# ecMobile — user reviews > 89 indexed App Store user reviews of ecMobile by e-Courier, Inc., rated 2.10/5 from 212 ratings. - Source: https://appshunter.io/ios/app/ecmobile/id601159497/reviews - App overview in markdown: https://appshunter.io/ios/app/ecmobile/id601159497.md - Rating breakdown: 5★ 30 · 4★ 15 · 3★ 18 · 2★ 34 · 1★ 115 ## What do users think of ecMobile? Overall sentiment: negative **Pros** - ✅ Reliable job dispatch and receipt functionality - ✅ Works well for basic delivery tracking needs - ✅ Improved signature box size in recent updates - ✅ Simple and straightforward interface for core tasks **Cons** - 🐛 Frequent crashes and freezing issues - 🐛 Barcode scanner not working on iPhone - 🐛 Fake GPS detection causing repeated reinstalls - 💰 Paid on iOS ($9.99-$10.99) while free on Android - 📱 Poor optimization for iPhone devices - ❌ Missing navigation/map features - ❌ Unable to print documents from app - ❌ Signature capture not working reliably - ❌ Account switching requires app reinstallation - ❌ Font size too small after updates - ❌ Back button placement issues on newer iPhones - ❌ Notifications only work when app is open - ❌ Slow performance overall - ❌ Misleading pricing with hidden subscription charges - ❌ Poor customer support **Commonly reported bugs** - Signature capture requires screen scrolling to function - Scan/camera feature crashes frequently - Fake GPS detection triggers false positives - App crashes on agreement page (iPad) - Login errors and authentication failures - Unable to determine distance for addresses - Barcode scanner non-functional on iPhone - App freezes and force closes unexpectedly - GPS functionality lost in recent updates - POD (Proof of Delivery) access issues - Documents not displaying properly - Address information not visible without clicking - Dark mode display issues - Stops not showing unless held with finger - Cannot close pickup tickets without delivery tickets - Keyboard not appearing for manual entry - Click-to-call feature removed after update - iPhone Maps launch feature removed after update - Small touchable button areas causing accidental selections **Most requested features** - Dark mode for iOS users - Notification badges for new manifests - Document sharing and printing capability - Integrated navigation/maps for route optimization - Easy account switching without reinstallation - Contactless/QR code signature options - Job history/completed jobs tab - Starting mileage entry at manifest opening - Customizable font sizes - iWatch compatibility - Auto-navigation to addresses (like Android version) - Push notifications for new jobs - Ability to disable override button or reduce its workflow impact ## Newest reviews (18 of 89) ### 3/5 — Been using for years. *2026-03-05, version 1.2.139* This app has its ups and downs. Currently, as of today's date, sometimes when you hit sign for people to leave a signature, you have to move the screen up and down so that it will open up. I have an iPhone running 26.3. Hopefully this gets fixed soon ### 3/5 — Lil more tweets *2025-09-16, version 1.2.136* I like the app , but it would definitely great if you could get badges or some kind of alert when a new manifest has been added . ### 3/5 — Please add a share option for the documents. *2025-09-04, version 1.2.136* The app works good now but you still can’t print documents from the app. I can see all the documents perfectly but you have to take a screenshot and editing it to print then. ### 3/5 — Missing features after update *2025-06-02, version 1.2.129* I recently updated the app and two features are now gone. 1. I can no longer click to call. 2. I can no longer launch IPhone maps from within the app. On the other hand, the signature box is now much larger. Thanks for that. I have an iPhone 12 Pro Max , latest software. ### 1/5 — Terrible *2025-05-29, version 1.2.129* Costs $10 in iPhone free for android Doesn’t work half the time Can’t use navigation ### 1/5 — Bad *2025-02-06, version 1.2.128* Don’t use this app bad for work I work with this company and don’t pay me one full month the guy that hire me say the app wasn’t paying they blame the app ### 1/5 — Trash *2024-12-13, version 1.2.126* This app is absolute garbage! If your company