# ecobee — Imagine what home could be

> Smart home control for comfort, security, and energy savings. (iPhone/iPad app by ecobee Ltd..)

- Source: https://appshunter.io/ios/app/ecobee/id916985674 (this page in markdown: same URL + `.md`)
- Developer: [ecobee Ltd.](https://appshunter.io/developer/339159188)
- Category: Lifestyle, Utilities
- Price: Free with in-app purchases
- Rating: 4.80/5 from 200,946 App Store ratings · 1,147 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 559 MB
- Languages: American English
- Released: 2014-09-30
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/ecobee/id916985674/reviews.md

## What is ecobee?

Imagine what your home can be. An ecobee home learns and adapts based on your needs, behaviours, and preferences, offering comfort when you’re there, and peace of mind when you’re away.
 
· Control your ecobee SmartThermostat, SmartCamera, and SmartSensor.
· Set up your new ecobee device with step-by-step installation instructions.
· Customize your thermostat schedule to save energy and stay comfortable.
· Create smart home automations with Autopilot.
· Monitor entryways, windows, drawers, and cabinets with intelligent alerts.
· Search for eligible rebates on your energy bill with your utility company.
 
We value your feedback. If you have questions or suggestions about the ecobee app, we’re always listening at ios@ecobee.com.

## Key features

- Control SmartThermostat, SmartCamera, and SmartSensor
- Step-by-step installation guides
- Customizable thermostat schedules
- Home automation with Autopilot
- Intelligent alerts for entryways and cabinets
- Energy rebate search

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Smart Security Complete | $9.99 | per month |
| Smart Security Standard | $4.99 | per month |
| Smart Security Complete | $89.99 | per year |
| Smart Security Complete | $89.99 | per year |
| Smart Security Standard | $4.99 | per month |
| Smart Security Complete | $9.99 | per month |
| Smart Security Complete | $9.99 | per month |
| Smart Security Standard | $4.99 | per month |
| Smart Security Standard | $4.99 | per month |
| Smart Security Complete | $9.99 | per month |
| Smart Security Standard | $49.99 | per year |
| Smart Security Standard | $49.99 | per year |
| Smart Security Complete | $89.99 | per year |


## Chart rankings

- #72 in Top Free · Lifestyle (US App Store)

## What do users think of ecobee?

Overall sentiment: neutral

**Pros**

- 🚀 Convenient remote control
- 🔒 Secure connectivity
- 👍 Intuitive interface
- 👍 Helpful scheduling features
- 👍 Reliable hardware

**Cons**

- 🐛 Buggy app updates
- 🕰️ Slow app response times
- 🔀 Confusing UI changes
- 🔋 Frequent disconnections
- 🤖 Unreliable voice assistant integration

**Commonly reported bugs**

- Temperature settings not saving
- Sensor detection issues
- Frequent app crashes
- Broken widget functionality
- Account management problems

**Most requested features**

- Multi-zone management options
- Customizable smart actions
- Flexible scheduling intervals
- Improved energy monitoring
- Seamless HomeKit integration

## Recent user reviews (10 of 1,147)

All indexed reviews: https://appshunter.io/ios/app/ecobee/id916985674/reviews.md

### 1/5 — Still very buggy

*2026-08-25, version 26.15.0*

App doesn’t respond to taps to go into comfort settings and then takes many taps to back out of them. Far too complicated. I see no improvements for years despite many updates.

### 1/5 — Junk

*2026-08-23, version 26.14.0*

This app and thermostats are overrated and overly complicated to use. Trying to set a schedule on your system is a total pain and it’s just an ineffective setup overall. The dehumidify setting doesn’t work as our system consistently lets the humidity exceed the 50% threshold that’s set as well. It is nice to be able to adjust your HVAC temps via your mobile phone, but that’s where any good with ecobee stops.

### 1/5 — Terrible

*2026-08-23, version 26.14.0*

Hooked up the app and my AC stopped working. Set the schedules and comfort levels, and no luck. It all worked perfectly before connecting the app. Thanks for nothing ecobee.

### 3/5 — Could be easier to navigate

*2026-08-22, version 26.14.0*

For some tasks, it would be easier to navigate.  For example, setting the fan mode timer takes me into at least 2 screens. Turning HVAC off or changing modes also jumps 2 screens and multiple taps. Would be easier if these were just put on the home main screen. Weather not helpful on the main screen, instead our HVAC system status like fan running. Thanks

### 3/5 — World Time zone

*2026-08-21, version 26.14.0*

Can you add rest of world countries to the App. I am unable to find my country to set the correct time.

### 3/5 — New Update creates Havoc

*2026-08-20, version 26.14.0*

Was perfect until
Update, now keeps clearing out schedules! and automatically defaults to next day when try to enter new setting during daytime hours, eg, it’s Thursday and you want to update the temperature between 2 and 4 PM. It automatically throws Friday in there, and then deletes other sched/days. It’s reset the entire week multiple times.

