# eBenefit > Mobile insurance service access for Medicare customers with claims and benefit management. (iPhone/iPad app by LIPPO GENERAL INSURANCE TBK, PT.) - Source: https://appshunter.io/ios/app/ebenefit/id955388606 (this page in markdown: same URL + `.md`) - Developer: [LIPPO GENERAL INSURANCE TBK, PT](https://appshunter.io/developer/955388605) - Category: Medical, Health & Fitness - Price: Free - Rating: 2.00/5 from 9 App Store ratings · 50 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 162 MB - Languages: American English - Released: 2015-01-22 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ebenefit/id955388606/reviews.md ## What is eBenefit? eBenefit Health is an App used by LGI’s member to manage their needs. LGI ensures simplicity of accessing your insurance services with eBenefit Health. All is accessible from your mobile phone. Medicare customers can access the following feature on eBenefit Health App: 1. Cashless & cardless transaction 2. eClaim procedures 3. Check your claim status and history 4. Live Chat 24/7 5. Partnered hospital list 6. Medicare limit and benefit 7. Handbook and instructional videos 8. Promotions 9. Health Corner 10. Wellness Support ## Key features - Cashless & Cardless transactions - e-Claim procedure - Claim status and history check - 24/7 Live Chat support - Hospital partner list - Medicare limit and benefit details - Instructional videos ## Recent user reviews (10 of 50) All indexed reviews: https://appshunter.io/ios/app/ebenefit/id955388606/reviews.md ### 1/5 — banyak bug *2026-03-27, version 11.4.3* app banyak bug, ga bisa submit klaim reimburse ### 1/5 — Scam insurance company, beware *2026-03-27, version 11.4.3* I always had bad experiences when claiming with Lippo insurance. I just claimed glasses and it turns out it needs a glasses claim from doctor. I have been using glasses for 20 years and this is the first time I encountered this. Previously i also had multiple times of hard claiming or reimbursement with LGI. I was stucked for an hour just to claim physiotherapy. I really think this insurance is very bad and unprofessional. ### 1/5 — Stuckkk *2026-03-02, version 11.4.2* Stuck saat upload dokumen Aplikasi selalu ngerefresh ini bikin ribet user experiance nya jelekk harus input berkali kali Harusnya buat save draft Pliss hire profesional QA jgn cmn ngandelin dev buat testing, blm lg tulisan kalian inggis campur indonesiaa jelek bgtt si udh gk user friendly ngeribetin dibanding asuransi kantor sblmnyaa.. app asuransi terburuk yg pernah saya pake 👎🏻👎🏻👎🏻 ### 1/5 — Activate ID ga bisa *2026-02-27, version 11.4.2* Mau activate udah sampe 3x email ha masuk2. ### 1/5 — Tidak dapat digunakan untuk claim *2026-02-12, version 11.4.2* Ini buat aplikasi ny niat gk sih? Masa mau claim suruh pilih rumah sakit/klinik, kalau tidak ada pilih lain-lain, tidak keluar apa-apa. Uda berkali” coba gk bisa. Apa sengaja biar gk bs claim online? Kok ribet banget apps nya. ### 1/5 — Aplikasi cacat *2026-02-02, version 11.4.2* Gak bisa login, perasaan pass udah bener dan udah coba ganti tetap ga bisa ### 1/5 — Buggy bener aplikasinya *2026-02-01, version 11.4.2* Perlu nyoba > 10 kali buat akhirny berhasil submit claim. Dev nya ga niat bikin apps 😅 ### 1/5 — bad apps *2026-02-01, version 11.4.2* jangkauan klinik yang tercover tidak luas. buka aplikasi lama banget bahkan ga kebuka buka. sering logout sendiri. fitur near by nya ngaco ### 1/5 — Aplikasi crush! *2026-02-01, version 11.4.2* Jelek banget mau buka aplikasi aja loading nya lama padahal lagi pendaftaran , tolong perbaiki layanan nya!!! ### 1/5 — Sampah *2026-01-28, version 11.4.2* Mau liat benefit ngga bisa, loading lama, koneksi udah 300mbps balikan nya kosong, fixing lama, vendor ccd ## Frequently asked questions about eBenefit ### What can I do with eBenefit? eBenefit allows Medicare customers to perform cashless and cardless transactions, submit e-claims, check claim status and history, and access a list