makes you use this app please request a change. The one I contract for will not and also doesn't care that there's multiple issues within the app constantly causing delays in work. I don't have the time to go into all of them. But to make matters even worse the company I contract for charges me $5 when I have to call their dispatchers to correct issues with the app!! ### 3/5 — Who put this override button in here *2024-09-26, version 1.2.122* The override button is really not needed. Adds time to every stop. I close out every stop mostly before I get there. Hate it!! ### 2/5 — Dark Mode *2024-09-11, version 1.2.120* Can we get a dark mode for IOS users? ### 1/5 — Account Switching Issues - Requires Reinstallation for Multiple Login *2024-08-21, version 1.2.117* The app works well overall, but I encounter issues when trying to switch between accounts for different companies. After logging out from one company and trying to log in with another username, the app doesn’t allow me to do so. The only solution I’ve found is to delete the app and reinstall it every time I need to switch accounts, which is very inefficient. It would be much more user-friendly if the app allowed for easy switching between multiple accounts without needing to reinstall. ### 1/5 — Freezes a lot *2024-06-14, version 1.2.113* Freezes and force closes. I restart my phone and it still continues to do it. Needs to be updated and fixed. ### 1/5 — Beware *2024-05-25, version 1.2.113* This app shows that you would pay 9.99 for the app when actually you are paying 17.48 for the app because of premium services, which is charged every seven days. Be mindful of what you guys are downloading with your cards. This is very misleading and the developers need to correct this action immediately. You are charging people an extra 7.49 cents. ### 1/5 — Terrible *2024-05-20, version 1.2.112* This app is all around terrible it’s not user friendly at all! As a delivery driver I don’t have the downtime it requires to close a simple ticket out not to mention if you don’t have a pickup for that particular stop you can’t just close the pickup ticket out you have to also manually close out the delivery ticket as well and that’s more downtime to go through 4 steps to do so. As a drive for many years I have had the opportunity to use several different apps and this one by far is the worse one I have ever used I really hope the company I contact with changes one day soon!! This app does Not deserve the 1 star I give it!! If you’re a company looking at this app keep looking because your drivers will hate this one!! ### 1/5 — It’s a nuisance *2024-05-06, version 1.2.108* I just started a job and this $9.99 app I had to pay for😡. Cannot believe the company is having people pay for this! I was told the newer phone (Android & IPhone) cannot scan the barcodes. Since I cannot scan the barcodes, I have to manually copy and paste invoice numbers that are not easy to copy & paste, the keyboard that is suppose to come up…doesn’t. Signatures don’t save, I’ve been taking screenshots for proof of delivery, it’s not updating ugh. Very difficult to use. As a business owner I would not put drivers through this. ### 1/5 — Trash app *2024-02-16, version 1.2.106* I only use it because of my work but the app is trash considering I had to pay to use it but when I do most of my route have unable to determine distance for most of the addresses. I wish my company would use something else either than this. If you’re going make people pay for it at least when I use the distance order option I should be to go to all the addresses with no problem and it should be able to determine distance for all addresses ### 1/5 — Not iPhone friendly! *2023-11-28, version 1.2.103* I had the worst time scanning anything with this app. Android seems to be working just fine. Please please fix this. This will take me all day to do the job and I paid $10 vs free for android users. ### 1/5 — Crap App *2023-06-27, version 1.2.99* Crap app!! Hands down!! Not even a legit link for support. ### 2/5 — Crashing on iPad mini *2023-06-02, version 1.2.99* The app won’t pass the agreement page. When I hit agree, it just closes! PLEASE FIX APP I ERASED AMD REDOWNLOADED MULTIPLE TIMES 