# ECOBICI — La app oficial de ECOBICI

> Official app for Mexico City's public bike-sharing system. (iPhone/iPad app by Lyft, Inc..)

- Source: https://appshunter.io/ios/app/ecobici/id1608397837 (this page in markdown: same URL + `.md`)
- Developer: [Lyft, Inc.](https://appshunter.io/developer/523004506)
- Category: Navigation, Travel
- Price: Free
- Rating: 3.80/5 from 191 App Store ratings · 142 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 132 MB
- Languages: American English
- Released: 2022-08-12
- Data updated: 2026-08-21
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/ecobici/id1608397837/reviews.md

## What is ECOBICI?

This is the new app for ECOBICI, Mexico City’s public bike system.

ECOBICI’s evolution has begun. You can now access more than 9k bikes and 687 state-of-the-art stations.

Just plan, unlock, and ride. With the ECOBICI app, you can:
- Choose a plan, or switch plans 
- Find stations near you, and check their bike availability in real time
- Easily unlock a bike at the port
- Enjoy unlimited 45-minute rides
- Get confirmation after successfully locking a bike
- Review your ride history
- Easily link your MI card

ECOBICI connects with the Health app and sends ride durations so your pedaling counts towards your health goals.

ECOBICI is ideal for short rides. It also lets you communicate with other means of transportation. You can find bike lanes on the map, and just go places easily.

Enjoy your ride!

## Key features

- Choose or switch plans
- Find stations and check bike availability
- Unlock bikes at the port
- Unlimited 45-minute rides
- Review ride history
- Link MI card
- Integrates with Health app

## Chart rankings

- #205 in Top Free · Navigation (US App Store)

## What do users think of ECOBICI?

Overall sentiment: neutral

**Pros**

- 🚀 Convenient and easy to use
- 👍 User-friendly app
- 🚲 Excellent way to explore the city
- 💰 Affordable transportation option

**Cons**

- 🐛 Frequent app crashes and glitches
- ⏱️ Slow unlocking process
- 🚲 Poorly maintained bikes
- 🤖 Lack of responsive customer service

**Commonly reported bugs**

- Issues with payment processing and card acceptance
- Incorrect trip duration and charges
- Inconsistent bike docking registration
- Unreliable location tracking

**Most requested features**

- Integration with Google Maps for navigation
- Option to reserve bikes in advance
- Improved bike availability monitoring
- Multilingual support

## Recent user reviews (10 of 142)

All indexed reviews: https://appshunter.io/ios/app/ecobici/id1608397837/reviews.md

### 4/5 — Decent app but hard to get around

*2026-08-06*

This is sort of a funny review.  The app was a little bit buggy, and sometimes it was very hard to get the app to approve the bicycle checkout. So long as I double checked that the bike was docked correctly I had no problem stopping my time. I ran into two problems with ecobici.  First sometimes the bikes just didn’t work. A couple of times I had bikes back just spun out because the gearing was broken, and my partner had bikes with loose brakes and seats that would not stay up.  Second, and this is no real knock on Ecobici, Mexico City is a nightmare to get around on a bike. Unless you know the city extremely well or have flawlessly working maps expect to get lost a lot. And very frustrated. A bunch of times I had an estimate on Google Maps of a ride of less than 30 minutes and it ended up taking me 46 minutes, which meant that I got charged a bit more on ecobici.  The charge was low enough, but navigating traffic and unclear directions made something that is always fun for me – riding a bike – and incredibly stressful experience.  I’m exceptionally comfortable riding in traffic, but getting lost was just unbearable. I wouldn’t use bikes again in CDMX.

### 1/5 — No refund option

*2026-05-11, version 2026.7.3*

Great service but why are you auto renewing an annual subscription and not giving me the option to refund it even though I haven’t used the service for the last 11 months

### 1/5 — Takes your money

*2026-05-10*

The app/software doesn’t work. Three times I’ve locked my bike up and it doesn’t register as the ride is finished, even though it’s locked in. I can’t remove the bike, I can’t lock it up, and it just sits there running up my bill. Customer service doesn’t respond. This is a scam.

