# ecobee by Generac — Comfort, security, resilience.

> Smart home control for comfort, security, and energy savings. (iPhone/iPad app by ecobee Ltd..)

- Source: https://appshunter.io/ios/app/ecobee-by-generac/id916985674 (this page in markdown: same URL + `.md`)
- Developer: [ecobee Ltd.](https://appshunter.io/developer/339159188)
- Category: Lifestyle, Utilities
- Price: Free with in-app purchases
- Rating: 4.80/5 from 202,169 App Store ratings · 1,185 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 561 MB
- Languages: American English
- Released: 2014-09-30
- Data updated: 2026-09-18
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/ecobee-by-generac/id916985674/reviews.md

## What is ecobee by Generac?

The ecobee by Generac app connects your home’s comfort, security, and energy systems into one intelligent experience. Powerful on their own and brilliant together, ecobee and Generac products learn your home’s patterns, adapt automatically, and help keep you comfortable, protected, and prepared, wherever you are.

Comfort and energy savings
· Control your smart thermostat from anywhere.
· Save energy automatically with devices that adapt to your schedule, occupancy, and comfort preferences.
· Track energy use and savings with easy-to-read reports.
· Get alerts for HVAC maintenance and air filter changes.
· Lower utility bills with solar products that use stored energy when utility prices peak, saving you money automatically.

Home security
· Easily monitor and manage your Smart Doorbell Camera and SmartCamera.
· See what’s happening in and around your home in real time.
· Get real-time alerts for important activity, including people and packages with an ecobee Smart Security plan.

Resilience and backup power
· Manage your PWRcell 1 & 2 home battery systems, PWRmicro inverters and PWRManager load control systems directly in the app.
· Monitor real-time and historical energy production and storage.
· Stay prepared with Outage Guard, which tracks severe weather and automatically charges your battery ahead of potential outages.
· Extend backup power during outages with intelligent coordination between your thermostat and battery system.

Keep everything running smoothly, all in one place. Download the ecobee by Generac app today.

## Key features

- Control SmartThermostat, SmartCamera, and SmartSensor
- Step-by-step installation guides
- Customizable thermostat schedules
- Home automation with Autopilot
- Intelligent alerts for entryways and cabinets
- Energy rebate search

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Smart Security Complete | $9.99 | per month |
| Smart Security Standard | $4.99 | per month |
| Smart Security Complete | $89.99 | per year |
| Smart Security Complete | $89.99 | per year |
| Smart Security Standard | $4.99 | per month |
| Smart Security Complete | $9.99 | per month |
| Smart Security Complete | $9.99 | per month |
| Smart Security Standard | $4.99 | per month |
| Smart Security Standard | $4.99 | per month |
| Smart Security Complete | $9.99 | per month |
| Smart Security Standard | $49.99 | per year |
| Smart Security Standard | $49.99 | per year |
| Smart Security Complete | $89.99 | per year |


## Chart rankings

- #75 in Top Free · Lifestyle (US App Store)
- #86 in Top Grossing · Lifestyle (US App Store)

## What do users think of ecobee by Generac?

Overall sentiment: neutral

**Pros**

- 🚀 Convenient remote control
- 🔒 Secure connectivity
- 👍 Intuitive interface
- 👍 Helpful scheduling features
- 👍 Reliable hardware

**Cons**

- 🐛 Buggy app updates
- 🕰️ Slow app response times
- 🔀 Confusing UI changes
- 🔋 Frequent disconnections
- 🤖 Unreliable voice assistant integration

**Commonly reported bugs**

- Temperature settings not saving
- Sensor detection issues
- Frequent app crashes
- Broken widget functionality
- Account management problems

**Most requested features**

- Multi-zone management options
- Customizable smart actions
- Flexible scheduling intervals
- Improved energy monitoring
- Seamless HomeKit integration

## Recent user reviews (10 of 1,185)

All indexed reviews: https://appshunter.io/ios/app/ecobee-by-generac/id916985674/reviews.md

### 1/5 — Would be zero star. Get Nest

*2026-09-15, version 26.16.0*

The app and thermostat are pretty easy to operate. However I have Hold Duration set to “Until You Change It” and it still changes on its own. This is beyond aggravating. I want it to let me control it 100%. It seems to be trying to guess my schedule. I like to turn down the temp about an hour before I go to bed and raise it a few degrees once I wake up. My schedules are not always the same so often times I wake up early on my days off because the house it too warm.

Also, I have 2 additional temperature sensors in the house. I wish it had an option to set thermostat to operate off of one of the additional sensors at the push of a button instead of only on schedules.

I have had this for over a year now. I have all automation settings and smart optimizations turned off and the thermostat will still change the temperature on its own. I hate sitting in my living room perfectly comfortable and a few hours later wondering why I’m suddenly freezing. I look at my thermostat and it has set its self 3 degrees cooler. I’m soooo annoyed and may either switch to Nest or just a dumb thermostat.

Spoke with Ecobee support and they said my issue is tied to the sleep schedule (that I have disabled) changing the temperature. Schedules don’t work in my house as I have people that don’t go to bed until others are about to wake up for the day. They said you can not delete schedules and go full manual control.

A year later and I still hate this product. It still changes settings on its own. I went all summer with it working fine. It got unusually cold outside this week, and I had to turn the furnace on. I set it to 72 and woke up on the morning to it being set to 67. I DO NOT WANT IT TO CHANGE IT’S SELF. This is the single most frustrating piece of technology that I own!

