# ecobee SmartBuildings

> Remote thermostat management software for multi-site businesses. (iPhone/iPad app by ecobee Ltd..)

- Source: https://appshunter.io/ios/app/ecobee-smartbuildings/id1437536049 (this page in markdown: same URL + `.md`)
- Developer: [ecobee Ltd.](https://appshunter.io/developer/339159188)
- Category: Business
- Price: Free
- Rating: 2.10/5 from 30 App Store ratings · 19 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.4 · 25 MB
- Languages: American English
- Released: 2019-01-09
- Data updated: 2026-08-16
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ecobee-smartbuildings/id1437536049/reviews.md

## What is ecobee SmartBuildings?

ecobee SmartBuildings is a thermostat management software for multi-site businesses. The SmartBuildings mobile app gives you access and control over each thermostat, no matter where you are. 

With the ecobee SmartBuildings mobile app you can:

• View all your buildings’ thermostats in one place
• Control each thermostat no matter where you are
• Stay one step ahead with temperature and HVAC equipment alerts
• Modify comfort settings on the go
• Easily switch HVAC system modes from anywhere

Because we never take our users’ feedback for granted, we want more of your thoughts. smartbuildings@ecobee.com

## Key features

- View all building thermostats in one place
- Remote thermostat control
- Temperature and HVAC equipment alerts
- Modify comfort settings on the go
- Switch HVAC system modes remotely

## Recent user reviews (10 of 19)

All indexed reviews: https://appshunter.io/ios/app/ecobee-smartbuildings/id1437536049/reviews.md

### 1/5 — Kate

*2025-12-07*

I just want to point out that because of this app all my devices got cloned from the property manager and I am absolutely livid. Almost 2 months of fixing this and still no where

### 1/5 — Generac Co Get Your **** Together!

*2025-04-01*

It’s 2025 with AI practically wiping my butt for me. I have 9 buildings with 15 thermostats each. They require onsite management to control grouped areas or entire areas from an app, not a desktop.

Ecobee removed grouped functionality from standard app to upsell ($2 per month per stat) the building system.

Luckily I tested this subscription on my personal home first. The App was made by an intern. No functionality, no group control, no building one set control. 

This saved me $3,500 a year in subsriptions by NOT moving forward with Building Systems.

### 1/5 — This App Stinks!

*2024-05-23*

It always has issues loading, it is very slow, you can’t select multiple thermostats at the same and turn them on or off, you can’t schedule what time the thermostats turn on and or off. This app needs a massive update to get any better.

### 1/5 — Overpromise and underdeliver

*2023-08-20*

Unfortunately the entire Smartbuiding app and web portal fail to deliver on the basic promise of group scheduling of multiple thermostats. 

First, the mobile app lacks any scheduling or device setting features at all. It’s almost useless. 

The portal, which is designed to do the heavy lifting and which touts group scheduling as it’s main feature, does not allow you to set schedules across multiple thermostats by group, unless you limit your comfort settings to the default “Home, Away or Sleep.” These setting do not make sense for a commercial building, nor are they adequate for a Commerical location.

Forgot trying to setup an “Occupied, holiday or unoccupied” comfort setting, because you cannot copy any of it over to your other thermostats. 

Sadly, ecobee’s Smartbuilding platform fails to deliver on the most basics promises.

### 1/5 — Zero stars

*2023-07-06*

App hasn’t worked in months. Back when it did work, it was horrible. You can do so much more with the regular ecobee app. Since SmartBuildings is a paid service, I would expect better functionality and reliability. FAIL.

### 3/5 — Easy to use but lacking

*2023-02-18*

The app seems to be fast and works fine but lacking features. Would like to see it on par with the website features. Edit push multiple thermostates, edit more settings like energy settings, comfort settings, temp range, alert settings, passcode settings. Ability to see the reports!

### 1/5 — Shameful lack of support

*2022-11-20*

This App — along with Ecobee Smart Buildings in general — has virtually non-existent tech support, which is shocking because their residential free support is outstanding but their paid subscription based Smart Buildings doesn’t even allow you to directly reach SB support. Instead you have to go through residential then they forward your request to SB and then you wait and hope anyone ever gets back to you. If they even ever do, even when you report issues and bugs with the platform and apps, which they are very reluctant to ever admit, they never fix them.

—— 

Update: I wrote that review almost two years ago. Never published it because why bother. Checked the app again to see if they’d finally updated it to fix that you can’t pair sensors, you have to disconnect from this app and install the residential app, pair the sensor, disconnect from residential app and then come back to this app. Again— this is a paid subscription business product. Have they updated the app and fixed that and many other bugs? TWO YEARS LATER, NO.

