# Eatify Ordering — user reviews > 133 indexed App Store user reviews of Eatify Ordering by Compass Group Canada LTD, rated 4.80/5 from 1,616 ratings. - Source: https://appshunter.io/ios/app/eatify-ordering/id1516782469/reviews - App overview in markdown: https://appshunter.io/ios/app/eatify-ordering/id1516782469.md - Rating breakdown: 5★ 1,424 · 4★ 103 · 3★ 33 · 2★ 15 · 1★ 41 ## What do users think of Eatify Ordering? Overall sentiment: positive **Pros** - 🚀 Efficient and convenient - 👍 Easy to use and navigate - 🚀 Quick pickup and delivery - 👍 Helpful for busy workdays - 👍 Clean and intuitive design **Cons** - 🐛 Payment issues and errors - 🔧 Limited customization options - 🔧 Missing menu items and options - 🐛 Unreliable order tracking **Commonly reported bugs** - Scanning issues with barcodes - Inconsistent order processing - Compatibility problems with newer devices **Most requested features** - Add notification options - Improve payment flexibility - Expand menu and customization - Enhance order tracking and status updates ## Newest reviews (16 of 133) ### 3/5 — Turkey wrap *2026-08-07, version 2.2.3* Sandwich was ok. Too much was stuck in the wrap and it wouldn’t stay wrapped up. The spread was on the side and I would’ve preferred it to be on the sandwich. ### 5/5 — Efficient *2025-11-13, version 2.2.3* This is a very convenient app, thank you for this ### 5/5 — Love Eatify App *2025-09-23, version 2.2.3* It is so easy and convenient to order on the app! The selection of food is great and it is always made on time! ### 5/5 — Great food *2025-09-10, version 2.2.3* Easy app to use and great food!!! ### 5/5 — More options *2025-08-28, version 2.2.3* Can we please add tater tot’s to the breakfast burrito option for potato choice in the wrap. ### 5/5 — Easy, Quick and Convenient *2025-08-21, version 2.2.3* I enjoy the easy process and tasty food. ### 5/5 — Simple to use *2025-08-06, version 2.2.3* Very easy to navigating and auto location make it even simpler ### 5/5 — Why not? *2025-06-30, version 2.2.3* Gets me fed ### 5/5 — Easy to use *2025-06-19, version 2.2.3* Makes purchasing at my office space so easy. Love it. ### 5/5 — Easy and Convenient *2025-05-15, version 2.2.3* The app is easy to navigate. So far I have not ran into any glitches. All of my orders have gone through and delivered in a timely manner. ### 5/5 — App itself is decent, nothing crazy. It saves me so much time. *2025-05-06, version 2.2.3* I am leaving 5 stars on the basis of the time savings I get from this app. I can preorder my meals effectively and pick up promptly, cafe associates can even reach out to me if required. Huge help saving my lunch break. ### 5/5 — So convenient and so logical! *2025-04-28, version 2.2.3* Recently began using Eatify and will never look back! It’s great ### 5/5 — Muffin *2025-04-07, version 2.2.3* 5 ### 5/5 — Review *2025-04-02, version 2.2.3* Great Customer Service!! ### 5/5 — Easy and fast *2025-03-20, version 2.2.3* Makes my lunchtime more predictable. ### 5/5 — Works well *2025-03-12, version 2.2.3* Works well not all options are available as onsite kiosk. The app is very robust ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor customer service *2026-02-27, version 2.2.3* There’s no way to edit your meal deal. It took 20 minutes to get my meal. There was no line at the grill area and not only is my fries soggy but my fish sandwich is also cold. I was standing next to the shelf when I got it ### 1/5 — Overcooked Burger *2026-01-27, version 2.2.3* The bread was supposed to be Texas toast, but it was two slices of oversized wheat bread that was not toasted. The hamburger patty appeared to have been cooked last week and if was half the size of the weird bread. $8.10 for something so awful. ### 1/5 — Barcodes rarely work *2025-05-15, version 2.2.3* Cost more if you don’t use the app but the barcodes do t always work so you are forced to pay more at kiosk ### 1/5 — MA *2025-02-28, version 2.2.3* Extortion. Prices are ridiculous ### 1/5 — Cant order drinks *2024-12-09, version 2.2.2* Placed order but cant add softdrink ### 1/5 — Not everything needs an app. *2024-05-20, version 2.2.2* Poor selection and no option to select additional sauces ### 1/5 — Can’t verify payment *2023-10-10* For some reason today I kept getting a error can’t verify payment and tried different methods and still got the same message. Deleted app and reinstalled and got the same error message. I have ordered through the app plenty of times and never had a issue until today. ### 1/5 — Can’t verify payment *2023-09-13* I have tried to place a lunch order for the past few days with 4 different payment methods and it just keeps saying can’t verify payment method and also when I try to delete a payment method from my payments tab it says we could not process your payment. Something isn’t working right. I updated the app, deleted and reinstalled the app and still not working. ### 1/5 — Undependable *2022-10-17, version 2.1.3* Worked good for a while but all of a sudden started having other people’s orders in my History. And would not update with current day’s specials. Deleted. ### 1/5 — Horrible app *2022-10-06, version 2.1.3* Been trying to play an order on here for months. Every time I do it never accepts any of my payments. Horrible ## Most praised reviews (10 highest-rated) ### 5/5 — Value *2026-07-29, version 2.2.3* I loved the chicken fried steak meal. I enjoyed the green beans and mashed potatoes. It was good combo. ### 5/5 — Awesome service *2026-05-11, version 2.2.3* This was fast and easy to order ### 5/5 — So convenient *2026-04-23, version 2.2.3* Love the convenience ### 5/5 — Great service *2026-04-20, version 2.2.3* Great tasting food ### 5/5 — Very accurate timely *2026-04-09, version 2.2.3* Food was hot and well packaged. Pick up area was well described. Maybe they should offer cheese with the fries and wedges but overall I’d give it a 5 star rating but this is for fries and wedges. I will order more and do a different rating ### 5/5 — Great at work *2026-03-30, version 2.2.3* I just started a new job and it was introduced to me on my first day. I thought to myself that I wouldn’t need it because I bring my own lunch to work. But then one day I forgot my lunch one day decided to try it instead of going off campus for something. Ordering something for pick up at my scheduled lunch time was quick and easy. My food was hot, fresh, and ready at my scheduled pickup time. I would definitely recommend it ### 5/5 — Great Staff! *2026-03-24, version 2.2.3* The staff here are amazing Arnayjah in particular. She’s such a pleasure to see as in the mornings! So kind and friendly and warm but the other staff members are great as well! ### 5/5 — Good app *2026-01-30, version 2.2.3* Good app ### 5/5 — This is awesome *2026-01-14, version 2.2.3* I just started my job and this has been more than convenient. ### 5/5 — Notificación *2025-12-15, version 2.2.3* Wish they would and notification via text message --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*