# eCOS Legal — Digital Onboarding > Digital client onboarding and identity verification for law firms. (iPhone/iPad app by InfoTrack Pty Ltd.) - Source: https://appshunter.io/ios/app/ecos-legal/id6448787443 (this page in markdown: same URL + `.md`) - Developer: [InfoTrack Pty Ltd](https://appshunter.io/developer/1686368526) - Category: Business - Price: Free - Age rating: 4+ - Requires: iOS 15.0 · 83 MB - Languages: American English - Released: 2023-05-31 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ecos-legal/id6448787443/reviews.md ## What is eCOS Legal? The eCOS App helps law firms start working with their clients by assisting you in securely providing important information and verifying your identity. Thousands of people use this ‘client onboarding’ service every week to get their legal matter underway more quickly and ensure that the law firm is complying with their regulated duties to know who their clients are. Typically, the eCOS Legal Client Onboarding App will assist you to complete detailed legal forms, perform a biometric identity check, and enable you to provide relevant financial information relating to your legal matter. When you download the App you will see the branding of your chosen legal services provider, this will match the logo on the email that you were sent by your legal adviser to begin the onboarding process. If you have any questions our dedicated eCOS support team or your lawyer will be able to assist you directly. Any data that you provide using the App will be held securely and only used for the purpose of conducting the legal matter with your legal services provider. The eCOS App is developed by InfoTrack UK, a leading provider of software to the Legal Services sector in England and Wales. To access online banking data InfoTrack is acting as an agent of TrueLayer and using TrueLayer’s Account Information Service. TrueLayer provides a regulated Account Information Service and TrueLayer is authorised and regulated by the Financial Conduct Authority in the UK under the Payment Services Regulations 2017 and the Electronic Money Regulations 2011 under reference number: 901096. ## Key features - Secure client information submission - Biometric identity verification - Legal form completion - Financial information provision - Branded by legal provider ## Recent user reviews (10 of 80) All indexed reviews: https://appshunter.io/ios/app/ecos-legal/id6448787443/reviews.md ### 1/5 — A hopeless tool for lazy solicitors *2026-07-17* There’s nothing straight forward that can’t be complicated by solicitors. They take on too much work, don’t have enough time to deal with your case and want you to do all the work they are getting paid for. This app is one such device they use. It’s utterly hopeless - a proper example of “computer says no” and with a 1.9 star review (which should tell them it’s hopeless), why is anyone still using it? End result is I’m just having to go to the office anyway and provide the required documentation. I could have saved 2 hours and just done that in the first place. Useless ### 1/5 — Worst app ever *2026-06-19, version 8.0.5* Bombed out 6 times, eventually had to ring support who blamed the app and told me to do it via a web browser. ### 1/5 — Fed up *2026-06-16, version 8.0.5* Am on my third attempt- keep’s crashing ### 1/5 — Erratic *2026-06-08, version 1.51* Massively frustrating process - took hours to get it to work. I feel sick with the stress of it. ### 1/5 — Refused to answer GDPR subject matter access request *2026-05-31, version 1.51* Beware of this company. They are offshore and are refusing to answer a direct request to provide answers to specific questions I have raised. You have been warned don’t risk your data with them! ### 1/5 — Not working *2026-05-12, version 1.51* I installed it today and uploaded the documents, but after a few hours it stopped working. I restarted my iPhone, but it’s still not working. ### 1/5 — Avoid *2026-05-12, version 1.51* It asks for bank account numbers and sort codes. Avoid - upmarket phishing ### 1/5 — Terrible user experience *2026-05-06* I don't know who designed this but buttons are badly labelled, there is a great deal of repetition and the whole experience feels like it was designed by a lawyer who wanted to get revenge for some wrong they experienced Perhaps they were forced to read Kafka as a child and decided to take the lessons learned as an inspiration. ### 1/5 — Utter Rubbish *2026-04-30, version 1.51* So many firey hoops and rugby post