of hospital partners. You can also view your Medicare limits and benefits, and access instructional videos. ### How do I contact support with eBenefit? eBenefit offers 24/7 Live Chat support directly within the app. This allows you to get assistance with your insurance services at any time. ### Is eBenefit available on Android devices? Based on the provided data, eBenefit is supported on iPhone, iPad, and iPod. Compatibility with Android devices is not specified. ### How often is eBenefit updated? The latest version of eBenefit is 11.4.4, and it was last updated on May 20, 2026. This indicates a recent update, suggesting the app is actively maintained. ### What is the user rating for eBenefit? eBenefit has a rating of 2.0 stars from 9 ratings. This suggests that current users have mixed to negative experiences with the application. ### Does eBenefit have ads? No, eBenefit does not contain advertisements. The app is free to download and use without any ad interruptions. ### What age group is eBenefit suitable for? eBenefit has an age rating of 4+, making it suitable for children and adults. This indicates no mature content within the application. ### Where can I find health information on eBenefit? The app includes a 'Health Corner' section where you can find health-related information. It also provides access to handbooks and instructional videos to guide users. ## Version history (last 5 releases) ### 11.5.1 — 2026-08-24 The new released contains update on eClaim agreement. Don't forget to also try our wellness supports, Care+ which includes: * Activity Tracker * Nutrition Tracker * AI Face Scan & Sleep Tracker Update your app to the latest version and begin your health journey from now! ### 11.5.0 — 2026-06-17 We have launched a new dedicated feature Care+ to support your wellness. The feature includes: - Activity Tracker - Nutrition Tracker - AI Face Scan & Sleep Tracker Update your app to the latest version and begin your health journey from now! ### 11.4.4 — 2026-05-20 We've released a new version of the app to meet the relevant system requirements. We urge you to update the app to continue using eBenefit Health. ### 11.4.3 — 2026-03-02 We’ve made several improvements in the latest version of eBenefit Health. This update includes: • Bug fixes to improve app performance • Enhanced security • Optimized app stability Note: • Minimum supported iOS version: IOS 14 Update now to enjoy smoother experience! ### 11.4.2 — 2025-11-01 Hi Folks, The new release offers new functions in Membership, eClaim, and Provider menu. You will be able to track your insurance usage, download claim confirmation documents directly from the app, and find more information about our partnered health providers. Update your app to enjoy the latest services. ## Apps similar to eBenefit | App | Rating | Price | Category | | --- | --- | --- | --- | | [Halodoc: Doctor & Medicine](https://appshunter.io/ios/app/halodoc-doctor-and-medicine/id1067217981) | 4.9 (1,376) | Free | Medical | | [MySiloam](https://appshunter.io/ios/app/mysiloam/id1456325611) | 4.6 (59) | Free | Medical | | [iBlueButton®](https://appshunter.io/ios/app/ibluebutton/id492141530) | 3.5 (32) | Free | Medical | | [VA PUR](https://appshunter.io/ios/app/va-pur/id1080699543) | 4.0 (2) | Free | Medical | ## More apps by LIPPO GENERAL INSURANCE TBK, PT - [MyPro+](https://appshunter.io/ios/app/mypro-plus/id1477008798) - [Apps Agency LAVA](https://appshunter.io/ios/app/apps-agency-lava/id1533313512) - [MyGo+: Drive Well, Earn Reward](https://appshunter.io/ios/app/mygo-plus-drive-well-earn-reward/id6737184068) All apps by LIPPO GENERAL INSURANCE TBK, PT: https://appshunter.io/developer/955388605 ## Related topics [ebenefits](https://appshunter.io/ios/topics/ebenefits) · [eberl e360](https://appshunter.io/ios/topics/eberl-e360) · [ebenefit car life insurance](https://appshunter.io/ios/topics/ebenefit-car-life-insurance) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*