### 1/5 — Alarmingly Inconsistent

*2026-08-20, version 26.14.0*

App just stops working every week or two, then takes 30 mins of trouble shooting to get back online. Connecting with support takes forever and their messaging couldn’t be more inconsistent. This is just a really bad app, I would recommend another at any cost.

### 2/5 — Keeps Going Offline

*2026-08-20, version 26.14.0*

I’ve only had my new thermostat for a couple of months.  In the last month, it goes offline and I can’t get it to come back on by going the through setup again. And again.  For a week or so, it would suddenly be online again. ?? Then go off.  Now the app states it’s offline and I can’t get it back up. 

Very irritating.  Customer service has not been helpful. I’m going to try resetting everything.  When it is online and working — it’s great.  I like the convenience of it and its simplicity.  But it’s not convenient when it’s not online.  Obviously.

### 3/5 — Eco+

*2026-08-20, version 26.14.0*

I can’t stand it. Every time I want to change the thermostat, it asks if I want to disable eco+ no!! I just want to adjust the thermostat!

Definitely not getting an ecobee when I buy a house.

### 1/5 — Extremely frustrated

*2026-08-19, version 26.14.0*

It auto sets the temperature to 74 and keeps that on a schedule. I’ve been trying to set it down to 72 and it keeps going to 74. I get it’s probably possible to get it to stop but I’ve been trying for an hour and it’s not intuitive enough to do so. I’ll figure this out but it’s extremely annoying.

## Frequently asked questions about ecobee

### What does the ecobee app do?

The ecobee app allows you to control various smart home devices, including SmartThermostats, SmartCameras, and SmartSensors. It helps you manage your home's comfort, security, and energy usage remotely. You can set schedules, create automations, and receive alerts for specific events.

### What are the key features of the ecobee app?

Key features include controlling ecobee smart devices, step-by-step installation guides for new devices, customizable thermostat schedules for energy savings, home automation with Autopilot, and intelligent alerts for monitoring entryways and cabinets. It also helps users search for potential energy rebates.

### Is the ecobee app free to use?

The ecobee app itself is free to download and use. However, it is designed to work with ecobee smart home devices, which are purchased separately. The app may also offer in-app purchases for additional features or services, and may display advertisements.

### What kind of devices can I control with the ecobee app?

You can control ecobee's range of smart home devices, including the ecobee SmartThermostat, ecobee SmartCamera, and ecobee SmartSensors. These devices work together to provide a comprehensive smart home experience for comfort, security, and energy management.

### How can the ecobee app help me save energy?

The app helps you save energy by allowing you to customize your thermostat schedule to match your daily routine, ensuring you're not heating or cooling an empty home. It also provides insights and features that can help you identify opportunities for energy savings, such as searching for eligible rebates from your utility company.

## Version history (last 5 releases)

### 26.15.0 — 2026-08-25

We update the app regularly to ensure the best experience for you. This version brings many bug fixes and improvements to your ecobee experience.

Questions or comments? Let us know what you think of this update at ios@ecobee.com.

### 26.14.0 — 2026-08-05

We update the app regularly to ensure the best experience for you. This version brings many bug fixes and improvements to your ecobee experience.

Questions or comments? Let us know what you think of this update at ios@ecobee.com.

### 26.13.0 — 2026-07-29

We update the app regularly to ensure the best experience for you. This version brings many bug fixes and improvements to your ecobee experience.

Questions or comments? Let us know what you think of this update at ios@ecobee.com.

### 26.12.0 — 2026-07-13

We update the app regularly to ensure the best experience for you. This version brings many bug fixes and improvements to your ecobee experience.

Questions or comments? Let us know what you think of this update at ios@ecobee.com.

### 26.11.0 — 2026-06-25

We update the app regularly to ensure the best experience for you. This version brings many bug fixes and improvements to your ecobee experience.

Questions or comments? Let us know what you think of this update at ios@ecobee.com.

## Apps similar to ecobee

| App | Rating | Price | Category |
| --- | --- | --- | --- |
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| [Security Camera: Watchful Cam](https://appshunter.io/ios/app/security-camera-watchful-cam/id6451049580) | 4.5 (153) | Free | Lifestyle |
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| [Camy — Live Video Monitoring](https://appshunter.io/ios/app/camy-live-video-monitoring/id1475627437) | 4.6 (1,348) | Free | Lifestyle |

## More apps by ecobee Ltd.

- [ecobee Smart Thermostat](https://appshunter.io/ios/app/ecobee-smart-thermostat/id339159185)
- [ecobee SmartBuildings](https://appshunter.io/ios/app/ecobee-smartbuildings/id1437536049)

All apps by ecobee Ltd.: https://appshunter.io/developer/339159188

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*