hurdles it’s not real. Frustrating beyond belief. We don’t necessarily have hard copy available people. Bills are more often than not quarterly. No one has paperwork or necessarily has printing access. Bloody ridiculously hard. How hard? Bloody ridiculously. Other id verification apps just aren’t this garbage. ### 1/5 — 🤬 *2026-04-22* A nightmare system to use - particularly when trying to help a 98 year old navigate his way round it. The questions don’t always make sense and despite asking for a ludicrous amount of information it doesn’t actually ask the crucial questions. About as unuser friendly as it’s possible to be! ## Frequently asked questions about eCOS Legal ### What does the eCOS Legal app do? The eCOS Legal app facilitates the client onboarding process for law firms. It allows clients to securely provide important information, verify their identity, and complete necessary legal forms and financial details related to their legal matter. ### What are the key features of the eCOS Legal app? Key features include secure submission of client information, biometric identity checks, completion of detailed legal forms, and the ability to provide relevant financial information. The app is also branded by the specific legal services provider you are working with. ### Is the eCOS Legal app free to use? Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees for the client. ### What kind of legal matters can this app be used for? The app is designed to assist with initiating any legal matter where a law firm requires client onboarding and identity verification. This includes providing necessary information and documentation to get your legal case underway. ### How is my data secured? Any data provided through the app is held securely and is only used for the purpose of conducting your legal matter with your chosen legal services provider. The app is developed by InfoTrack UK, a company specializing in software for the Legal Services sector. ## Version history (last 5 releases) ### 8.0.8 — 2026-07-23 Bug fixes & improvements ### 8.0.7 — 2026-06-30 Bug fixes & improvements ### 8.0.5 — 2026-06-15 Rebuilt eCOS Legal. Various bugfixes and stability improvements ### 1.51 — 2026-04-21 Upgrade of Identity Scan Tools ### 1.50 — 2026-04-13 Upgrade of Identity Scan Tools ## Apps similar to eCOS Legal | App | Rating | Price | Category | | --- | --- | --- | --- | | [Credas](https://appshunter.io/ios/app/credas/id1231930028) | 4.5 (3,579) | Free | Business | | [Gorvins Residential LLP](https://appshunter.io/ios/app/gorvins-residential-llp/id1466963900) | — | Free | Business | | [ONP Solicitors](https://appshunter.io/ios/app/onp-solicitors/id1503009278) | 1.0 (2) | Free | Business | | [DDC ID](https://appshunter.io/ios/app/ddc-id/id6446113829) | — | Free | Business | | [Verify 365](https://appshunter.io/ios/app/verify-365/id1671432692) | 3.6 (78) | Free | Business | | [Thirdfort](https://appshunter.io/ios/app/thirdfort/id1517893677) | 4.5 (708) | Free | Business | ## Related topics [dutton gregory](https://appshunter.io/ios/topics/dutton-gregory) · [ikigai infotech llp](https://appshunter.io/ios/topics/ikigai-infotech-llp) · [ifieldsmart technology llp](https://appshunter.io/ios/topics/ifieldsmart-technology-llp) · [mincoffs solicitors](https://appshunter.io/ios/topics/mincoffs-solicitors) · [legal matchmaker](https://appshunter.io/ios/topics/legal-matchmaker) · [cunningtons llp](https://appshunter.io/ios/topics/cunningtons-llp) · [ursb](https://appshunter.io/ios/topics/ursb) · [regulatory affairs professionals society](https://appshunter.io/ios/topics/regulatory-affairs-professionals-society) · [lawwiz](https://appshunter.io/ios/topics/lawwiz) · [lawgic](https://appshunter.io/ios/topics/lawgic) · [proximo legal services](https://appshunter.io/ios/topics/proximo-legal-services) · [okie dokie solutions llp](https://appshunter.io/ios/topics/okie-dokie-solutions-llp) · [digital onboarding](https://appshunter.io/ios/topics/digital-onboarding) · [lawbox](https://appshunter.io/ios/topics/lawbox) · [appmetry technologies llp](https://appshunter.io/ios/topics/appmetry-technologies-llp) · [saaranga infotech llp](https://appshunter.io/ios/topics/saaranga-infotech-llp) · [cosi cosi](https://appshunter.io/ios/topics/cosi-cosi) · [a1c certificate](https://appshunter.io/ios/topics/a1c-certificate) · [ludic group llp](https://appshunter.io/ios/topics/ludic-group-llp) · [gordons llp](https://appshunter.io/ios/topics/gordons-llp) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*