# Eatigo — user reviews > 174 indexed App Store user reviews of Eatigo by Zoek Inc., rated 4.80/5 from 1,952 ratings. - Source: https://appshunter.io/ios/app/eatigo/id879030389/reviews - App overview in markdown: https://appshunter.io/ios/app/eatigo/id879030389.md - Rating breakdown: 5★ 1,693 · 4★ 183 · 3★ 37 · 2★ 13 · 1★ 26 ## What do users think of Eatigo? Overall sentiment: positive **Pros** - 👍 Easy to use and convenient - 💰 Great discounts and deals - 🔍 Helps discover new restaurants - 🤝 Reliable reservations and bookings - 📱 Intuitive and user-friendly app **Cons** - 🐛 Bugs and glitches in the app - 🕰️ Slow performance and loading times - 🔍 Lacking advanced search and filtering options - 🔍 Inaccurate or outdated restaurant information - 🤔 Unclear terms and conditions for discounts **Commonly reported bugs** - Reservation cancellations not communicated properly - Inability to upload photos or provide feedback in-app - Inconsistent behavior when modifying or changing reservations - Incorrect restaurant locations or details shown on the app **Most requested features** - Ability to filter by discount percentage - Option to view restaurant details from reservation page - Improved communication between app and restaurant systems - Clearer display of menu restrictions and limitations - Wider selection of restaurants across more locations ## Newest reviews (10 of 174) ### 4/5 — I like the app, for the most part. *2025-11-25, version 8.20.0* I have been using the Eatigo app frequently over the last six months, making 17 reservations, which gives me a clear perspective on the platform's user experience and partnership execution. The platform's success hinges on a balance between app functionality and restaurant program execution. The Good: The application itself works flawlessly. It is smooth, easy to use, and I have never experienced a technical issue with making or managing a reservation. The Challenges (The Program): The issues consistently arise from the execution of the Eatigo program by partner restaurants. This experience often falls short of expectations due to four main reasons: 1. Undisclosed Menu Limitations: The biggest frustration is discovering, upon arrival, that Eatigo reservations are limited to a separate, restricted menu. This crucial detail is not noted when making the reservation. I plan my meal based on the full restaurant menu only to be handed a limited selection, meaning the item I intended to order is often unavailable. 2. Financial & Value Concerns: It's disappointing that the 50% discount never includes beverages, which are often expensive. Furthermore, many restaurants apply both sales tax and a mandatory 10% service charge. If you enjoy a good meal, the overall deal feels great. However, if you end up at a subpar establishment, paying non-discounted prices for drinks plus these mandatory charges makes the low-quality food feel like it was worth less than half price, leaving the diner feeling "scammed" rather than rewarded. 3. Highly Variable Quality: My experiences are truly 50/50. I have been to excellent restaurants where the discount felt like a wonderful bonus, and I left feeling very satisfied and keen to return. Conversely, other restaurants participating clearly use the 50% discount as a necessary means of attracting customers because the overall food quality and service are genuinely subpar, and I would never return at full price. 4. Reservation Modification Communication Failure: In one instance, I changed a reservation date in the app, and the app successfully confirmed the modification for the following day. However, when I arrived, the restaurant staff was confused, believing I had been a "no-show" on the previous day. While the discount was eventually honored after showing them the app confirmation, this situation reveals a critical and confusing failure in the communication pipeline between the app and the venue's booking system. Specific Ambiguity Issue: My most recent reservation highlighted a critical clarity problem involving the listing names and the dining experience. I intended to reserve the rooftop restaurant ("X Rooftop") at a specific hotel, but the Eatigo app also listed the separate participating venue ("X Sports Bar"). Because the main restaurant name ("X") was the same for both, I failed to notice the subtle, but crucial, difference in the qualifier ("Sports Bar") and booked the unintended venue. This error was compounded by the dining requirement: The Sports Bar was completely empty, and the Eatigo reservation mandated that we