# eCommunity — user reviews

> 51 indexed App Store user reviews of eCommunity by Eco Community Sdn Bhd, rated 5.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/ecommunity/id1212242945/reviews
- App overview in markdown: https://appshunter.io/ios/app/ecommunity/id1212242945.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (15 of 51)

### 2/5 — Poor UX

*2025-09-15, version 4.8.12*

The user experience is poor. No dark mode. No way to adjust text size. Could be so much better and friendier.

### 2/5 — Phone gets hot each time using

*2025-02-20, version 4.6.3*

Just newly installed and use few time, but the phone gets so hot until worrying it will damage my phone battery. Have to keep quitting it when ever the heat gets worse.

### 3/5 — Please fix bugs

*2024-12-15, version 4.5.1*

The app really helps me to connect with the management office and get all the info.

Please help to fix this app whereby when I try to attach a document it keep crashing. This really cause a lot of problem.

### 3/5 — Lacks features

*2024-09-28, version 4.2.0*

It has so little features the app could use a bit more features.

Such as a way to make deposits on the app it self with bank in or e wallet . It could also use some redesign on the way you log in or add secondary users its quite difficult as the opt doesn’t even arrive sometimes

### 2/5 — Not updated

*2024-07-25, version 3.8.20*

I couldnt get the update of registered guest. Had tried installing many times

### 1/5 — Poor user experience

*2024-01-02, version 3.6.8*

Font too small in order to cramp too many things into screen
Lack of contrast so reduce legibility
Outstanding bills not indicated

### 2/5 — Unable to login

*2023-11-12, version 3.5.8*

Suddenly with the new update, I’m locked out of my account and it keeps reading ‘Invalid account type’ but when i verify my email, it shows it’s been registered to my unit already. So how exactly am I supposed to access it???

### 1/5 — This app is bad

*2023-09-24, version 3.3.2*

I can’t reset my password, keep saying account not found. How could it be? I have the account creation email in my mailbox. It just can’t find my email for reset password. Bad user experience, a simple reset password function also can’t work as expected.

### 1/5 — Worst App

*2023-09-07, version 3.2.44*

Worst app ever!!!! Don’t know why the MO and MC choose the app!!  Forgot password and request the OTP to log in but still cannot sign in!!!!!!

Worst App!!!!!!! Worst App!!!!!!! Worst App!!!!!!!

### 1/5 — Can’t Log In

*2023-09-04, version 3.2.42*

After update, my account log out itself. Try log in again it didn’t recognize my email and phone no. Try reset password, it can recognize my no. Try log in using new password. Got message pop up invalid account.

### 1/5 — Trash

*2023-09-03, version 3.2.42*

After recent update, no longer able to login. The absolute definition of trash developer.

### 1/5 — Unable to register

*2023-09-02, version 3.2.42*

Received OTC number via email , key in and stuck at same page. I tried so many times and days.

### 2/5 — Not happy

*2023-09-01, version 3.2.42*

Lots of residents not happy with latest update as we had to login again plus all notices marked as not read plus all feedback tickets cleared.

### 4/5 — Good

*2023-08-29, version 3.2.40*

Day and night difference after the latest update. It’s SOOO much smoother now.

### 1/5 — Stupid apps

*2023-06-19, version 2.1.17(50)*

Its was a apps I have use one time and will angry one time. useless application，Very lag and always happen problem for register visitor function.

## Most critical reviews (10 lowest-rated)

### 1/5 — Unable To Remove Acc

*2026-08-03, version 4.10.7*

I requested to have my account removed from the app as I no longer use their service but there’s no way to do that. Dodgy af!

### 1/5 — Worst app ever

*2025-07-02, version 4.8.6*

Worst app. slowest support team worst customer service from management even in ws group. Slow response to problems

### 1/5 — Unable to log in

*2025-04-04, version 4.6.5*

I’m suddenly locked out of my account and it keeps showing ‘invalid account type’ when i try to log in. And when i verify my email, it shows i’ve been registered to unit already. Also tried to reset password but still can’t log in to my account.

### 1/5 — CANT LOGIN

*2025-03-18, version 4.6.4*

I suddenly cant login to the app, the error keep showing me invalid account type!

### 1/5 — App not convinces

*2025-03-14, version 4.6.4*

The demo and the real main page is not the same column showing.

### 1/5 — No more notifications

*2024-11-17, version 4.4.8*

Apps no longer given any form notifications despite notifications features turned on

### 1/5 — Apps issue

*2024-11-11, version 4.4.8*

Can’t see the features at this apps almost a week & I need this apps to pay bill!

### 1/5 — Bug— not able to use the app to update visitor list

*2024-10-15, version 4.3.2*

There is bug in the apps causing errors to update my visitor list

### 1/5 — Authority owner issues

*2024-09-05, version 3.10.1*

Hello I’m owner of the family, why I not able to see my family register visitor number? Is that I lack of setting or this function not exists

### 1/5 — Information data breach

*2024-08-12, version 3.9.5*

It appears that this app contains all the important customer info that could be sold to property agents and ID companies. Reported to PDRM for further investigation on which staff is taking all the info and sellng it out making profit.

## Most praised reviews (10 highest-rated)

### 5/5 — Key collection

*2026-06-25, version 4.9.6*

This app is good for key collection. Can see the slots and make booking directly. Can submit defect also

### 5/5 — Very satisfied

*2026-06-10, version 4.9.6*

My condo has recently implemented this new app and is so much better than previous apps we used. More smooth and user friendly.

### 5/5 — Getting better

*2024-03-02, version 3.7.15*

Works well with iPhone 15max pro👍

### 5/5 — Good

*2023-09-07, version 3.2.44*

Very good community app for residents and tenants. They are keep improving hope to see more feature to benefits us.

### 5/5 — Super convenient

*2023-06-02, version 2.1.17(50)*

A very good app for owner like me. Able to make maintenance payment and utility bills through app. Do not have to go to the management office anymore. Thank you for developing this good app.

### 5/5 — Recomanded APP

*2021-08-16, version 2.1.3 (11)*

Quite good in term of user experience and simplicity of functions

### 5/5 — Superb app

*2021-07-27*

eVisitor helps a lot. Now less cars queue in front of guardhouse

**Developer response:** Hi there, thank you for your feedback. We will continuously improve to serve you better!

### 5/5 — Simple & neat

*2021-07-23, version 2.1.3 (11)*

My condo changed 3 apps 😅 So far the most user friendly app I ever use compare to others

### 5/5 — App works great

*2021-06-01, version 2.1.1 (9)*

I was impressed with the eBilling feature. can view billings, statements and make payment directly! And is easy for me to register my visitor, just create and share qr to my friend. No need to worry about miss out calls from guard anymore 😅

### 5/5 — Recommended apps

*2021-04-02, version 2.1.1 (9)*

Been using this apps for some times. This apps is very convenience to use, especially for payment. Everything is simple , straight forward and easy to understand. Good apps.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
