# eBanqo Chat

> Customer-business engagement platform for streamlined communication and issue resolution. (iPhone/iPad app by eBanqo Inc.)

- Source: https://appshunter.io/ios/app/ebanqo-chat/id6446952077 (this page in markdown: same URL + `.md`)
- Developer: [eBanqo Inc](https://appshunter.io/developer/1559207549)
- Category: Social Networking
- Price: Free
- Rating: 5.00/5 from 2 App Store ratings
- Age rating: 4+
- Requires: iOS 12.4 · 20 MB
- Languages: English
- Released: 2023-05-11
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ebanqo-chat/id6446952077/reviews.md

## What is eBanqo Chat?

eBanqo Chat is a powerful customer-business engagement platform that streamlines communication and issue resolution between customers and businesses. Designed with a user-friendly interface, eBanqo Chat makes it easy to interact with various types of businesses, particularly those that you engage with frequently. The app is subscription-free, ensuring that all users can take advantage of its benefits. With our app, you can easily ask questions, get answers, perform self-service actions and transactions, report issues, and track their progress as they are resolved, creating a seamless and satisfying customer experience.

The Live Chat, Chatbot, and Frequently Asked Questions (FAQs) functionality on the app, enables businesses to provide you an optimized customer experience via chat.

Key features

Chat with several businesses at the same time: Stay connected with your favorite businesses all at once from a single platform.  Send and receive files, images and videos.

Mark businesses as favorites: You can organize your chat experience by marking businesses that you engage with regularly as “Favorites". This makes it easy to start a chat with them whenever it is necessary.

Get instant answers, and reduce time spent searching the internet: Use the FAQ Chatbot to enjoy instant feedback on your everyday questions e.g opening hours, loan requirements, etc

Report service issues real time: Whether you need to escalate a service issue or report a failed transaction, eBanqo Chat enables you to do so instantly and keeps you informed of the resolution's progress.

Perform self-service actions and transactions: For businesses that have transaction capabilities enabled, you can perform self-service actions similar to what can be done on their website or mobile app.

## Key features

- Chat with multiple businesses simultaneously
- Send and receive files, images, and videos
- Mark businesses as favorites
- Instant answers via FAQ Chatbot
- Report service issues in real-time
- Perform self-service actions and transactions


## Frequently asked questions about eBanqo Chat

### What is eBanqo Chat?

eBanqo Chat is a platform designed to improve communication between customers and businesses. It allows users to ask questions, get instant answers, report issues, and perform self-service actions with businesses they frequently engage with.

### Can I chat with multiple businesses at once on eBanqo Chat?

Yes, eBanqo Chat allows you to chat with several businesses simultaneously from a single platform. You can also send and receive files, images, and videos within these chats.

### How does eBanqo Chat help me get answers quickly?

The app features a FAQ Chatbot that provides instant feedback on common questions, such as business hours or service requirements, reducing the need to search the internet.

### Can I track the progress of issues I report using eBanqo Chat?

Yes, when you report a service issue or a failed transaction, eBanqo Chat keeps you informed of the resolution's progress, ensuring a transparent process.

### Does eBanqo Chat offer self-service options?

For businesses that have enabled transaction capabilities, eBanqo Chat allows you to perform self-service actions and transactions directly within the app, similar to their website or mobile app.

### Is eBanqo Chat available on multiple devices?

eBanqo Chat is available for mobile devices and is rated for ages 4 and up, indicating broad accessibility for users.

### How often is eBanqo Chat updated?

The latest version of eBanqo Chat is 1.2.6 (10), and it was last updated on December 18, 2023, suggesting regular maintenance and updates.

### What do users think of eBanqo Chat?

eBanqo Chat has a high rating of 5.0 stars from 2 ratings, indicating very positive user sentiment based on the available data.

## Version history (last 1 release)

### 1.2.6 (10) — 2023-12-18

- Performance Updates
- Deep linking
- Chatbot Module Update

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## More apps by eBanqo Inc

- [eBanqo for Business](https://appshunter.io/ios/app/ebanqo-for-business/id1559207547)

All apps by eBanqo Inc: https://appshunter.io/developer/1559207549

## Related topics

[ebanqo chat](https://appshunter.io/ios/topics/ebanqo-chat)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*