### 5/5 — Excellent

*2026-05-09*

Great exercise and site seeing 
Good quality bikes

### 1/5 — Fine when it works

*2026-04-24, version 2026.7.3*

But it will fail you at the worst time. Lots of bikes broken.

### 1/5 — Not working

*2026-04-18*

Payment not working with european credit cards

### 1/5 — Faulty app - overcharged for hours

*2026-04-12, version 2026.7.3*

Bike stands constantly have issues with checking out bikes. I also checked a bike in but apparently it wasn’t fully docked so I got charged for hours afterwards and customer service was not helpful.

### 5/5 — Facile

*2026-03-29*

Facilite les visites de quartiers pour moi comme touriste, on peut voir plus de rues. Toutefois il n’y a pas toujours de points pour remettre le vélo là où je voulais visiter un site. J’ai donc marché plus que je voulais.

### 1/5 — Doesn’t take international cards

*2026-03-29*

Waste of time trying to get this service to work as a tourist visiting

### 2/5 — Used to work…

*2026-03-25*

I visited CDMX a couple years ago and the app worked fine.  Now I’m back and it won’t take any of my credit cards.  Doesn’t have Apple Pay.  Each rider needs their own app / device.  It needs to verify your identity and asks for address.  

I just want to ride a bike…

## Frequently asked questions about ECOBICI

### What is ECOBICI?

ECOBICI is Mexico City's official public bike-sharing system. The app allows you to access over 9,000 bikes and 687 stations. You can plan your rides, find available bikes, and unlock them directly from your phone.

### How do I use the ECOBICI app to ride a bike?

After choosing a plan, you can find nearby stations and check real-time bike availability. Once at the port, you can easily unlock a bike using the app. You'll receive confirmation after successfully locking the bike at your destination.

### Does ECOBICI have a cost?

The app itself is free to download and use for accessing the system. However, you will need to choose and pay for a plan to use the bikes. The app allows you to select or switch between different plan options.

### What are the benefits of using the ECOBICI app?

The app offers convenient features like real-time station and bike availability, easy bike unlocking, and the ability to review your ride history. It also provides unlimited 45-minute rides and integrates with the Health app to track your cycling activity.

### Can I use ECOBICI for longer trips?

ECOBICI is ideal for short rides and connecting with other forms of transportation. The app helps you easily find bike lanes on the map, making it convenient to navigate the city for shorter distances.

## Version history (last 5 releases)

### 2026.23.37 — 2026-07-15

Various improvements and bug fixes

### 2026.7.3 — 2026-03-23

Various improvements and bug fixes

### 2026.1.3 — 2026-01-26

Various improvements and bug fixes

### 2025.33.3 — 2025-09-16

Various improvements and bug fixes

### 2025.15.3 — 2025-05-20

Various improvements and bug fixes

## Apps similar to ECOBICI

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Yo! Estacionandome](https://appshunter.io/ios/app/yo-estacionandome/id1453294944) | 4.3 (16) | Free | Navigation |
| [Ecobici MX](https://appshunter.io/ios/app/ecobici-mx/id1552223656) | 2.4 (10) | Free | Navigation |

## More apps by Lyft, Inc.

- [Lyft](https://appshunter.io/ios/app/lyft/id529379082)
- [BIKETOWNpdx](https://appshunter.io/ios/app/biketownpdx/id1132076989)
- [Lyft Driver](https://appshunter.io/ios/app/lyft-driver/id1203077485)
- [Bike Share Toronto](https://appshunter.io/ios/app/bike-share-toronto/id6499236069)
- [CapMetro Bikeshare](https://appshunter.io/ios/app/capmetro-bikeshare/id6535647192)

All apps by Lyft, Inc.: https://appshunter.io/developer/523004506

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*