-2 hour to deliver *2026-03-14, version 2.10.23* Ordering took 1-2 hour to deliver. No accountability. No customer support. ### 1/5 — Worst food delivery app *2026-02-12* While ordering food it shows delivery time of 25-30 mins, and after 25-30 mins it still shows delivery time of 15-20 mins 😂😂😂 Also, the restaurant is hardly 100m from my house still they take around an hour to deliver 😂 **Developer response:** We truly understand how disappointing this must’ve been. Please send us your details on WhatsApp (+91 9266891271), and we’ll make sure it’s resolved as soon as possible. ### 1/5 — Worst experience *2026-02-08, version 2.10.22* They got 0 customer support worst service it showed on the app the order will take about 20 min and it came in 1.5 hours and when I issued the complaint it was just ai response worst experience ever ### 1/5 — 👎👎 *2025-11-14, version 2.10.18* Very bad experience stale food 👎👎 ### 1/5 — Delayed delivery *2025-11-03, version 2.10.18* Worst experience as a first time user, no partner is assigned plus bad customer experience regret using it ## Most praised reviews (10 highest-rated) ### 5/5 — amazing app *2026-06-22* i love there offer and food **Developer response:** Thank you so much for your feedback. We're happy you enjoyed the experience, and we look forward to serving you again. ### 5/5 — Best or waste *2026-05-22* Waste **Developer response:** We truly understand how disappointing this must’ve been. Please send us your details on WhatsApp (+91 9266891271), and we’ll make sure it’s resolved as soon as possible. ### 5/5 — Quality *2026-01-23, version 2.10.21* Good in taste. ### 5/5 — I love this app *2026-01-20* Rlly good for students **Developer response:** Thank you so much for your feedback. We're happy you enjoyed the experience, and we look forward to serving you again. ### 5/5 — Review *2025-11-27* Amazing service, food and they genuinely care about our experience. Had a great experience with you guys, i have told alot of my friends about this app:) **Developer response:** Thank you so much for your feedback. We're happy you enjoyed the experience, and we look forward to serving you again. ### 5/5 — Very bad *2025-09-12* I have ordered food and since 30 min its showing that my food will be delivered in 4 minutes for help the only thing that they are saying is that rider had been assigned however no details if rider has been provided poor working **Developer response:** We're sorry to know about your experience. Please tell us in detail about the issue on Whatsapp: +91 7355238239. We will look into this immediately and get back to you with the best resolution. ### 5/5 — Eatclub Rocks *2025-09-09* I’m using EatClub food app from last 2.5 years or maybe more than that. The selected food courts on Eatclub food app, delivers delicious food as well as in the very reasonable price. From the time I have started using this Eatclub food delivery app, I honestly don’t check or buy from anywhere else. Also, the amazing part on this app is in case if you’re not satisfied with the food taste, which happens once in a blue., the Eatclub app provides you the Eatclub wines up to hundred coins equals to hundred rupees which you can use to buy on your next order. It’s not till limited here., Eatclub also gives you the option to choose the winning cricket match team while ordering and if you win, then again, credit the Eatclub wines in your account, which you can use on your next order. I am honestly thankful for the Eatclub app for delivering the delicious food and making it in a very reasonable price. So everyone can take this benefit from Eatclub with the satisfaction of delicious food, which is honestly very pocket friendly. Thank you, Eatclub, and since we both meant for each other. 😊 **Developer response:** Thank you for taking the time to write this review. Your kind words encourage us greatly. ### 5/5 — A Game-Changer for Food Lovers!! *2025-08-11* I recently stumbled upon the EatClub app, and let me tell you, it's an absolute game-changer for food enthusiasts like myself. With a membership fee of just ₹99, I gained access to incredible benefits that have completely transformed my online food ordering experience. First and foremost, the 30% flat discount on every order is a fantastic perk. I have saved a significant amount of money since joining EatClub, making it a no-brainer for anyone looking to cut down on their food expenses without compromising on quality. But the savings don't stop there. EatClub offers free food delivery on every order. This feature alone is worth its weight in gold. No more worrying about additional fees for getting your favorite meals delivered to your doorstep. It's convenient, hassle-free, and further enhances the overall value of being an EatClub member. The app itself is user-friendly and intuitive. Browsing through the vast selection of cuisines is a breeze. The app provides detailed menus, reviews, and ratings, making it easier to make informed decisions about where to order from. It also offers a seamless ordering process, allowing you to customize your meals to your liking. What truly sets EatClub apart is the quality of the restaurants they partner with. From popular local eateries to high-end establishments, the app caters to a wide range of culinary preferences. Overall, I can't recommend EatClub enough. The ₹99, membership fee is a small investment considering the incredible savings and convenience it offers. Whether you're a foodie on a budget or simply enjoy exploring, this app is a must-have. Join EatClub today and unlock a world of delicious possibilities! Rating: (5/5 stars) **Developer response:** Thank you for taking the time to write this review. Your kind words encourage us greatly. ### 5/5 — Smooth & Quick Experience *2025-08-06, version 2.10.12* I’ve been using the Eat Club app for a few months now and the experience has been mostly excellent. The discounts (often 30–50%) let me try new restaurants and order drinks without overspending. The app’s interface is clean and I appreciate being able to order from multiple brands in one go. Delivery is usually under 25 minutes with real-time tracking—and no extra delivery or packaging fees. Plus, the Eat Club payment card applies discounts automatically, so it feels seamless. A couple of times there were technical glitches or delayed food, and I noticed card processing fees occasionally chip away at the discount. And some reviews mention hygiene or order accuracy issues, although I’ve personally had reliable experiences. Overall, it’s a great value and a smart way to keep dining exciting and affordable—just check reviews per brand and available offers before ordering.” ### 5/5 — Fastest service *2025-06-24, version 2.10.10* I ordered a Raima. Bowl and it was fantastic and delivered within blink of eyes by Vikas. Loved it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*