# EcoCash — user reviews > 36 indexed App Store user reviews of EcoCash by Econet Wireless Zimbabwe Ltd, rated 2.20/5 from 70 ratings. - Source: https://appshunter.io/ios/app/ecocash/id1003795959/reviews - App overview in markdown: https://appshunter.io/ios/app/ecocash/id1003795959.md - Rating breakdown: 5★ 11 · 4★ 9 · 3★ 4 · 2★ 8 · 1★ 38 ## Newest reviews (17 of 36) ### 1/5 — Fix your app *2019-11-18, version 4.1.1.3* That app doesn’t work at all. It says update but there is no update available ### 1/5 — Pathetic *2018-11-03, version 4.1.1.3* Aya ndiwo marara chaiwo. All of a sudden pakudiwa mabundles kuti app rishande iri? Econet, chii chiri kumbonetsa? Munozonyanya vanhu imi ### 1/5 — Beautiful useless app *2018-01-03, version 4.1.1.3* Useless thinking by the developers, I only used it on iPhone 4, never used it on 5,6 and now 7, it's telling me I can only use it on one device. Should I then down grade for the sake of it🤔?????? ### 1/5 — Useless app *2017-12-22, version 4.1.1.3* If you change phones this app becomes useless as it cant be used on 2 devices even if you delete app on the other device. ### 1/5 — Useless app *2017-07-24, version 4.1.1.2* Was working fine for about 3 weeks then started saying can't use this on 2 devices deleted all from all devices downloaded again still refusing load of rubbish ### 1/5 — Jeradi *2017-05-06, version 4.1.1.2* Terrible app! I installed it and automatically barred me . Now I can't access my funds . Absolutely terrible ### 1/5 — App problems *2017-02-14, version 4.1.1.2* 1. If you buy a new phone and install this app, it refuses to let you use it, accusing you of using more than one device because it's still registered to the old device. Even if you delete the app from the old phone. So you can't change your phone? 2. You can't transact in decimals. If you want to pay something like $10.50, it does not recognize the 50c and the transaction won't go through. It's either $10 or $11. Minimum is $1. Very annoying when you want to pay exact amounts ### 1/5 — Poor programming logic *2016-08-29, version 4.1.1.1* Used to like the app but since i got a new phone it wont let me use it on my new device...Disappointed ### 1/5 — Needs attention *2016-05-16, version 4.1.1* The device registration element needs serious attention. Also facing the same challenge with logging in after an update on iPhone 6. ### 1/5 — Doesn't work on a new phone *2016-05-14, version 4.1.1* I have a new phone and now the app will not work - can't use Ecocash on more than one device. I cleared everything off my old phone. Very painful!!! 😡 ### 1/5 — Benswa *2016-05-03, version 4.1.0* The updated app is not working. It's saying I'm using an old app when in fact I updated. Why load something in App Store which is half baked?Ironically the new version was supposed to attend to branding issues which brand you have just damaged profusely. Please clean the mess. ### 1/5 — Update issue *2016-05-02, version 4.1.0* Being using this app all along. Today I update to version 4.1.0; now it's saying I am using an older version of the app. Please fix. ### 1/5 — Not working *2016-05-02, version 4.1.0* Installed the update, but now every time I open the app, I receive a message saying that I am using an old version of the app, kindly update to the new version from the App Store. Sad as the old version worked great ### 1/5 — Horrible *2016-05-02, version 4.1.0* This latest update 2 May 16 has messed up the app you really need to attend asap ### 1/5 — Update crashing *2016-05-02, version 4.1.0* Kindly polish up the update. Its not working. Keeps crashing ### 1/5 — Mr *2016-04-23, version 4.0.1* Please resolve issue of using ECOCASH on 1 device as I upgraded my phone and it will not work even after completely deleting the app on old phone ### 1/5 — Only Works On One Device Nonsense *2016-04-18, version 4.0.1* I was enjoying using this app on my iPhone 6. I recently reset the settings on my phone and I can no longer use this app because it claims I can only use it on one device. It is unusable now and I can't fix it. Maybe the developers can? ## Most critical reviews (10 lowest-rated) ### 1/5 — Disgruntled customer *2023-09-13* The ecocash Ap has not been working for 3 months. I use it exclusively to send money to Family in Zim... please please get the Ap up and running soon PLEASE. ### 1/5 — White screen *2023-05-07* Cannot use this app as it shows a white screen once you log in your password. ### 1/5 — Ecocash app for iPhone *2020-06-01, version 5.1* App cannot select from my 2 bank accounts. 👎🏽 ### 1/5 — Not Working *2020-03-19, version 5.1* This app was working, occasionally, until they did an update December 2019. It has not worked since the update. ### 1/5 — Why hating apple devices? *2019-12-02, version 5.1* So you do a system upgrade, which takes two weeks to get working properly, and don't bring out updated iPhone ecocash app but bring out Android? Do you have any idea how irritating it is to hear from my GF that Android is better simply because her ecocash app is working?? Worked great before how about sorting it to work now?! ### 1/5 — Hopeless *2019-11-23, version 5.1* Please guys, one is directed to the App Store by Econet stating a need to upgrade........ then guess what???????? Your App WONT UPGRADE..... redirects one back to the Econet site and states you need to upgrade and so the cycle continues. Please could you address this situation! ### 1/5 — Eco cash *2019-11-21, version 4.1.1.3* We can’t find the update yet it says update ### 1/5 — Disgruntled *2019-11-19, version 4.1.1.3* System upgrade done, but the Application is no longer accessible. All we can see are screenshots 🥺 ### 1/5 — Tool for the government *2019-11-19, version 4.1.1.3* There are always communication and connection issues due to government involvement, but we don’t have anything better in Zimbabwe... ### 1/5 — Where is the update *2019-11-18, version 4.1.1.3* the app tells me to update but it doesn't update at all. Infuriating. ## Most praised reviews (6 highest-rated) ### 5/5 — So convenient, so easy to use! *2016-06-11, version 4.1.1.1* Gone are the days of complicated USSD prompts with this app! Life made easy! ### 5/5 — Crushing app *2015-11-17, version 4.0.1* Can not log in with my valid Ecocash number- it says you can only access Ecocash on one app !!! ### 4/5 — Update problem *2016-05-02, version 4.1.0* Fix the update issue, it keeps on saying you are using old version of the App after updating.had to reinstall the App, but it's not working . ### 3/5 — Before I rate *2015-09-10, version 4.0.1* I hope I can finally make purchases through the App Store and within apps that use the App Store now so I won't rate yet but if it can be confirmed it would be great ### 2/5 — iPhone *2019-11-27, version 5.1* Pliz fix iPhone app ### 2/5 — Mr *2016-03-31, version 4.0.1* The app was all good till I formatted my phone, after reinstalling the app it says u only allowed to use it on one device when I input my mobile number and pin code. It's the same device I have been using all along. It's such a letdown when u want to use it at a critical time. I hope they fix it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*