# Eat'n Park — user reviews > 86 indexed App Store user reviews of Eat'n Park by Eat 'n Park Hospitality Group, rated 4.80/5 from 3,965 ratings. - Source: https://appshunter.io/ios/app/eatn-park/id899600169/reviews - App overview in markdown: https://appshunter.io/ios/app/eatn-park/id899600169.md - Rating breakdown: 5★ 2,872 · 4★ 208 · 3★ 56 · 2★ 10 · 1★ 88 ## What do users think of Eat'n Park? Overall sentiment: neutral **Pros** - 💻 Easy to use - 💰 Great deals and coupons - 🍔 Good food and service - 🕰️ Convenient ordering and pickup **Cons** - 🐛 Bugs and crashes - 🔑 Sign-in and password issues - 🕰️ Inaccurate pickup times - 💳 Limited payment options **Commonly reported bugs** - App freezes and crashes - Unable to reset password - Inconsistent location/store recognition - Ordering functionality not working **Most requested features** - Add Apple Pay support - Allow multiple gift cards per order - Expand special instructions character limit - Improve ability to modify orders ## Newest reviews (17 of 86) ### 4/5 — More room *2026-04-24, version 6.9.0* Should have more than 16 spaces for special order instructions ### 4/5 — Old Faithful! *2026-04-14, version 6.8.2* Have loved Eat’n Park since children were young. Always felt welcome and appreciate the variety of menu items to please. ### 2/5 — UX/UI *2026-03-07, version 6.8.2* App could be more aesthetically pleasing and navigation could be simpler ### 3/5 — The App *2026-02-28, version 6.8.2* It’s good when it works but I get a coupon then when you go use it it disappears very disappointing not happy with the app ### 3/5 — Request adds *2025-08-30, version 6.7.1* Please add Apple Pay. Please add BLT as an available menu item. Thank you. ### 4/5 — Good app *2025-08-08, version 6.7.0* It is a good app I just wish it would allow you to multiply the amount of items if two people desire the same thing on an order. ### 2/5 — Coupons *2025-07-17, version 6.6.0* I find coupons and promotions in the mail and paper but never on the app ### 3/5 — The App *2025-03-07* The app stays on there then next time I go on I have to completely delete app cause nothing comes up then I have to download the app again then it comes back up for awhile. Then it goes back off. Annoying. But I like the app when it works ### 4/5 — Okay, could be better *2025-02-15, version 6.4.1* Need to fix the section to add additional instructions to allow more text. Currently only allows 15 characters. This a repeat of a review submitted before, which means you don’t look at reviews or can’t figure out how to fix the problem. ### 3/5 — App *2025-01-26, version 6.4.0* This was the first time I ordered in the app, it would not allow me to change the pick up time nor change the tip amount. When I clicked change time arrows popped up but would not spin to change. When I hit other for the tip amount, it would not allow me to add a new tip amount. This app needs to be looked at and made simpler, I have a little computer knowledge, someone with no knowledge would fail n this app. ### 4/5 — Gift cards *2025-01-12, version 6.4.0* Would like the ability to use multiple gift cards when ordering on the app. Like Olive Garden app. Their app is the best. ### 3/5 — Needs work *2024-12-01, version 6.3.1* Makes you sign in all the time. Doesn’t store all the payment information (still have to put in CVV). Payment windows are 15 minutes apart for pickup. I didn’t complete the order in time to get the first window. Instead of adjusting your time by however long you took to order, moves you 15 minutes later. Food won’t be ready when I get there anyhow. ### 5/5 — Love the App *2024-11-24, version 6.3.1* So easy to use ### 5/5 — Erie PA *2024-11-16, version 6.3.1* We traveled from Buffalo to Erie just to go to this restaurant today. The staff are sooooo friendly and the food is good at a good price range. The kids enjoyed the smiley cookies too! ### 5/5 — Easy and lots of coupons *2024-10-28, version 6.3.0* I use the reorder function like once a week minimum and there’s almost never NOT a coupon in the app??? love eatnpark love this app ### 5/5 — Fingers cross!! *2024-10-15, version 6.2.2* Wish they had salad bar and a drive thru! ### 5/5 — Update your app and allow guest check out *2024-09-06, version 