# Ecobici MX — user reviews

> 7 indexed App Store user reviews of Ecobici MX by Sergi Palomares Redon, rated 2.40/5 from 10 ratings.

- Source: https://appshunter.io/ios/app/ecobici-mx/id1552223656/reviews
- App overview in markdown: https://appshunter.io/ios/app/ecobici-mx/id1552223656.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 5

## Most critical reviews (7 lowest-rated)

### 1/5 — TOTAL RUBBISH

*2026-02-12*

How are you supposed to use this app - where is the section to join the app and add payment details. RUBBISH

### 1/5 — How do you use this?

*2025-02-16*

I don't see how to use a bike on the app just shows a map

### 1/5 — Horrible customer service

*2024-05-05*

Now 120 minutes on tech support. No answers. Just trying to get QR code to rent bike after 90 minutes of asking a simple question. Agent not reading my text. Taking 10-15 minutes between responding. Responses were not related to my question just explaining over and over how busy they are. Then I type that I will be writing online reviews while I wait for their help. Instant answers to my questions. Like I mean instantly. When I asked for screenshot of what those instructions meant - agent cuts the call and I am still not helped. So maybe it will be a better experience for you but this was mine.

### 1/5 — No funcióna

*2024-03-15*

No funcion la gran parte de las veces

### 2/5 — Kind of useless

*2024-08-04*

Doesn’t do anything other than tell where bikes are.

### 2/5 — Why would there be ads and a charge to remove it hem when one is already paying for rental?

*2024-01-28*

This seems greedy

### 5/5 — El Domingo manejar La Reforma

*2023-03-12*

Que dia ! La Reforma Los Domingos fue increible - La ciudad de Mexico es muy linda !!! Y desfrutamos mucho ❤️

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*