sit there, prohibiting us from accessing the superior atmosphere of the Rooftop. Ultimately, I realized the discount isn't for a half-price meal at the actual desired restaurant experience; it's compensation for being seated in a subpar, empty area of the venue. This poor visual distinction and the limitation on the physical experience severely devalue the reservation. In Conclusion: Eatigo is a fantastic tool that needs tighter control and mandates for its partnerships. The company should enforce the disclosure of all menu restrictions directly on the booking page, address the lack of reliable reservation modification communication, and ensure listings are crystal clear and visually distinct to prevent user confusion. More importantly, the value proposition erodes completely when quality is low and hidden charges (service service on full bill, non-discounted drinks) stack up, turning a "deal" into a frustrating obligation that compromises both the menu and the entire dining ambiance. ### 4/5 — Best Deals and Easy to Use *2025-03-12* Enjoyed the dining experience using eatigo. App is user friendly and offers great deals. **Developer response:** Hello! Thank you for leaving a review with us. We are glad you had a positive experience with our platform. Do introduce us to your friends and family to share the good deals! ### 4/5 — Good deals but terrible search *2024-01-26, version 7.7.3* I love the discounts when I find one at my desired time and in my desired area, but the process is horribly frustrating. For instance, if I only want to go between 12:00 and 2:00 within 5 km from my location and with car parking, I will get hundreds of selections outside my parameters in no particular order. Plus parking is not even a parameter. What should take less than five minutes takes over an hour! ### 3/5 — Poor support and deals booked changed without notice *2023-04-12, version 7.5* The second attempt to book with Eatigo but the company shows not to be trusted and not being clear. It appears to be an attractive deal but it is not. I suspect a promotion stunt but 2 out of 2 bookings turn out to be a scam. Eatigo probably uses the unclarity to generate business though not legit. Time to delete this app and look for legit promotions from competitors. ### 5/5 — Prayer kitchen *2022-11-06* The buffet is fantastic and eatigo coupon is unbelievable! ### 2/5 — Can be useful but usually isn’t *2021-12-01, version 7.2* Try it at your own risk. Moving from city to city is a pain ### 1/5 — 지역설정 맘대로해놓고 수정안됨 레스토랑이름으로검색불가 *2021-07-15* 별로임 레스토랑이름 검색불가 지역 자기맘대로 설정되서 수정불가 ### 3/5 — Too many bugs *2021-06-30, version 6.9.2* I like the fact that they give you a discount. Clear and simple. I don’t like it that the discount only applies to a la cart pricing. Restaurants often times have specials cheaper than the discounted price from this app. For such an app, a good search function is key. Unfortunately their search is very weak. Can’t sort the result (by distance, price, etc) so you have to scroll through the entire list. Apparently, if you’re a no show, you get penalized. I’m sure they mention that somewhere in their 10000 word user agreement that nobody has the time to read. The app should make such important rules of engagement prominent, like in a pop up. I still don’t know what the penalty is. BTW, I attended. The restaurant failed to enter my code. So, the app wants me to justify why I was a no show, with proof of attendance. Bug: the upload a picture (of my receipt) function doesn’t work. Wasted a lot of my time. And email to support went unanswered. ### 2/5 — Poorest delivery service ever in the market *2021-04-02* Poorest service for delivery of meal orders In Bangkok. Two days in a row got my card charged and staying without food delivered. First time order was cancelled cause it’s out of daily limit for the restaurant (not mentioned beforehand) Second, the sender arrived to different restaurant, no one is in charge of coordination from Eatigo side. Customer service is helpless and just apologetic for the inconvenience. Also dropping off the chat without asking if the problem has been resolved. No phone line for professional communication. Customers beware before being charged. It can end up badly Eatigo, if you want to differentiate your business during pandemic with other services pay more attention to the new services you provide to your loyal customers to avoid loosing face! **Developer response:** Hello PichaiBangkok! Thank you for leaving a review! We do apologize for the poor experience that we have