### 1/5 — The consumer app is terrible

*2022-09-25*

I was forced to switch from the ecobee app to the SmartBuildings app. And I loss so much control of this stat. Hopefully, they will correct this quickly. Or I will have to buy something else.

This app does nor allow me to control most of what they said it would do.

### 1/5 — Hasn’t been updated in years, doesn’t work

*2022-06-21*

This app won’t even log in anymore because it’s years out of date

### 1/5 — Doesn’t work

*2022-06-14*

It doesn’t list my company thermostats on the app. I’m able to view them from the web portal so they exist. Just seems to be with the app. I’ve reinstalled several times but no change. You can access the web portal via Safari. I would just recommend doing that instead of installing this app.

## Frequently asked questions about ecobee SmartBuildings

### What is ecobee SmartBuildings used for?

ecobee SmartBuildings is a thermostat management software designed for multi-site businesses. It allows users to access and control each thermostat remotely, view all thermostats in one place, and receive alerts for temperature and HVAC equipment.

### Can I control my thermostats from anywhere with ecobee SmartBuildings?

Yes, the ecobee SmartBuildings mobile app provides access and control over each thermostat, no matter where you are. You can modify comfort settings and switch HVAC system modes on the go.

### What kind of alerts does ecobee SmartBuildings provide?

ecobee SmartBuildings keeps you one step ahead by providing alerts for temperature and HVAC equipment. This helps in proactively managing your building's climate control systems.

### What devices is ecobee SmartBuildings compatible with?

ecobee SmartBuildings is available for iPhone, iPad, and iPod devices. It is designed to offer a seamless experience across Apple's mobile platforms.

### How often is ecobee SmartBuildings updated?

The latest version, 2.16.0, was released on April 23, 2024. Updates typically include improvements and new features based on user feedback and technological advancements.

### What is the user rating for ecobee SmartBuildings?

ecobee SmartBuildings has a rating of 2.1 stars from 29 ratings. User feedback is important, and the developer encourages users to share their thoughts via email.

### Is ecobee SmartBuildings free to use?

Yes, ecobee SmartBuildings is available for free. There are no costs associated with downloading or using the core features of the application.

### What is the age rating for ecobee SmartBuildings?

ecobee SmartBuildings has an age rating of 4+. This indicates that the app is suitable for users aged 4 and above, with no mature content.

## Version history (last 5 releases)

### 2.16.0 — 2024-04-23

We update the app regularly to ensure the best experience for you. In this version we've added minor bug fixes and performance improvements.

### 2.15.0 — 2023-02-07

We update the app regularly to ensure the best experience for you. In this version, we've added the ability to pair sensors to all our newest devices, as well as minor bug fixes and performance improvements.

### 2.13.0 — 2020-06-01

We update the app regularly to ensure the best experience for you. In this version, we update the app icon and include minor bug fixes.

### 2.12.3 — 2020-02-28

We update the app regularly to ensure the best experience for you. In this version, we include minor bug fixes.

### 2.11.1 — 2020-01-24

We update the app regularly to ensure the best experience for you. In this version, we include a new design for your list of buildings as well as several bug fixes.

## Apps similar to ecobee SmartBuildings

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [COOPERMASTER](https://appshunter.io/ios/app/coopermaster/id6741312965) | — | Free | Business |
| [EcoWater Systems Wi-Fi Manager](https://appshunter.io/ios/app/ecowater-systems-wi-fi-manager/id1001681721) | 2.0 (99) | Free | Business |
| [SmartSite Plus](https://appshunter.io/ios/app/smartsite-plus/id1671817737) | 5.0 (2) | Free | Business |

## More apps by ecobee Ltd.

- [ecobee Smart Thermostat](https://appshunter.io/ios/app/ecobee-smart-thermostat/id339159185)
- [ecobee](https://appshunter.io/ios/app/ecobee/id916985674)

All apps by ecobee Ltd.: https://appshunter.io/developer/339159188

## Related topics

[ecobee smartbuildings](https://appshunter.io/ios/topics/ecobee-smartbuildings) · [smart building apps](https://appshunter.io/ios/topics/smart-building-apps) · [smart building](https://appshunter.io/ios/topics/smart-building) · [smart buildings](https://appshunter.io/ios/topics/smart-buildings) · [ecobee pro](https://appshunter.io/ios/topics/ecobee-pro) · [my ecobee pro](https://appshunter.io/ios/topics/my-ecobee-pro) · [ecobee thermostat app](https://appshunter.io/ios/topics/ecobee-thermostat-app) · [ecobee](https://appshunter.io/ios/topics/ecobee) · [ecobee smart thermostat](https://appshunter.io/ios/topics/ecobee-smart-thermostat)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*