# Ebitcam

> Mobile app for real-time cloud camera surveillance and alerts. (iPhone/iPad app by EBit Information Technology Co.,Ltd.)

- Source: https://appshunter.io/ios/app/ebitcam/id1037729989 (this page in markdown: same URL + `.md`)
- Developer: [EBit Information Technology Co.,Ltd](https://appshunter.io/developer/1037729988)
- Category: Photo & Video, Lifestyle
- Price: Free with in-app purchases
- Rating: 3.30/5 from 32 App Store ratings · 65 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 176 MB
- Languages: American English, Arabic, Czech, Dutch, French (France), German (Germany), Hebrew, Hungarian, Italian, Japanese and 12 more
- Released: 2015-09-16
- Data updated: 2026-08-23
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/ebitcam/id1037729989/reviews.md

## What is Ebitcam?

Ebitcam is a mobile real-time video surveillance software used with cloud camera. Through this client, you can view your home, shops, offices and other places at any time in real-time video and video history, also receive immediate alert to the place of abnormal information alarm, and take safety precautions at the first time.
Main function:
Support mobile real-time video surveillance;
Real Time HD video viewing;
Remote PTZ control, operate on the camera direction rotation through the touch screen;
Support remote intelligent video recording, video real-time notification and playback;
Support real-time intercom, video electronic amplification and other functions;
Real time alarm and information push. When the environment is detected, the client will receive the alert information immediately.

Ebitcam Automatic Subscription Service Description
1. Subscription Cycle
Continuous monthly service, a monthly deduction
Continuous annual service, a yearly deduction
2. Subscription Price
1 cam for 7 days loop record, monthly price is $ 2.99
1 cam for 30 days loop record, monthly price is $ 6.99
2 cams for 7 days loop record, monthly price is $ 4.99
2 cams for 30 days loop record, monthly price is $ 11.99
4 cams for 7 days loop record, monthly price is $ 8.99
4 cams for 30 days loop record, monthly price is $ 20.99
8 cams for 7 days loop record, monthly price is $ 14.99
8 cams for 30 days loop record, monthly price is $ 34.99
3. Payment Method
For accounts that purchase automatic subscriptions, the cost of the next subscription period will be deducted from your iTunes account 24 hours before the expiration. After the deduction is successful, the service time will be extended by one subscription period.
4. Cancel Automatic Subscription
If you need to cancel the automatic subscription, please manually go the phone "Settings" -->Enter "iTunes Store and App Store"-->Click "Apple ID"-->Select "View Apple ID"-->Enter "Account Settings" -->Click "Subscribe", and then select Ebitcam subscription service to cancel the automatic subscription. If you do not close the subscription 24 hours before the end of the subscription period, you will be deemed to agree to continue to authorize, and the subscription will be automatically renewed.

Cloud storage automatic subscription service agreement:
http://ebitcam.com/eula/ebitcam/index.html

privacy policy：
http://www.ebitcam.com/disclaim/ebitcam/appyszcen.html

## Key features

- Real-time video surveillance
- HD video viewing
- Remote PTZ control
- Intelligent video recording
- Real-time notification and playback
- Real-time intercom
- Alarm and information push

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| 1cam 30days loop record Monthy | $5.99 | per month |
| 4cams 30day loop record Monthy | $18.99 | per month |
| 2cams 30day loop record Monthy | $10.49 | per month |
| 1cam 7 days loop record Monthy | $2.99 | per month |
| 2cam 7 days loop record Monthy | $4.99 | per month |
| 4cam 7 days loop record Monthy | $8.99 | per month |
| 8cam 7 days loop record Monthy | $14.99 | per month |

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| 7-day cycle 1 year service | $29.99 | one-time |
| 7-day cycle 1 month service | $2.99 | one-time |
| 30-day cycle 1 month service | $6.99 | one-time |
| 30-day cycle 1 year service | $69.99 | one-time |


## What do users think of Ebitcam?

Overall sentiment: negative

**Pros**

- 👍 Works with older iPhones
- 👍 Good for basic use
- 👍 Clear images and photos
- 👍 Connects to WiFi easily
- 👍 Works with personal hotspot

