# eClinicalTouch 3.9

> Portable EMR access for eClinicalWorks users with upgraded servers. (iPhone/iPad app by eClinicalWorks LLC.)

- Source: https://appshunter.io/ios/app/eclinicaltouch-39/id1565836268 (this page in markdown: same URL + `.md`)
- Developer: [eClinicalWorks LLC](https://appshunter.io/developer/542028798)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 1.90/5 from 78 App Store ratings · 41 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.6 · 231 MB
- Languages: American English
- Released: 2021-05-28
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/eclinicaltouch-39/id1565836268/reviews.md

## What is eClinicalTouch 3.9?

***NOTE:You Must Upgrade your EMR server to V11.52.153+ and above***

eClinicalTouch 3.9 puts eClinicalWorks users, who have upgraded their EMR server to the latest version, on the leading edge of healthcare innovation, combining the convenience, functionality, and portability of an iPad with the industry-leading functionality of eClinicalWorks. Medical professionals enjoy intuitive, cloud-based navigation and complete access to patient records, diagnostic tools, and data analytics. 

With secure data capture and unparalleled functionality, eClinicalTouch is your best choice for portable Electronic Health Records solutions, designed specifically with provider and nurse documentation in mind. And the information you capture automatically generates a claim on the practice management side of the comprehensive eClinicalWorks system. Experience the power, innovation, and convenience of eClinicalWorks – anytime you need it, wherever your busy schedule takes it. 

eClinicalTouch contains the most-used features of the eClinicalWorks EMR, allowing you to: 

* Enter new patient records 

* Create new encounters 

* Conduct telephone encounters 

* Conduct a televisit from your iPad 

* Work the office visit screen 

* View and enter Progress Notes 

* Record vital signs 

* Use the full functions of CPOE 

* Access the ICW panel throughout the app 

* Review labs, imaging, and procedure results 

* Refill prescriptions 

* Document OB flowsheets 

* Enable for voice and eClinicalWorks Scribe 

* Use the built-in iPad camera to assist in documenting Progress Notes 


eClinicalTouch 3.9 will not work for customers who are on older versions of the EMR. Please contact support for more information.

## Key features

- Access patient records
- Create new encounters
- Conduct telehealth visits
- Use CPOE functions
- Review labs and imaging
- Refill prescriptions
- Document OB flowsheets

## Recent user reviews (10 of 41)

All indexed reviews: https://appshunter.io/ios/app/eclinicaltouch-39/id1565836268/reviews.md

### 3/5 — You don’t know how good you got it

*2025-03-22, version 3.9.43*

You say version 3.9 is lousy? Just try version 4. It is HORRIBLE. It is HORRENDOUS. This version is a dream compared to the train wreck that is v4. Trust me, you got it good if your practice uses 3.9. Tell your IT people not to give in to the folly of the upgrade! It is the emperor’s new clothes. It will increase the complexity of documentation beyond belief. Expect to reset your work/life balance expectations if you upgrade.

### 1/5 — Absolute garbage

*2025-02-12, version 3.9.43*

Doubles or triples the number of steps you need to go through to perform the same operations under the old system. Still faster than a sloth.

### 1/5 — Poor imitation of Windows based design

*2024-08-02, version 3.9.39*

The web app is festooned with bugs, but one becomes accustomed.  The IOS version is even more awkward and does not emulate the web version well at all.  If the app is intended to be a user friendly web emulator it is a huge miss.

### 1/5 — Worst emr in the solar system

*2024-07-13, version 3.9.38*

ITS a nightmare

### 1/5 — Upgrades!!1

*2023-10-29, version 3.9.36*

Every time there’s an update, there are more problems.  They can’t seem to get their act together with proper updates.

### 1/5 — Terrible EMR

*2023-08-28, version 3.9.35*

This is by far the worst EMR I’ve ever used using four different ones previously. It is not intuitive, there are way too many clicks involved. The mobile version is terrible would not recommend this to any provider.

### 1/5 — Worse nightmare ever

*2023-08-04, version 3.9.34*

I have been in a healthcare system for 16 years. This is the WORST emr program ever. The developers have no idea about what they created. Not even trying to improve.

### 1/5 — Hiccups at every step!

*2023-08-01, version 3.9.34*

ECW needs to get their act straight soon otherwise they will be left behind in electronic healthcare industry. Every step from logging in to browsing in different windows, site crashing, slow to respond and signing out  just creates a longer wait for the patients and delay in finishing our work.
Very frustrating!

### 1/5 — ECW

*2023-05-19, version 3.9.31*

One word : Garbage 
Too many bugs

### 1/5 — USELESS

*2023-05-18, version 3.9.31*

App is greatly flawed and not functional. Crashes easily ten times a day and they have no solution when you reach out. GET A NEW APP ECW! Or don’t sell it as a helpful tool when all it does is slow down our patient care.

## Frequently asked questions about eClinicalTouch 3.9

### What is eClinicalTouch 3.9?

eClinicalTouch 3.9 is a mobile application designed for medical professionals who use the eClinicalWorks EMR system. It provides convenient, cloud-based access to patient records, diagnostic tools, and data analytics directly from an iPad, enhancing portability and functionality.

### What are the key features of eClinicalTouch 3.9?

Key features include entering new patient records, creating encounters, conducting telephone and televisits, working office visit screens, viewing and entering progress notes, using CPOE, reviewing labs and imaging, refilling prescriptions, and documenting OB flowsheets. It also supports voice input and the iPad camera for documentation.

### Is eClinicalTouch 3.9 free to use?

Based on the provided information, the app is listed as 'free'. However, it requires users to have an upgraded eClinicalWorks EMR server (V11.52.153+) to function. There are no in-app purchases or advertisements mentioned.

### What are the system requirements for eClinicalTouch 3.9?

A critical requirement for eClinicalTouch 3.9 is that users must have their eClinicalWorks EMR server upgraded to version 11.52.153 or above. The app is designed to run on an iPad, leveraging its portability and functionality.

### Who is the target audience for eClinicalTouch 3.9?

This app is specifically designed for medical professionals, including providers and nurses, who are users of the eClinicalWorks EMR system. It is intended for those who have upgraded their EMR server and wish to access patient information and manage clinical workflows from a portable device like an iPad.

## Version history (last 5 releases)

### 3.9.46 — 2025-12-01

bug fix

### 3.9.45 — 2025-04-21

Bug fix

### 3.9.44 — 2025-04-09

Fixed Crash for iOS 18.4

### 3.9.43 — 2025-01-22

Bug fix

### 3.9.42 — 2024-11-12

- Added support for new CDSS Alert(s) that include UDIs of a recalled implant*

*Requires server update

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## More apps by eClinicalWorks LLC

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- [eCW Events](https://appshunter.io/ios/app/ecw-events/id1163369513)

All apps by eClinicalWorks LLC: https://appshunter.io/developer/542028798

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*