# eCabs: Request a Ride — Ride Local

> Malta's leading ride-hailing platform for on-demand and scheduled local transport. (iPhone/iPad app by eCabs.)

- Source: https://appshunter.io/ios/app/ecabs-request-a-ride/id777550235 (this page in markdown: same URL + `.md`)
- Developer: [eCabs](https://appshunter.io/developer/1420136983)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 4.90/5 from 1,008 App Store ratings · 200 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 185 MB
- Languages: American English, Bulgarian, French (France), German (Germany), Greek, Hungarian, Italian, Polish, European Portuguese, Romanian and 2 more
- Released: 2013-12-28
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ecabs-request-a-ride/id777550235/reviews.md

## What is eCabs?

eCabs is Malta’s leading ride-hailing platform with thousands of cabs across Malta and Gozo, ready to service both on-demand and scheduled rides 24 hours a day, 7 days a week. Just book your ride and get picked up in minutes!

Why eCabs?

● The most affordable rides.
● Get picked up in minutes.
● 24/7 customer care contact centre, instantly contactable through the app.
● Know the price and pick-up time of your ride before you order.
● Clean cabs with professional and friendly drivers.
● The only app with Rewards and benefits
● On demand rides or scheduled for peace of mind.
● Multiple cab types offering the most comprehensive choice.and Gozo. Benefit from regular promotions open to all Circle members. Monitor your points and position within the App through the Circle dashboard. Your points start counting from your very first ride!
● Lost and found service.
● Pay by credit card in App, cash or on account.
● Track your cab in real time, with status notifications.
● Call your driver at any time.
● Efficient airport transfers for travel comfort.

eCabs mission is driven by our supportive brand values and set in motion by the passion we have for our industry and our clients. We are here to bring fast, reliable and affordable transport through the streets of Malta and beyond.

Book your rides with a few taps on eCabs App:

1. Easily set your destination

2. Choose your preferred eCabs type

3. Request the ride

4. Follow your driver’s live location

5. Enjoy travelling to your destination in comfort

6. Leave a positive rating and pay!

Questions? Get in touch via crm@ecabs.com.mt or visit https://www.ecabs.com.mt

Want to drive for eCabs? Check us out on https://ecabs.com.mt/partners

Follow us on social media for updates, discounts and offers:

Facebook — https://www.facebook.com/eCabsmalta
Instagram — https://www.instagram.com/eCabsmalta
Tiktok - https://www.tiktok.com/@ecabsmalta

## Key features

- On-demand and scheduled rides
- 24/7 customer care
- Real-time cab tracking
- Price and pickup time before ordering
- Rewards program (eCabs Circle)
- Multiple cab types
- Airport transfers

## What do users think of eCabs?

Overall sentiment: neutral

**Pros**

- 🚀 Early pickup and hassle-free service
- 👍 Polite and professional drivers
- 👍 Reliable and efficient transportation
- 👍 Clean and comfortable cars
- 👍 Reasonable and competitive prices

**Cons**

- 🐛 Issues with payment processing
- 🐛 Unreliable pickup times and delays
- 🐛 Lack of customer support and communication
- 🐛 Inconsistent service quality

**Commonly reported bugs**

- Registration process issues with SMS verification
- Inaccurate driver location and ETA information
- Inability to cancel rides without fees

**Most requested features**

- Add tip feature in the app
- Improve app functionality to allow trip editing
- Provide designated pickup points for major locations

## Recent user reviews (10 of 200)

All indexed reviews: https://appshunter.io/ios/app/ecabs-request-a-ride/id777550235/reviews.md

### 2/5 — Migliorabile

*2026-08-20, version 5.20.0*

Il sistema professionale del pagamento non funziona bene. Se uno prova Apple Pay e poi fallisce, non c’è più modo di selezionare un altro pagamento l’applicazione rimane bloccata

### 5/5 — Highly Reccomanded. The best in Malta

*2026-07-14, version 5.18.1*

Everything was ok. After bad experience with Bolt, The eCabs service was very good.

### 1/5 — Nie można polegać na sugerowanych czasach przyjazdu

*2026-06-05, version 5.17.1*

Zamówiłem taksówkę która według aplikacji miała przyjechać po mnie za 4 minuty, po 15 sekundach kierowca przyjął zlecenie a czas przyjazdu miał wynosić 26 minut. Kierowca był połowę wyspy ode mnie… z racji że spieszyłem się na prom to musiałem zrezygnować z przejazdu i wziąć ubera, który faktycznie przyjechał w 5/6 minut tak jak pisało w apce ubera. Straciłem w tej aplikacji tylko pieniądze, nie można polegać na orientacyjnych czasach oczekiwania, aplikacja może być przydatna jedynie w przypadku gdy komuś się nie spieszy, ja niestety tylko straciłem pieniądze, bo za taksówkę zapłaciłem 8 euro w eCabs, po czym musiałem i tak przejazd anulować, żeby jeszcze raz zapłacić w uberze…

### 1/5 — can’t register with US number

*2026-04-19, version 5.15.1*

Intended to use it while traveling to Malta, but could not registered with US number-SMS messages never arrived..🙁

### 1/5 — Worst app ever!

*2026-01-16, version 5.13.2*

You lose just time and money.