🤦🏾‍♂️🤷🏾‍♂️🤷🏾‍♂️🤷🏾‍♂️🤷🏾‍♂️ ## Most critical reviews (10 lowest-rated) ### 1/5 — User integration/experience *2026-06-24, version 1.2.143* Just simply sucks. Trash, basura of an app. How is this app available on The App Store?! ### 1/5 — worst app ever *2026-04-10, version 1.2.141* i have NEVER reviewed an app before but oh my god this is the worst i have ever used. had to download for my job. it takes FOREVER to update when you've scanned all of your packages in, then sometimes takes a long time to process a delivery. overall SUCKS ### 1/5 — Terrible app *2026-01-21, version 1.2.139* $10.99 for this trash is wild. Its hard to believe its existed for 10+ years & its still this bad. Devs are either grossly incompetent or just scammers, no in between. ### 1/5 — Biggest piece of garbage app I’ve ever had to use so many problems. Don’t see how they stay in busin *2026-01-17, version 1.2.138* Companies need to stop wasting their money and get a better app service EC Mobile is the absolute worst ### 1/5 — Fake GPS detected *2026-01-07, version 1.2.138* Every time I log in to the app it constantly says to turn off fake GPS. I have to delete the app and reinstall it every morning to get it to stop making a dinging noise. And start working again ### 1/5 — Crashes Frequently *2025-09-28, version 1.2.136* Whenever I try to use the scan or camera feature it crashes. I’ve uninstalled and reinstalled along with making sure my phone was up to date. Don’t know what else to do. ### 1/5 — It’s trash *2025-09-15, version 1.2.136* Ima need my money back, this app is trash #refund ### 1/5 — No map for delivery. *2025-08-14, version 1.2.136* Why does this have app No map with delivery locations so we can route the most efficient route. That’s the basic of all delivery apps. ### 1/5 — Free on android *2025-08-12, version 1.2.136* That is all. ### 1/5 — Disappointed *2025-06-08, version 1.2.132* I spend $10.00 to get this app since the company I work with use it American Expediting . Let me say that it almost never works I constantly had to reboot the app the get to work properly. Such a disappointment cause there’s many free apps that work better. Has potential to be better if you developers make the necessary changes. ## Most praised reviews (10 highest-rated) ### 5/5 — Just 1 issue *2023-12-14, version 1.2.103* When i press scan it crashes on my i phone. ### 5/5 — Works great *2023-04-18, version 1.2.96* Never had a problem. Works great for my job. Dispatcher never has a problem sending me jobs and I never have a problem receiving jobs 👍🏼 ### 5/5 — Accounts *2022-12-08, version 1.2.89* Is there a way to use 2 separate accounts on this platform? ### 5/5 — App works great.! *2021-03-18* Don’t blame the App because your dispatch can’t get their act together. I have an average of 24 daily stops. Occasionally there is a change up in my route and you’ll get a message thru the App. Tap update and the new route is sorted and updated. ### 4/5 — Talk to me *2025-10-02, version 1.2.136* I like the app , but it would definitely be great if you could get badges or some kind of alert when a new manifest has been added ### 4/5 — Update address navigation for 5 stars *2021-05-15, version 1.2.70* So I pay 10$ for this which whatever I need it for work. In android when you press the address it starts navigating automatically. Please add same function to iPhone app on ecMobile. Will give you 5 stars. Android version is way better and it’s free. Here I pay money and is not the same experience. ### 4/5 — Simple Utility *2021-02-23, version 1.2.66* Not pretty, not a lot of bells and whistles, but does exactly what I need it to do. If you can get over the low-bar user interface and minimal/absent options, I’d say it’s rather solid. ### 4/5 — iWatch compatible *2020-06-18, version 1.2.52* When will this app be available on iWatch latest series? ### 4/5 — Job history *2017-11-28, version 1.1.37* When will we be able to have a tab for the history of jobs done or received!?!?! ### 4/5 — Options *2017-09-15* Works great! Can you guys please make it more customizable? Not everyone likes big font and it would actually look more professional in my opinion. After all I paid $10 for it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*