# Ecotricity Top-Up App > Mobile app for topping up Pay As You Go smart meters with secure payment card storage. (iPhone/iPad app by PayPoint PLC.) - Source: https://appshunter.io/ios/app/ecotricity-top-up-app/id6443797888 (this page in markdown: same URL + `.md`) - Developer: [PayPoint PLC](https://appshunter.io/developer/1019559760) - Category: Utilities - Price: Free - Rating: 2.51/5 from 90 App Store ratings · 20 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 54 MB - Languages: American English - Released: 2024-01-08 - Data updated: 2026-10-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ecotricity-top-up-app/id6443797888/reviews.md ## What is Ecotricity Top? Ecotricity is Britain’s greenest energy company. Wave goodbye to the top-up dash to your local shop – the Ecotricity Top-Up App lets you top-up your Pay As You Go smart meter from your phone in seconds. It couldn’t be easier – simply register and set up your payment card to get started. With the Ecotricity Top-Up App, you can: • Top-up your PAYG smart meter from anywhere, at any time • Securely save a payment card to use for top-ups • Keep track of what you’re spending with full PayPoint history ## Key features - Top-up PAYG smart meter remotely - Securely save payment card - Track spending history - Instant top-ups - PayPoint history ## Recent user reviews (10 of 20) All indexed reviews: https://appshunter.io/ios/app/ecotricity-top-up-app/id6443797888/reviews.md ### 5/5 — Brilliant Company & So Easy *2026-08-26* I have been with ecotricity for over 16years, always had great service and love what they do, so for me it’s the only option! The app is so easy to use! Fabulous company in every respect! ### 5/5 — Happy customer *2026-01-30* I did have a few problems with the new app to start with but customer services talked me through it all and has worked perfectly ever since. I did have to change the card I usually pay with ### 5/5 — The bestest 👌 *2025-12-12* I have been with ECO for many years and I stay with them because I trust them for me and our planet :) I love the app it is just so very easy and simple to use ! Love it all Billie Hands ### 1/5 — Review *2025-11-21* When I was advised to download the new app, I had difficulty connecting my account to it. Luckily, I spoke with a guy in customer service and he helped me, as I should received two unique codes for my gas and electric which I didn’t receive. I then saw that I couldn’t view the amount on my account to what I’d got in the gas and electric account - I do believe a new update needs to happen to customers can view the balance on their account. Kind regards Neil Terrible app that really need’s updating and bringing into the 21st century…. Don’t go for a cheap company go for a quality one were they know what they are doing…..very basic app…. I Think it still needs work… It would be so so nice and helpful to see the balance of my smart meter on my phone….because I know of a few energy companies that offer this… Please update soon or risk loosing a customer….. Update the app soon please…not all my transactions go through and have to log in around 3 times Not good at all ### 3/5 — App Issues *2025-11-12* The app is hard work. I have lost count of the times payment wont go through because the app has crashed. I have seen that many people conplain about it but it seems no effort is put in keeping the app updated. ### 2/5 — Love the company, not the top-up app *2025-10-29* Please, improve the functionality of this app! Due to several unsuccessful attempts to top-up, the bank keeps withholding the payments, even when they don’t register on the app! Very frustrating and inconvenient! I chose to stay as a customer because I align with the company’s manifesto and philosophy, but the stress caused by this disfunctional app is testing my resolve, sometimes, unfortunately. ### 5/5 — Ecotricity *2025-08-17* I have been with Ecotricity for about 12 years and I would never think of leaving. ### 5/5 — Easy to use *2025-05-17* The app to top up is simple to use even for those who aren’t computer savvy. Also they are always the first to put their prices down when gas an electricity is dropping usually mine as gone down weeks before other relatives of mine. ### 1/5 — Why remove payment options *2025-04-06* Updated to 1 star. Stil no Apple Pay. Tech has gone backwards making it more difficult to top up and stay in credit! New app is not as good as the old one. I need to remember my card details to make payment each time. Previously I could use Apple Pay with ease. Why go backwards in technology? ### 2/5 — Green, but customer services poor *2025-04-03* We like the green energy but the pay-as-you-go app is dreadful. And the customer helpline when you ring up is not very good. And once you’ve got used to the glitches in the new app, they throw something else at you. I am getting very frustrated & will go back to Eon if they don’t sort it out. ## Frequently asked questions about Ecotricity Top ### How do I top up my Ecotricity meter? You can top up your Pay As You Go smart meter by registering in the Ecotricity Top-Up App and setting up your payment card. Once registered, you can complete top-ups from your phone in seconds. ### Is the Ecotricity Top-Up App free to use? Yes, the Ecotricity Top-Up App is free to download and use. There are no in-app purchases or advertisements within the application. ### What devices support the Ecotricity Top-Up App? The Ecotricity Top-Up App is currently supported on iPhone and iPod devices. ### How secure is saving my payment card in the Ecotricity Top-Up App? The app allows you to securely save a payment card for faster top-ups. Payment card details are handled with security measures to protect your financial information. ### Can I see my past top-up transactions? Yes, the Ecotricity Top-Up App provides full PayPoint history, allowing you to keep track of what you're spending on your energy top-ups. ### What is the age rating for the Ecotricity Top-Up App? The Ecotricity Top-Up App has an age rating of 4+, making it suitable for a wide range of users. ### How often is the Ecotricity Top-Up App updated? The latest version of the Ecotricity Top-Up App is 1.2.6, which was last updated on September 18, 2026. Updates typically include improvements and bug fixes. ### What is the user rating for the Ecotricity Top-Up App? The Ecotricity Top-Up App has an average rating of 2.5 stars from 90 ratings. This indicates a mixed reception from users. ## Version history (last 5 releases) ### 1.2.6 — 2026-09-18 Bug fixes and performance improvements. ### 1.2.4 — 2026-06-18 Bug fixes and performance improvements. ### 1.2.3 — 2026-05-28 Bug fixes and performance improvements. ### 1.2.2 — 2026-03-30 Bug fixes and performance improvements. ### 1.2.1 — 2025-10-22 Bug fixes and performance improvements. ## More apps by PayPoint PLC - [Smart Prepay](https://appshunter.io/ios/app/smart-prepay/id1210743398) - [Collect+ StoreScan](https://appshunter.io/ios/app/collect-plus-storescan/id1444324173) - [PayPoint One Stock Manager](https://appshunter.io/ios/app/paypoint-one-stock-manager/id1445408762) - [Top Up Now (NI Customers)](https://appshunter.io/ios/app/top-up-now-ni-customers/id1473011668) - [TVL Pay](https://appshunter.io/ios/app/tvl-pay/id1523507093) - [PayPoint Southern Housing](https://appshunter.io/ios/app/paypoint-southern-housing/id1604230424) All apps by PayPoint PLC: https://appshunter.io/developer/1019559760 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-01.*