# Ecolor Life — user reviews

> 51 indexed App Store user reviews of Ecolor Life by Shenzhen ECOLOR Lighting Technology Co., Ltd, rated 2.61/5 from 89 ratings.

- Source: https://appshunter.io/ios/app/ecolor-life/id1551901861/reviews
- App overview in markdown: https://appshunter.io/ios/app/ecolor-life/id1551901861.md
- Rating breakdown: 5★ 22 · 4★ 9 · 3★ 8 · 2★ 12 · 1★ 38

## Newest reviews (17 of 51)

### 3/5 — Timer settings unreliable

*2025-01-31, version 2.4.6*

It’s a cute light, but I mainly use it for the timer function so it’s easier to wake up in the mornings when it’s dark out.  Despite having it set at a certain time throughout the week, some days it just chooses not to turn on which is annoying.

### 2/5 — “Network Error”

*2024-12-08*

For some reason this app stopped working. The lamp stays on the last color settings I set it to. When I tried going into the app to change those settings, I kept getting “network error” notifications. My Wi-Fi is connected just fine. I planned to forget the device and reconnect it, but it logged me out of the app. I can’t even click on “forgot password” to reset it because I keep getting “network error.” No idea how to fix any of this if I can’t login to the app.

### 2/5 — Network error?

*2024-11-23*

Ive had this app for like two years since i got my moon lamp, but recently ive been opening the app to be bombarded with “network error” messages when my wifi is on, and im in an area with stable service. Ive tried logging out, but failed to log in because of the same “network error” message. I do not know how to fix this

### 1/5 — Discontinued Service

*2024-10-15, version 2.4.6*

The app and the service is discontinued, rendering the lamp customization useless. I regret buying this lamp since you can’t even do half the things it’s advertised for

### 1/5 — What a waste

*2024-10-14, version 2.4.6*

The app bugs constantly, doesn’t work anymore, no support and their website is down. Pretty sure were just left with a cute lamp that has no options to be controlled anymore

### 1/5 — App won’t allow me to create a user account

*2024-10-11*

Bought the lamp off Amazon it works fine however when I go to create a user profile the app comes up with a window saying network error and won’t let me create a user profile - this was a rather expensive lamp for the app not to work

### 1/5 — No connection

*2024-10-10*

This app hasn’t been updated in way too long, and now the device just won’t connect to the network which renders picking custom colors for my lamp impossible. Terrible service.

### 1/5 — App has stopped working completely

*2024-10-08, version 2.4.6*

Can no longer log into my account on the app. So can’t connect the lamp to the app so it has no smart functionality. Can’t even log a support ticket from the app. It just tells me there is a Network Error. Have tried removing and reinstalling the app and still not working. 
My guess is they have stopped support for the app as they have stopped selling the lamp. Very poor when the lamp is only 1 year old.

### 1/5 — Network issues

*2024-10-07*

My app been going off for about two weeks and it says Internet connection error please connect and I already have Wi-Fi and everything connected in Bluetooth y’all guys need to fix your app or I can find me another lamp company that

### 1/5 — Broken

*2024-10-06, version 2.4.6*

My app worked fine for months, but it randomly disconnected from my light, and now when I try to reconnect it says theres a network error. Anything I do it says network error, even loging in. I havnt been able to log back in since and ive tried everything. There is no network error, all my other apps for well with no buffers.

### 1/5 — Issues with the network

*2024-10-05, version 2.4.6*

Can’t not connect network unable to login into my account try resetting the app

### 1/5 — Network failure???

*2024-10-05, version 2.4.6*

I continue to get a network error

### 1/5 — Horrible network connection

*2024-09-28*

It’s been experiencing a horrible network connection for few days now even though my wifi and Bluetooth work for other devices.

### 1/5 — Doesn’t work right

*2023-01-06, version 2.4.6*

Keeps shutting down, my light won’t stop blinking on and off! Please fix app from disconnecting every second

### 1/5 — ONLY SEGMENTING TO 3 COLOURS NOT 5 🤬🤬🤬

*2022-10-12, version 2.4.5*

I bought one of these previously and segmented to FIVE COLOURS. 
The lamp had a fault and I returned it.
The 3 moon lamps I’ve purchased since won’t segment 5 colours!!!
What is going on. I want to recreate my favourite scenes from the first lamp 😭😭😭

### 3/5 — App love update don’t !

*2022-10-03, version 2.4.5*

This app was great for
My moon light and I could choose up to 5 colours. New update and now I can only get up to 3 why ??

I loved changing the colours for a situation. Please help tried deleting and re-downloading didn’t work.

### 2/5 — Used to be better

*2022-09-25*

I used to have no issues but in the past month or so the app crashes when I go to change the colors. Fix please.