caused, please send us an email to support.th@eatigo.com to further help you with your concern and we will take care of it! ### 3/5 — Ridiculous new format *2021-03-12, version 6.6.1* I stopped using the App for a long time and just started looking again. The first thing I and I’m sure most people want to do is set the date and time then see what’s available in various categories, common sense right? Not so to these developers. Choose your place first, then discover it’s mot available when you want to go... start looking again! Get this sorted out.... it’s so stupid not to set the obvious first! ## Most critical reviews (10 lowest-rated) ### 1/5 — App is full of bugs no support! *2024-12-30, version 8.1.0* App is full of bugs. Not able to verify phone number or apply coupons. Over 3 hours estimated time to chat with support. No way to email them. ### 1/5 — Not backward compatible with IOS15 *2024-12-07, version 7.7.7* Use to use this app a fair bit, now can’t use it after update. Needs ISO16 to use. Can you make this backwards compatible? ### 1/5 — Not available today for 99% restaurants *2024-09-25* For what this app? ### 1/5 — Doesn’t work! *2022-12-30* Ordered food, paid gor it, received completely different food. Obviously a mix up. Tried to complain through the support chat. Result: The owner of the restaurant is back in a few says and you might hear back from us then. Close to something I‘d call a scam! Don’t use the „services“! ### 1/5 — Terrible support *2022-11-09, version 7.5* Terrible support from their staff. ### 1/5 — Goji kitchen & bar *2022-10-25, version 7.5* I booked off peak 2:00 with 50% discount. You didn’t mentioned lunch closes 2:30. I went and was told that and I have to leave coz 30 minutes is too hurry for a meal. You should have mentioned closing time in your app! ### 1/5 — Wrong delivery *2022-07-22, version 7.5* Very bad I ordered from prime burger and I didn’t get it.. they delivered to another place and u paid already ### 1/5 — Flawed reviews by Eatigo *2022-07-09* When I asked why my latest review of a recent restaurant visit has not been published, I was told that the restaurants themselves decide which review to publish. That makes reviews very subjective and allows reviews to be manipulated. Therefore not recommended! ### 1/5 — Resto closed *2022-02-16, version 7.3* Disappointing Waste of time ### 1/5 — Always cancelled *2021-08-10, version 7.0* I ordered two times, always cancelled with no purpose No refund and No customer service. Waste my time! ## Most praised reviews (10 highest-rated) ### 5/5 — So easy to use & save $ on great food! *2025-06-26, version 8.12.0* Been using Eatigo for a few years now and love how easy it is to reserve a table and save up to 50% on food, for FREE! Really appreciate they also allow last minute changes/cancel. Besides going to my fav spots, Eatigo helped me discover new places and cuisines to try :) ### 5/5 — So easy to use & save $ on great food! *2024-07-23* Been using Eatigo for a few years now and love how easy it is to reserve a table and save up to 50% on food, for FREE! Really appreciate the also allow last minute changes/cancel. Besides going to my fav spots, Eatigo helped me discover new places and cuisines to try :) ### 5/5 — Great app! *2024-05-02, version 7.7.6* I love using Eatigo! Not only for the discounts which are great but for the convenience of being able to book my favorite places to eat quickly and easily. They have the best selection of restaurants all in one convenient app that is so easy to use. Highly recommended! Use it once and you will wonder how you ever got by without it. ### 5/5 — Excellent Resto Discount App *2024-01-14, version 7.7.3* Keep it up and I hope you could find more partnrrsto partners. Thank you! ### 5/5 — Good! *2023-08-13* 동남아 여행에서 유용한. 어플 ### 5/5 — Great App *2023-05-28, version 7.6* Great way to find restaurants in the city. Discounts are an added bonus. ### 5/5 — Gram *2023-02-05, version 7.5* Very good service plus tasty… ### 5/5 — Save money, explore new places *2023-01-28, version 7.5* Love this app. I don’t really need to eat at set times so the discounts during off hours work well for me. And it helps me to checkout new places that I probably wouldn’t have visited, otherwise. ### 5/5 — Intuitive *2023-01-12, version 7.5* Found this app intuitive and fun to use ### 5/5 — Doing it right *2023-01-11, version 7.5* Yet another rate the restaurant app, seems to offer the best set of options for the best experience. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*