# Echelon Fit — user reviews > 358 indexed App Store user reviews of Echelon Fit by Viatek Consumer Products Group, Inc., rated 4.40/5 from 8,241 ratings. - Source: https://appshunter.io/ios/app/echelon-fit/id1262424186/reviews - App overview in markdown: https://appshunter.io/ios/app/echelon-fit/id1262424186.md - Rating breakdown: 5★ 6,409 · 4★ 615 · 3★ 222 · 2★ 202 · 1★ 793 ## What do users think of Echelon Fit? Overall sentiment: neutral **Pros** - 👍 Great instructors and community - 🚀 Convenient home workouts - 💪 Effective for fitness goals - 🔥 Motivating and engaging classes **Cons** - 🐛 Frequent app crashes and bugs - 🔍 Lack of class filtering and search options - 🤖 Poor app user experience and design - 🔌 Connectivity issues with devices - 💰 Expensive subscription costs **Commonly reported bugs** - App crashes during workouts - Resistance levels not syncing properly - Workout data not saving or syncing - Connectivity issues between bike and app **Most requested features** - Better integration with Apple Watch and fitness trackers - More class filtering and customization options - Improved data tracking and progress monitoring - Ability to mute instructor audio and play own music ## Newest reviews (13 of 358) ### 1/5 — Doesn’t work *2026-05-16, version 2.12.2* The app doesn’t work there is not even an option to create an account. ### 1/5 — Greed *2026-05-14, version 2.12.2* No more scenic all under 20min send me , lost business canceling order for 200 of your bikes ### 1/5 — Buyer Beware *2026-05-14, version 2.12.2* Ads, artificially limited capability ### 1/5 — Garbage *2026-05-07, version 2.12.2* Greedy crooks kys ### 1/5 — No music on workouts and unreliable. *2026-05-07, version 2.12.2* No music on workouts (not the first time, apparently), freestyles don't save, and the latest update took away good classes and offer none longer than 20 min. Saving workouts hasn't functioned in the past year (meh). Doesn't integrate with Wahoo app. Not going to subscribe to use vibe-coded nonsense. ### 1/5 — Scam *2026-05-06, version 2.12.2* No scenic ### 1/5 — Doesn’t even let you sign up to try it. *2026-05-05, version 2.12.2* Bought an echelon cycle and the only way the screen turns on is with the app which isn’t free. lol. Nah I’m good thanks. ### 1/5 — The monitor does not work *2026-05-04, version 2.12.2* Monitor stopped loading software ### 1/5 — Only works if you pay *2026-05-01, version 2.12.2* I would like the option to just ride my bike in what you had as freestyle ride without the need to pay for a subscription ### 1/5 — No Scenic Free Routes *2026-05-01, version 2.12.2* Why did you remove the free scenic routes? That’s all I used and now they’re gone. ### 3/5 — Too expensive *2026-04-25, version 2.12.2* I just wish there was a tiered level of use/payment. Like if I’m only doing 2 spin bike classes a week it makes no sense for me to pay up to $53/month, $600/yr. It’s like paying for a monthly transit pass when you only use it a couple times a week. I don’t need the live class. All I want are the classes that have been recorded. I would even do the same class over and over if it was a good class. If it was cheaper I’d be all in. And Michael Browne is FANTASTIC! His delivery and encouragement to those in the live classes is great. And his seamless transitioning while talking is perfect. He’s the best you got. All your instructors need to learn from him. Alas, I can’t justify the payment. I wish that I could. ### 1/5 — Bring back scenic ride or free ride *2026-04-21, version 2.12.2* I just want to cycling and the only reason i need to use your app is that i cannot control resistance otherwise and now you are removing those options too. I already paid 1000 bucks for the device, so stop forcing your stupid class to everyone ### 2/5 — Pretty basic and lacks some key features *2026-04-01, version 2.12.2* The app itself is pretty simple. The UI isn’t bad, though it could do with some better segmentation to cut clutter. The big failure here is on integration with other products, like Strava and Apple Health. The app doesn’t share average power, calories burned, or heart rate data when a monitor has been used. Those are key stats to record to other apps and make this app a real failure for people who like to track progress. ## Most critical reviews (10 lowest-rated) ### 1/5 — Resistance control *2026-09-11, version 2.12.7* Resistance control has gone rogue. Jumps from 1 to 32 and back again, continuously. Started after the recent update. Bike is no longer