# ECCO: Shoes & Accessories — user reviews

> 13 indexed App Store user reviews of ECCO by ECCO Sko, rated 4.80/5 from 864 ratings.

- Source: https://appshunter.io/ios/app/ecco-shoes-and-accessories/id6477891321/reviews
- App overview in markdown: https://appshunter.io/ios/app/ecco-shoes-and-accessories/id6477891321.md
- Rating breakdown: 5★ 769 · 4★ 69 · 3★ 12 · 2★ 3 · 1★ 11

## What do users think of ECCO?

Overall sentiment: mixed

**Pros**

- 😊 Comfortable shoes
- 👍 Easy to use app
- 🚀 Quick delivery

**Cons**

- 🐛 Buggy app
- 🤔 Disconnected from online account
- 🤷‍♀️ Confusing sizing information

**Commonly reported bugs**

- Promo codes not working
- App crashing during checkout

**Most requested features**

- Quick search bar for shoes
- Syncing between app and website

## Most critical reviews (10 lowest-rated)

### 1/5 — TERRIBLE customer service for Returns

*2025-01-30*

They simply DON’T listen — they DON’T have a phone for you to explain your situation. 

Thousands of bots to make you feel stupid for doing business with Ecco. Totally impersonal customer service policy. 

I shot 4 simple emails explaining what happened — Basically I paid extra money cause I didn’t notice that there was a policy of discounting from the credit we had — they kept repeating it wasn’t their fault and they won’t fix anything.

I simply HATE it and I DO NOT recommend to anyone.

### 1/5 — Why

*2024-05-14*

Why are all the shoe sizes listed in American sizes? I have never bought a pair of ECCO’s in an American size so WTH! I have the app but will not use it until someone answers this question for me.

### 1/5 — Not connected with my purchases

*2024-04-20*

The app is a totally different account than the online one so I can see all my previous purchases. How do I merge them?

### 1/5 — Pain

*2024-04-19*

Total glitchy app could not get the promo code after I downloaded the app.  Got bent and didn’t even end up buying the shoes I wanted.  Their promos never work.

### 1/5 — Terrible

*2024-04-16*

Totally buggy app. Couldn’t use promo code after app suddenly reloaded mid-order.

### 2/5 — Great to see shoes but…

*2025-02-05*

Whilst looking for shoes, that feature worked but completing an order was near impossible, so had to use the website instead…also edits added to the website version were not synching to the app…

### 4/5 — Ok but

*2024-05-26*

The App is ok but could do with quick search bar items rather than scrolling down each item. For instance, make one selection of the same shoe and color in one place rather than scrolling through the catalogue to find a different color of the same shoe size you want. Got 15 percent on my first App purchases so I’m good.

### 5/5 — Self employed

*2025-09-28*

Most comfortable shoes I ever owned 😊

### 5/5 — No store close

*2025-06-20*

My Doctor told me to where these shoes and they work just wish we had a store in Virginia Beach

### 5/5 — Fire

*2025-06-20*

Best app to get accessories

## Most praised reviews (3 highest-rated)

### 5/5 — 这个app第一次使用

*2024-12-16*

很好用！使用简单方便快捷快速解决问题！

### 5/5 — Love the shoes AND the App

*2024-11-30*

Easy to navigate and find the styles I want in my size. And the shoes come quickly, too.

### 5/5 — Ecco Golf Shoes

*2024-04-19*

Ecco now has an easy to use and convenient app to order the best golf shoes in the world.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*