### 5/5 — First class service

*2026-01-08, version 5.13.2*

I used the eCabs app to book a ride as needed to get to the airport for a relatively early flight. The driver arrived a few minutes early and was super professional. 
Great service, I wouldn’t hesitate to recommend.

### 1/5 — Poor Service

*2025-12-31, version 5.13.2*

I had a very frustrating experience with this taxi service.
The app showed an ETA of 10 minutes, but the driver did not move at all for a long time. Despite this, the ETA kept showing "10 minutes" the entire time.
After many minutes of waiting with no progress and no response, I cancelled the ride. I was then charged a cancellation fee. Customer support only replied with a standard template and refused to refund the fee.
If drivers can simply stay put until customers cancel and then trigger a fee, this is misleading and unacceptable. I have lost trust in this service and will not use it again.

### 1/5 — TERRIBLE EXPERIENCE

*2025-12-03, version 5.13.1*

If you have any problems with the driver, no one will help you. They will tell you that the drivers are independent contractors. Don’t use

### 5/5 — Very good!

*2025-10-04, version 5.12.2*

Both Silvan and Andre’ were very polite and quick. Thanks a lot!

### 5/5 — Silvio

*2025-08-24, version 5.12.1*

Silvio autista TOP

## Frequently asked questions about eCabs

### What is eCabs?

eCabs is Malta's leading ride-hailing platform that provides on-demand and scheduled taxi services across Malta and Gozo. It operates 24 hours a day, 7 days a week, offering a convenient way to book and track rides.

### What are the key features of eCabs?

Key features include the ability to book rides in minutes, 24/7 customer care, knowing the price and pickup time before ordering, real-time cab tracking, multiple cab types, and an exclusive rewards program called eCabs Circle.

### How much does it cost to use eCabs?

The app itself is free to download and use. You pay for the rides you take, and the app provides the price and pickup time before you confirm your booking. Payment can be made by credit card in the app, cash, or on account.

### Is eCabs available in Malta and Gozo?

Yes, eCabs is Malta's leading ride-hailing platform with thousands of cabs available across both Malta and Gozo. It is designed to service rides in both locations.

### How do I book a ride with eCabs?

Booking a ride is simple. Open the app, set your destination, choose your preferred eCabs type, request the ride, and then follow your driver's live location. You can leave a rating and pay after your journey.

## Version history (last 5 releases)

### 5.20.0 — 2026-08-19

We update the eCabs app regularly to make it faster, more reliable, and give you a better experience. Every update of the eCabs app includes improvements in performance and bug fixes. Thank you for the amazing ratings. Love the app? Rate us now. We love reading your constructive feedback.

### 5.19.0 — 2026-08-03

We update the eCabs app regularly to make it faster, more reliable, and give you a better experience. Every update of the eCabs app includes improvements in performance and bug fixes. Thank you for the amazing ratings. Love the app? Rate us now. We love reading your constructive feedback.

### 5.18.1 — 2026-07-09

We update the eCabs app regularly to make it faster, more reliable, and give you a better experience. Every update of the eCabs app includes improvements in performance and bug fixes. Thank you for the amazing ratings. Love the app? Rate us now. We love reading your constructive feedback.

### 5.18.0 — 2026-07-02

We update the eCabs app regularly to make it faster, more reliable, and give you a better experience. Every update of the eCabs app includes improvements in performance and bug fixes. Thank you for the amazing ratings. Love the app? Rate us now. We love reading your constructive feedback.

### 5.17.1 — 2026-06-01

We update the eCabs app regularly to make it faster, more reliable, and give you a better experience. Every update of the eCabs app includes improvements in performance and bug fixes. Thank you for the amazing ratings. Love the app? Rate us now. We love reading your constructive feedback.

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## More apps by eCabs

- [Driver eCabs](https://appshunter.io/ios/app/driver-ecabs/id1449955907)
- [FastDrop Driver](https://appshunter.io/ios/app/fastdrop-driver/id1560619642)

All apps by eCabs: https://appshunter.io/developer/1420136983

## Related topics

[ecabs](https://appshunter.io/ios/topics/ecabs) · [ecabs malta](https://appshunter.io/ios/topics/ecabs-malta) · [ecab mobile](https://appshunter.io/ios/topics/ecab-mobile) · [malta taxi app](https://appshunter.io/ios/topics/malta-taxi-app) · [malta public transport](https://appshunter.io/ios/topics/malta-public-transport) · [malta taxi](https://appshunter.io/ios/topics/malta-taxi) · [malta](https://appshunter.io/ios/topics/malta) · [malta taxi driver](https://appshunter.io/ios/topics/malta-taxi-driver)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*