6.2.2* Tried 5 times to place an order. Never had an issue before now it won’t let you order as a guest. Then you are prompted to keep adding items - I dont want to keep adding items. Then when trying to create an account it said I had one and wouldn’t reset a password. Let people use the app as a guest - so frustrating and not worth the hassle ## Most critical reviews (10 lowest-rated) ### 1/5 — Gift cards *2025-12-17, version 6.8.0* I placed an online order & tried using a gift card only to have the system tell me it was an invalid card number. Took the card out & re-entered it & got the same message. I entered another different gift card & got the same message. I think EnP’s system is messed up. These were brand new gift cards & never used. Had to end up putting the order on a credit card. Took at least half an hour with all the gift card refusals just to place the order. NOT HAPPY!!!! ### 1/5 — Sign in *2025-07-02, version 6.6.0* When I try to sign in, the app says user name is incorrect. I click on reset password and it tells me an email will be sent if an account exists. Never got an email. Tried to sign up again, and was told account already exists! Stupid. ### 1/5 — Time to get with the times *2025-01-07, version 6.4.0* It’s 2025, the app should have ApplePay, a far more safe and secure way to pay, …typing in your credit card is so 2015. ### 1/5 — App *2023-07-11, version 6.0.3* Well done on the app upgrade ! ### 1/5 — What good is the app if no stores accept online orders?? *2023-06-13, version 6.0.2* Signed on to the app today and was prompted to create a new account. Once I did there was not one location that was accepting online orders. What’s the point???? ### 1/5 — Useless *2023-06-09, version 6.0.2* What a waste of time, no menu prices, no promotions. No nutritional information. Don’t waste your time ### 1/5 — Not user friendly *2023-05-18, version 5.1* I wanted to look at a menu and finally order five items. There is no way to view and order what you want without scrolling through about a dozen individual categories. Really unwieldy and frustrating. Kept the app for all of five minutes and found a different option next door. ### 1/5 — Broken *2023-02-15, version 5.1* App is non functional. Stuck on “Make a profile” screen. ### 1/5 — Update your app *2023-01-20, version 5.1* I received email coupons but the app is not connecting to emails so it doesn’t know in app who I am. Fix or delete app from downloads. App doesn’t allow use of email address to login. Unless app ### 1/5 — Useless *2022-03-25, version 5.1* Completely useless! Would it hurt them to put a coupon out now and then? BOGO…. Anything???? Deleting! ## Most praised reviews (10 highest-rated) ### 5/5 — Updates to Payments are Great! *2026-08-14, version 7.1.0* Love that it now accepts gift cards under the total amount so you can pay with multiple types of payment. And it has ApplePay! Bravo! ### 5/5 — GREAT APP!!! *2026-07-31, version 7.1.0* The Eat’nPark 🥧🥗 app is so easy. And I really like the fact that they have the up-to-date coupons in there so I don’t have to go back to my email and look at numbers or letters and everything like that. And everything is always good. The order is always fine. And it’s always ready when they say it is. It makes me hungry when I look at the items on the menu lol the app is really worth it. ### 5/5 — Had a coupon would not work *2026-05-15, version 6.9.0* App Could not use coupon ### 5/5 — Best app ever *2026-04-25, version 6.9.0* Simple to use! ### 5/5 — 😀 *2026-01-07, version 6.8.0* Fast, friendly service always with a smile!! ### 5/5 — This place is what Pittsburgh is all abaught!! *2025-11-30, version 6.7.1* Yinz r great n at ### 5/5 — Best App for Deals! *2025-10-14, version 6.7.1* Love the coupon offers and easy ordering for pick up! ### 5/5 — Great food *2025-08-30, version 6.7.1* Good food clean restaurant and fast delivery ### 5/5 — Food *2025-01-13, version 6.4.0* This app has been so convenient for my home basketball games gettin to eat food and set a time so I can have food before my games ### 5/5 — Order online *2024-12-09, version 6.3.1* Just would like a larger area to write special requests. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*