usable. ### 1/5 — wont let me login *2026-08-27, version 2.12.6* can log in on their website but not their app, 1 star ### 1/5 — Terrible Update — You Ruined the App *2026-08-09, version 2.12.5* Absolutely terrible. No more free bike rides, no more scenic videos. Basically, you took away everything that made this app worth using. What a ridiculous downgrade. I’m not paying just to get features that used to be free. Extremely disappointed and deleting the app. ### 1/5 — login fail *2026-08-03, version 2.12.5* forced me to create account on web, then drove me to shop account creation. then can’t use shop account to login on mobile app, reset password doesn’t work logging in on mobile app, help desk link goes to non-existent website rofl clown operation ### 1/5 — Spin with music *2026-07-18, version 2.12.4* Very disappointed in the music being taken away from all spin classes with only a few on demand having music. This is not the same app that I started with. Such a shame! ### 1/5 — Always crashes when favoriting a workout *2026-07-14, version 2.12.3* I don’t know what happened, but now whenever I favorite a workout, the app crashes. My favorites on the app are also not the same ones as my favorites on the bike’s screen. They aren’t syncing. I tried un and reinstalling, but that didn’t fix anything. ### 1/5 — Never connects properly *2026-06-16, version 2.12.2* Have to plug in 4 + times to get app up and sometime it never connects & have to connect to my cell phone to operate. ### 1/5 — Garbage app!! *2026-06-04, version 2.12.2* This app is COMPLETELY USELESS!! I don’t see why if I want to just do freestyle rides that I have to sign up for a subscription!! GARBAGE!!! ### 1/5 — Not worth monthly subscription *2026-05-25, version 2.12.2* The treadmill was not cheap let alone to have to pay a monthly subscription for it to sync to my phone or Apple Watch what a bunch of bs and your data is collected for their own purposes no thanks. ### 1/5 — No data *2026-05-20, version 2.12.2* The cycling data almost never shows up. The app is very wonky. Won’t connect with an Apple Watch. No way to connect with the bike Bluetooth unless you start a spin class. Rarely gives you the option to connect the bike when you select freestyle ride. This is after I’ve tried every single fix I could find. We have a sport connect and use an iPad. ## Most praised reviews (10 highest-rated) ### 5/5 — Cycling *2026-08-09, version 2.12.5* Good job ### 5/5 — Great workout *2026-07-20, version 2.12.4* Susanne was very nice ### 5/5 — First day back from open hip surgery, 84 days. *2026-07-10, version 2.12.3* Love this ride on my Echelon indoor trainer. Another two months until my hip has strong enough to take a fall outdoors so I’ll just fall in love with my indoor trainer all over again. ### 5/5 — Cycle bike *2026-06-16, version 2.12.2* Highly recommend ### 5/5 — Great instructors! *2026-04-17, version 2.12.2* Echelon has it all! Cardio, strength, mobility, barre. I can take a fit pass class wherever I am & at whatever time works. The instructors are knowledgeable & motivational. ### 5/5 — Canadian music *2026-04-02, version 2.12.2* So I’ve heard the reason the music does not line up with the type of class is due to Canadian music rights…. You gotta fix that. ### 5/5 — Thank you Echelon *2026-03-29, version 2.12.2* I received my first echelon bike 10 months ago for my birthday and it was the tool I needed to CHANGE MY LIFE!! I love the bike so much I got a new one as a Christmas present. The trainers are amazing and there is a wide variety of styles that can fit anyone’s needs. Nicole, Jama and Ryn are my go to’s but I’ve had great workouts with so many others. The app has an endless selection of workouts. Strength, spinning and mobility are my current faves but there’s also great barre, Pilates and yoga workouts. The community is supportive and their support has meant the world to me. THANK YOU ECHELON!! ### 5/5 — First running class *2026-03-24, version 2.12.2* Loved it ### 5/5 — Listen to my own music *2026-02-12, version 2.12.1* The only think I would like to do is be able to listen to my own music while using the app. Otherwise I like a few of the instructors and i can kindof screen for them. They have different personalities so I can cater how I feel with which instructor I take. I prefer classes on demand unless I feel competitive. Then I like the live classes. ### 5/5 — Janet *2026-02-09, version 2.12.1* Such an inspiration to me!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*