Update: Two years later, had it working decent for a while. Has randomly started to change my set cooling temp in my house from 70 to 77 in the middle of the night. I love waking up sweaty. I haven’t changed anything. Support blames Apple Homekit. My phone is the only Apple product controlling it, and I only use the app. Not sure how Homekit is calling for temp changes while I’m sleeping and automation is as off as it can be. I still wish automation could be fully disabled. Time to abandon this company completely. I am glad I have stopped so many customers of mine from purchasing Ecobee.

### 4/5 — It will be nice once I learn it.

*2026-09-15, version 26.16.0*

I’m still learning to adjust my temperature.

### 3/5 — Scheduling

*2026-09-14, version 26.16.0*

Who designed the scheduling? Its absolutely amazing in getting users to spend a wholesome amount of time and still not end up with the desired schedule. 
Simple recommendation: Remove all the rules you got around scheduling, let users decide/create their own schedule, only disallow overlap, or gaps, do not EVER AUTOCORRECT coz your current logic in simple words Blows big time.

### 4/5 — Decent but could be so much better

*2026-09-13, version 26.16.0*

The app is pretty easy to use and the hours running and equipment trending is great! However many people want more info like if stage 2 heating is on or aux heating, without having to click through so many options. 
I also would request custom HOLD times that should be very simple to do. Just the option to set any custom time at the time of changing the temp instead of just offering 4 basic options.

### 4/5 — It does what it needs to do

*2026-09-13, version 26.16.0*

This does what it needs to do, but boy it would be great if you added a setting to turn off the ads. I have all the hardware I need. Let me turn off the store.

### 1/5 — Stay Far Away

*2026-09-13, version 26.16.0*

Over a decade and still can’t get a simple schedule set, support is non existent, and now they are hounding us daily for personal information. It’s been horrible ecobee, we’ll finally be rid of you next week, at all of our property’s. Good riddance.

### 1/5 — I can’t imagine how this app got a good rating

*2026-09-12, version 26.16.0*

Well, I have one idea, but I’m sure that the people who read reviews can guess.

### 1/5 — Schedule is the WORST

*2026-09-12, version 26.16.0*

The app works well for the most part but the geniuses at ecobee think they know more about the way you want to run your AC than you do. Get rid of the freaking schedule and I may come back. If you want to manage your own cool and heat thermostat stay away from this app. They require a 24 hour schedule and it’s the most annoying thing I have ever encountered. 
They say there are ways to override it but it does not work all the time.
Stay away

### 1/5 — Time adjustment

*2026-09-12, version 26.16.0*

If I change temp. It only always to change for rest of the day. I can’t set it for a certain temp for only 8 hours. App sucks. Loses connection a lot too. Doesn’t have anything to do with my internet connection either.

### 1/5 — Ecobee+

*2026-09-09, version 26.15.0*

After the update I am unable to get rid of ecobee+.

## Frequently asked questions about ecobee by Generac

### What does the ecobee app do?

The ecobee app allows you to control various smart home devices, including SmartThermostats, SmartCameras, and SmartSensors. It helps you manage your home's comfort, security, and energy usage remotely. You can set schedules, create automations, and receive alerts for specific events.

### What are the key features of the ecobee app?

Key features include controlling ecobee smart devices, step-by-step installation guides for new devices, customizable thermostat schedules for energy savings, home automation with Autopilot, and intelligent alerts for monitoring entryways and cabinets. It also helps users search for potential energy rebates.

### Is the ecobee app free to use?

The ecobee app itself is free to download and use. However, it is designed to work with ecobee smart home devices, which are purchased separately. The app may also offer in-app purchases for additional features or services, and may display advertisements.

### What kind of devices can I control with the ecobee app?

You can control ecobee's range of smart home devices, including the ecobee SmartThermostat, ecobee SmartCamera, and ecobee SmartSensors. These devices work together to provide a comprehensive smart home experience for comfort, security, and energy management.

### How can the ecobee app help me save energy?

The app helps you save energy by allowing you to customize your thermostat schedule to match your daily routine, ensuring you're not heating or cooling an empty home. It also provides insights and features that can help you identify opportunities for energy savings, such as searching for eligible rebates from your utility company.

## Version history (last 5 releases)

### 26.17.0 — 2026-09-18

We update the app regularly to ensure the best experience for you. This version brings many bug fixes and improvements to your ecobee experience.

Questions or comments? Let us know what you think of this update at ios@ecobee.com.

### 26.16.0 — 2026-09-09

We update the app regularly to ensure the best experience for you. This version brings many bug fixes and improvements to your ecobee experience.

Questions or comments? Let us know what you think of this update at ios@ecobee.com.

### 26.15.0 — 2026-08-25

We update the app regularly to ensure the best experience for you. This version brings many bug fixes and improvements to your ecobee experience.

Questions or comments? Let us know what you think of this update at ios@ecobee.com.

### 26.14.0 — 2026-08-05

We update the app regularly to ensure the best experience for you. This version brings many bug fixes and improvements to your ecobee experience.

Questions or comments? Let us know what you think of this update at ios@ecobee.com.

### 26.13.0 — 2026-07-29

We update the app regularly to ensure the best experience for you. This version brings many bug fixes and improvements to your ecobee experience.

Questions or comments? Let us know what you think of this update at ios@ecobee.com.

## Apps similar to ecobee by Generac

| App | Rating | Price | Category |
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## More apps by ecobee Ltd.

- [ecobee Smart Thermostat](https://appshunter.io/ios/app/ecobee-smart-thermostat/id339159185)
- [ecobee SmartBuildings](https://appshunter.io/ios/app/ecobee-smartbuildings/id1437536049)

All apps by ecobee Ltd.: https://appshunter.io/developer/339159188

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-18.*