## Most critical reviews (10 lowest-rated)

### 1/5 — wont let me sign up

*2025-01-19, version 2.4.6*

it keeps saying network error on internet, and cellular and I have redownloaded it a few times what to do??

### 1/5 — Doesn’t work anymore

*2025-01-09*

What’s the point of selling a product just for it to eventually stop working? This company has wasted so many people’s money.

### 1/5 — Horrible

*2024-12-09*

Don’t bother with this app or product. It seems as tho this Chinese company went out of business cause they stopped working. The apps no longer work, there was no warning and all the products are bricked and stuck. It’s sad cause we pay a premium to use the app and customize. It worked at one point and then all of a sudden it didn’t. 1 star. Do not buy.

### 1/5 — Doesn’t work!

*2024-12-06, version 2.4.6*

Network error. I can’t login or register.

### 1/5 — No Network Connection

*2024-12-03, version 2.4.6*

No network connection, no way to control the lamp anymore. Only left with very limited options.

### 1/5 — Have to trash the lamp unless the app is fixed

*2024-11-15, version 2.4.6*

The lamp is programmed to turn on in the morning automatically. However since the app won’t connect to the network any longer I’m unable to alter the programming. Due to DST the lamp turns on an hour before I would like it to. Fix the app or this thing is a nuisance.

### 1/5 — Fail

*2024-11-11*

App has completely stopped working. I get a network error and can no longer use the lamp at all. There is no support option in English and no way to resolve this issue. Very frustrated.

### 1/5 — Not able to connect to phone at all!

*2024-11-03*

I bought this lamp because it said it is Alexa compatible but I can’t find even register. I downloaded the app but it won’t let me make an account. I also tried to follow the steps to connect it to the Alexa app but can’t even find it in the Alexa app either when searching in the skills&games.

### 1/5 — App dead - do not buy

*2024-10-30, version 2.4.6*

Terrible. App has been killed without warning and, as other reviews say, I now also have a lamp that I can’t control in any way. Absolutely appalling

### 1/5 — App not working anymore

*2024-10-28, version 2.4.6*

Very good app to use with my moon lamp but now the app says “no network” and there is nothing I can do so the features I was using for my lamp ( auto turn off etc ) are not available . Piece of ***** , if I new I would have kept my money !

## Most praised reviews (10 highest-rated)

### 5/5 — I LOVE IT

*2023-02-20, version 2.4.6*

It is sooo pretty and I’m so happy I got it and I love it

### 5/5 — Awsome

*2022-02-11, version 2.4.0*

My mum bought this light and it’s Awsome You should really buy the Moon 🌙 it’s Awsome and The power of Roblox Compels u
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### 5/5 — Works phenomenally

*2021-08-24, version 2.0.3*

Love this app, perfect for my led light strips.

### 5/5 — great app

*2021-07-28, version 2.0.0*

easy to use, very useful

### 5/5 — Works fine for me

*2021-07-24*

I think some update must have been done because the app works fine for me, it connected right away and I was able to assess my features for my lamp. It is super easy to control with a lot of customizability to fit lots of situations, I really enjoy it so far!

### 4/5 — Love this app but needs a lot of progress.

*2024-10-12, version 2.4.6*

I love my moon lamp and have had it for a couple years I believe and this app is absolutely easy to use but the issue I’m now facing is it keeps losing connection to the app saying network problem and as another reviewer mentioned is they got rid of the 5 light setting where you can create your own light flow to now only 3 which is bizarre as that’s not a progression in the app. Great product just the app needs working on. 🫶

### 4/5 — More updates

*2023-12-18*

They haven’t have many updates or Changes in a LONG time but overall everything works great would just like to see more updates

### 4/5 — Great light but app force closes

*2022-09-19*

I’ve not had any issues with the app in the 8 months I’ve had it but recently when I open it and select the device I was to control, the app shuts down, this makes the app completely useless. Please fix this 🙏

### 4/5 — please add widget !

*2022-01-07*

pretty good app, would love to see a widget though 

have had a couple issues with changing to preset colors, app won’t let me select ones to the right sometimes but not that big of a deal to me because you can always see the color wheel anyway.

### 4/5 — Customization

*2021-09-14*

Overall I’m pretty happy with the app. I would, however, like to see the ability to create a custom scene. You can do it with colors, why not scenes (if it’s already there, it should be explained). Also, along those same lines, the scenes presented in the picture for the App Store are not all available. It could just be the fact that I only have strips, but I don’t see why that would matter. 

Something else that would be cool to see would be the ability to slow down scenes. Breathing goes really fast and I can’t tell is Candlelight is too fast or too slow but whatever it is isn’t right. I’d LOVE the ability to change the speed at which the scenes occurs! 

Overall I’m happy with the app. There are a few things I’d like to see, but that doesn’t mean the app itself or the products themselves don’t work well.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