**Cons**

- 🐛 Crashes frequently
- 🐛 App stops working
- 🐛 Disconnects often
- 🐛 Not working with latest iOS
- 🐛 Cannot add camera
- 🐛 Network errors
- 🐛 Black screen issues
- 🐛 Unreliable connection
- 🐛 Laggy and slow
- 🐛 Poor customer service
- 🐛 Ads on paid product
- 🐛 Dark mode flickering
- 🐛 Pixelated video
- 🐛 Motion detector issues
- 🐛 Sound not downloading
- 🐛 Footage not secure
- 🐛 Server issues
- 🐛 Offline issues
- 🐛 iOS update breaks app
- 🐛 Useless app
- 🐛 Account not found
- 🐛 Password reset fails
- 🐛 Cloud storage fails
- 🐛 Lost footage
- 🐛 Network doesn't exist
- 🐛 Replaced router no fix
- 🐛 Cannot add camera again
- 🐛 Does not connect to network
- 🐛 Server down?
- 🐛 Last update broke app
- 🐛 Cannot see own footage
- 🐛 Not compatible with iPhone 11
- 🐛 Takes forever to load video
- 🐛 UI not fitting screen
- 🐛 Version 8.1.1 worst
- 🐛 Latest update broke app
- 🐛 Unusable app
- 🐛 No longer have use for app
- 🐛 Nothing works without cloud
- 🐛 Cannot connect to WiFi
- 🐛 Garbage product
- 🐛 Stopped showing history
- 🐛 No history recorded
- 🐛 WONT SEND NOTIFICATIONS
- 🐛 Freezing live video stream
- 🐛 Poorly translated instructions
- 🐛 Rubbish app
- 🐛 Screen does not rotate
- 🐛 Annoying half screen advert
- 🐛 Cameras slow
- 🐛 Not fit for purpose
- 🐛 Aggravating setup
- 🐛 Only works with Ethernet
- 🐛 Bad release
- 🐛 Landscape mode issues
- 🐛 Upside down view
- 🐛 Notifications not working
- 🐛 Crashes on install
- 🐛 Needs a lot of work
- 🐛 Camera did not alert
- 🐛 Alerts on wind
- 🐛 Night vision issues
- 🐛 Not UK friendly
- 🐛 Dreadful app
- 🐛 Stopped sending notifications
- 🐛 Crashes when opening camera
- 🐛 Application crashes
- 🐛 Unable to use mic properly
- 🐛 Home swipe function issue
- 🐛 Very basic app
- 🐛 Small video with black
- 🐛 Video doesn't fill screen
- 🐛 Can't connect to phone WiFi
- 🐛 Latest version freezes
- 🐛 Requires force quit
- 🐛 Crashes constantly
- 🐛 Difficult to reset
- 🐛 Defeats purpose
- 🐛 Crashes on login
- 🐛 Stopped working on iOS 12
- 🐛 App doesn't load remotely
- 🐛 Website doesn't load
- 🐛 Useless when out of WiFi
- 🐛 Hard to navigate
- 🐛 No longer takes photos
- 🐛 Records in segments
- 🐛 Hard to get info
- 🐛 Reload app for snapshots
- 🐛 Issue connecting on iPhone X
- 🐛 App is frustrating
- 🐛 Not recording as set
- 🐛 Putting back old recordings
- 🐛 Unreliable app
- 🐛 Recent updates made trash

**Commonly reported bugs**

- App crashes on launch
- App crashes during use
- App disconnects frequently
- App not compatible with latest iOS versions
- Cannot add new cameras
- Network connection errors
- Black screen or blank screen displayed
- Unreliable connection to camera
- App is slow and laggy
- Cloud storage download failures
- Footage is lost or inaccessible
- App shows incorrect or other users' footage
- Motion detection alerts are inconsistent
- Video stream freezes
- Notifications are not sent
- App does not load remotely
- Website is inaccessible
- App requires frequent reinstallation
- App has display issues on specific devices (e.g., iPhone 11)
- Audio playback issues
- Night vision mode malfunctions
- App freezes and requires force quit
- Login failures
- Account not found errors
- Password reset not working
- App requires Ethernet connection
- Landscape mode display is broken
- App stores old recordings
- App does not record as set

**Most requested features**

- Fix iOS compatibility issues
- Improve app stability
- Enable sound download
- Remove ads from paid product
- Improve dark mode functionality
- Increase video resolution
- Fix motion detection issues
- Secure user footage
- Improve server stability
- Allow viewing live camera on app open
- Fix landscape mode display
- Improve notification reliability
- Fix microphone button placement
- Allow video to fill phone screen
- Improve app features
- Add snapshot functionality
- Improve remote access
- Update app for UK customers

## Recent user reviews (10 of 65)

All indexed reviews: https://appshunter.io/ios/app/ebitcam/id1037729989/reviews.md

### 1/5 — Does not work with iOS 18 or above

*2025-03-02, version 11.11.1*

Beware … app works well with earlier iPhones and iPads but not with iPhone 16 nor latest iPad Pro M4 with iOS 18 or above

### 1/5 — Doesn’t work at all

*2025-02-25, version 11.11.1*

Waste of money, I could not add the camera on the app.

