# Ebirr — user reviews > 34 indexed App Store user reviews of Ebirr by ebirr Trading PLC, rated 4.00/5 from 201 ratings. - Source: https://appshunter.io/ios/app/ebirr/id1455837267/reviews - App overview in markdown: https://appshunter.io/ios/app/ebirr/id1455837267.md - Rating breakdown: 5★ 129 · 4★ 14 · 3★ 16 · 2★ 10 · 1★ 32 ## Newest reviews (10 of 34) ### 4/5 — Dark Mode for IOS *2026-08-23* add Dark Mode to the App Store app! 🌙 It would make the app much more comfortable to use at night and would also make it feel more consistent with the rest of iOS. This is a feature many users would really appreciate. 🙏 ### 4/5 — The convenience of E BIR KAAFI *2025-03-27* I truly appreciate how quick and efficient this app’s service is. However, since many users rely on it for financial transactions, I hope you’ll continue improving its features and security to ensure everyone’s trust and satisfaction. ### 4/5 — Can’t login in *2025-02-22* I’ve been using this app without issues, but now it suddenly asks for a 6-digit password when my original one is only 4 digits! How am I supposed to log in? Please fix this ASAP ### 4/5 — very good app *2024-07-26* Very good 👍 ### 1/5 — I Can’t Create a Acount in this update *2023-12-14* Why ### 3/5 — Good app but 1 issue *2023-10-04* This is the best wallet app I loved it but recently it’s not allowing me to log in its just showing “this channel is not allowing” !! **Developer response:** Dear customer, we are very sorry the inconvenience that you have faced. Any support and inquiry you have, please call our Customer Call center 6836. Thank you for using EBIRR services. ### 1/5 — Cabasho *2023-08-19, version 2.6.1* Mararka qaar waxaa dhacda in handwriting error aad sameyso ama password yara khalado isla markaaba wuu iska kaa xidhaya appku wuxuuno soo qoraya channel not allowed xalka kuugu dhawna waa inaad xarunta guud booqato ee bal arintaas xal u keena ### 1/5 — Cabasho *2023-08-02* Mararka qaar waxaa dhacda in handwriting error aad sameyso ama password yara khalado isla markaaba wuu iska kaa xidhaya appku wuxuuno soo qoraya channel not allowed xalka kuugu dhawna waa inaad xarunta guud booqato ee bal arintaas xal u keena ### 3/5 — E *2022-05-09, version 2.1* E birr to banks is not working ### 5/5 — Amaan iyo talo *2022-04-14* Waa adeeg aad ufiican kaaso dad badan anfacay Talo yar aan ku darsado taas oo aha marka aad labo kaar isticmaalayso eed midkii hore kabaxdo ka kale magashan kartid markaa intaa kusoo dara markad mid log out dhahdo si aad ka kale log in udhahdo sida kale adeegu wuu fiicanyahay ee intaa uun ku soo dara app ka ## Most critical reviews (10 lowest-rated) ### 1/5 — Getting worse *2026-02-17* The app needs update ### 1/5 — The app became creepy *2026-01-24* Mybe the app needs to update I face this error Error in processing your request. Request failed: internal server error (500) ### 1/5 — Can’t get activation code *2026-01-06, version 3.0.12* I tried to use the service but couldn’t get activation code it’s so frustrating. ### 1/5 — The app became creepy *2025-12-06* After I face so many times this error Error in processing your request. Request failed: internal server error (500) ### 1/5 — Help *2025-05-13* It saying channel not allowed ### 1/5 — Don’t allow me forget password *2025-02-22* This app needs more appdate it should be like all bank apps the way they work like send money receive money and make like like a bank account. ### 1/5 — It is not working on iPhone *2024-12-30* Please help ### 1/5 — App needs more software development *2024-05-02* App is crashing and don’t allow me to login Or it’s hard to change my password the forgot password option doesn’t work At all. ### 1/5 — Useless no customer support *2024-03-30* I used this app for 2 years I teed was great . After recent update, it stops working, I could not get otp on email or sms. I went to my local branch many times where I open account, they were not able to resolve the issue. I contacted ebir customer service, they were unable to solve the issue. ### 1/5 — iOS *2024-02-19* Doesn’t even work for iPhones ## Most praised reviews (10 highest-rated) ### 5/5 — EBIRR App *2026-07-07* Very useful app with a simple and clear interface it works smoothly and saves me a lot of time great job ### 5/5 — Customer *2025-04-10, version 3.0.1* Ebirr company I loved service good customer care supporting any issues fast ### 5/5 — Best company *2025-04-03* Fast and secure ### 5/5 — Hamzaa *2025-03-28, version 3.0.0* Addis Ababa ### 5/5 — About switch bank *2025-01-27* The app is really, really good. It’s amazing! However, when I need to switch banks, the previous pin is still required. Please fix this issue. ### 5/5 — Ebirr *2024-05-29* The best app ever I see in this country. ### 5/5 — ebirr *2024-01-13, version 2.9.1* very nice app ### 5/5 — Few suggestions *2023-06-11* The app is great, the service almost to the top comparing other Somali State Mobile Banking Services. My only suggestion relates to the use of small fonts in the app. Especialy in the Mini Statement Table, the fonts are too small, while there is wide boundary gap between columns. Also the blue background on the rows and the black color font make the writings unreadable. So thats my feedback. **Developer response:** Dear customer, thank you for the feedback! We'll work on improving font size and readability for a better user experience and Thank you for using EBIRR services. ### 5/5 — Problem *2023-05-08* Channel is not allowed to you? Why I’m facing this error? **Developer response:** Dear customer, we are very sorry the inconvenience that you have faced. Any support and inquiry, please call our Customer Call center 6836. Thank you for using EBIRR services. ### 5/5 — Mr *2023-01-08* App kan hada ka hor wuu ficna Lkn hada nmaxa melay ina shaqeynayo not allowed to you unbukeeyahy --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*