### 1/5 — App crashing

*2024-12-07, version 11.11.1*

Using the app to view cam on Thursday evening and it crashed, now won’t open just crashes

### 1/5 — Tossed  Camera in garbage

*2024-09-09, version 11.6.1*

Stopped working and after hours of trying i gave up and threw it all in the garbage.

### 1/5 — This app stopped working several times

*2024-07-25, version 11.1.1*

I have had an Ebit Trailcam for a year.
It’s buggy as much as their app.
It often has disconnected from the app so I have to reinstall it.
I am reading how others giving low ratings of the app about how hard it is to get it to work and see no responses from the company.
If “Made in China” means only poor quality products and services, how is that country going to survive economically? 
They need to build better products and service.

### 3/5 — Sound doesn’t download on videos

*2023-05-15, version 10.4.2*

I’ve toggled many things and I can’t get the sound to download with the video.

### 1/5 — No

*2023-04-04, version 10.3.3*

Why is there ads on a product I’ve already paid for? I shouldn’t have to see an ad everytime I want to view my camera. That’s ridiculous.

### 4/5 — It’s a bit quirky at times, but hey so am I!😛

*2023-03-30, version 10.3.3*

I bought one of these cameras years ago, & have used it only a little here & there until the past few months or so where I set it up in my living room & while yes it did take a bit to figure out how to connect it, for the most part both the app and camera have been working great for me & I just use my own sd card for recording & watnot, also have not found there to be much if any lag on the notifications at all, which I like to turn on at night &/or when I go into my room and watch movies bc old buildings can make it feel like someone is in ur place when in fact it’s down the hall or just the pipes making noises so I really appreciate being able to check the feed anytime as it helps me feel more safe & secure which is really all I need in a “security” camera right? Haha 

One thing I don’t like though is that the camera doesn’t seem to want to function properly in dark mode like at night with all the lights off so it just ends up repeatedly flickering & extremely pixelated, which then sets off the motion detector like crazy, so now I usually just leave my living room lamp on through the nite and it works totally fine on either mode that way, so I’d still say it was definitely worth the little I paid for it years ago! 😊 

Next time I decide to buy another camera tho I’m for sure getting at least 1080p bc 720 just doesn’t allow you to close in too much to see details like I’d prefer.

### 2/5 — App needs updating……Constantly disconnects

*2023-01-09, version 9.7.1*

Bought in July worked great but last few weeks been having constant issues from constant disconnecting to my cam and memory showing images that are not mine !!! So if I can see someone else’s camera footage how am I supposed to feel safe knowing my footage is not secure . Again cam worked great up to these points but your servers are obviously struggling so please fix

### 2/5 — It can be a struggle.

*2022-12-13, version 9.7.1*

I have to close out every time I go to another app on my phone. If I don’t and I try to go back to it, it gives me a black screen or says network error. It didn’t use to do this but now it has for the past month.

## Frequently asked questions about Ebitcam

### What does Ebitcam do?

Ebitcam is a mobile application designed for real-time video surveillance using cloud cameras. It allows users to view live video feeds from their homes, shops, or offices, access video history, and receive immediate alerts for any abnormal activity.

### What are the main features of Ebitcam?

Key features include mobile real-time video surveillance, real-time HD video viewing, remote PTZ (Pan-Tilt-Zoom) control via the touchscreen, remote intelligent video recording with real-time notification and playback, real-time intercom functionality, video electronic amplification, and instant alarm notifications.

### How does Ebitcam's subscription service work?

Ebitcam offers automatic subscription services for cloud storage with different recording durations (7 or 30 days) and camera counts. Subscriptions are charged monthly or annually and automatically renew unless manually canceled through your device's iTunes settings 24 hours before the current subscription period ends.

### What devices is Ebitcam compatible with?

The application is designed for mobile use, implying compatibility with smartphones and tablets. Specific operating system requirements (e.g., iOS or Android versions) are not detailed in the provided description but are typically found on the app store listing.

### What are common use cases for Ebitcam?

Common use cases include monitoring the safety of your home while you are away, keeping an eye on your business premises during off-hours, checking on pets, or ensuring the security of an office environment. The real-time alerts and video history provide peace of mind and a record of events.

## Version history (last 5 releases)

### 13.7.2 — 2026-08-07

Fixed known issues

### 13.7.1 — 2026-07-22

fix some bugs

### 13.4.2 — 2026-07-07

Fixed known issues

### 13.4.1 — 2026-06-22

Compatible with iOS 26

### 11.11.1 — 2024-12-06

fixed some bugs

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*