# Ecotricity

> Mobile app for managing green energy accounts, submitting readings, and viewing bills. (iPhone/iPad app by ECOTRICITY GROUP LTD.)

- Source: https://appshunter.io/ios/app/ecotricity/id986732377 (this page in markdown: same URL + `.md`)
- Developer: [ECOTRICITY GROUP LTD](https://appshunter.io/developer/986732376)
- Category: Utilities
- Price: Free
- Rating: 5.00/5 from 3 App Store ratings · 22 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 57 MB
- Languages: English
- Released: 2015-07-20
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ecotricity/id986732377/reviews.md

## What is Ecotricity?

Ecotricity is Britain’s greenest energy company.
 
With lots of great features, the Ecotricity App lets you easily manage your account on the go. With the Ecotricity App you can:
 
• Access your Ecotricity account at any time
• Submit meter readings for your gas and electricity accounts – quickly and easily
• View the real-time balance on your account
• Make a payment
• Save your payment method for the next time
• View your previous bills
• Download PDFs of your bills and annual statements
• Get notified when your latest bill is ready to view
• Report any problems with your meter
• Use the handy torch to help you read your meter in dark places
• Edit your contact details and let us know how you’d prefer to hear from us
• Access 24 hour emergency contact numbers to report power cuts or gas leaks
 
To switch to Ecotricity, visit ecotricity.co.uk or call us on 0808 123 0 123.

## Key features

- Account management
- Submit meter readings
- View account balance
- Make payments
- View and download bills
- Edit contact details
- Emergency contact access

## Recent user reviews (10 of 22)

All indexed reviews: https://appshunter.io/ios/app/ecotricity/id986732377/reviews.md

### 5/5 — Ecotricity App

*2024-10-08*

They got into a bad mess at one point with their billing and I had to call them up every month. But everything’s working well now. A good company, and they’re trying to move things in the right direction

### 2/5 — Poor App, good supplier

*2024-09-03*

I have no problem with the supplier which has been consistent and reliable & relatively easy to get hold of by phone. 
The App has one major problem it logs me out after ever use and doesn’t have a setting in app to change and you can’t set thumbprint log in. I use the app to send readings and make payments which once in is easy to use just unfortunately one gets logged out , get this sorted and the my whole experience interfacing with ecotricity would go up to 5 stars.

### 5/5 — It good but could be better.

*2024-07-17*

Would be great to use Face ID to login. 
As seem to be a slight glitch when I first try to login says try again, but work fine the second time. 

Other than that it’s great. 
Paying bills has never been so much fun ;)

### 1/5 — Desperately Seeking Updates

*2024-06-04*

I’ve just signed up to Ecotricity as the rates are very competitive. However the app is a big disappointment. Aside from the fact you have to sign in every time you open the app, the functionality is clunky and with very basic information (see the OVO app for how to do it). For example, I have a smart meter and I’d like to see my usage on the app. It really should all sync up. Come on now people - TWO YEARS since the last update???

### 4/5 — Faulty current outstanding charge

*2024-05-09*

The app doesn’t show the correct outstanding charge.  
Only by closing it and re-opening it does the figure update.  This is misleading, irritating and really sloppy.  
It needs to be fixed - the fault has been present from the start of the app.

### 5/5 — Customer 10+ yrs

*2024-04-05*

Excellent, clean electricity provider. That to the provision of clean electricity. (5 stars) Currently, I shouldn’t go anywhere else.

Every whole is constituted by the sum of its parts.

This to the company: 1) tel communication with staff apparently friendly and forthcoming, but consecutively unresponsive, e.g. a matter was raised re UKPN’s niggle re meterbox gauge of wires used and this being the responsibility of the provider, and the provider (you) agreed in a friendly manner over the phone but then no comeback even after emails: we got our own electrician to do this at the eleventh hour (minus 1 star) … 2) Why is the app no longer showing full billing and reading history in Your Activity; this was a very practical little device indeed re one’s own statistics (minus 1 star): might wanna try reinstalling the app.

Carry on improving, guys! You’re up against something very much equating an ethical-crime cartel enjoying anything from a tiny little thumbscrew to going to war (plus 2 stars)

Vivat vita amoris terrae nostrae

### 3/5 — Nice app but still estimated readings….

*2024-03-27*

App is easy to navigate; yet with all the technology to hand, still only give inaccurate estimated readings if you happen to be away from home when they give you a short opportunity to provide a reading, then subsequently bill you with said estimate.

### 5/5 — No ambiguity

*2024-03-09*

You make paying energy bills almost a joy!! End of the month read my meters then submit them and receive a bill for what I’ve used.
I know exactly where I am and that some multi national is not hoarding my hard earned cash.

### 2/5 — The app login is just awful.

*2024-02-13*

First there is a login screen, then a login password screen, then a screen about speeding up your typing, then enter details and press Go. Then an error screen and please try again (only when the app has been closed and previously cleared but still annoying) and finally you are into the app. The app itself is good. In comparison, tap the British Gas app once and facial recognition takes you straight to the home page. Nuf said

### 1/5 — This company emails you at 2am wanting money.

*2024-02-03*

I had to block Ecotricity as they hound you for money a few days after the bill. They emailed me at 2am today a few days after bill was released. They phoned my four times in work demanding payment and honestly they’re team were very unkind about it even though my pay day was on the Friday this was Wednesday. They can’t even give you a day before they start demanding payment. I’d avoid them.

## Frequently asked questions about Ecotricity

### How do I submit meter readings with Ecotricity?

You can easily submit your gas and electricity meter readings directly through the Ecotricity app. The app also includes a handy torch feature to help you read your meter in dark places.

### Can I view my past bills in the Ecotricity app?

Yes, the Ecotricity app allows you to view your previous bills and download PDFs of your bills and annual statements for your records.

### Is Ecotricity app free to use?

Yes, the Ecotricity app is completely free to download and use. It is available for iPhone, iPad, and iPod devices.

### How often is the Ecotricity app updated?

The Ecotricity app was last updated on March 24, 2022, with version 3.9.1. Updates typically include new features and improvements to enhance user experience.

### What is the age rating for the Ecotricity app?

The Ecotricity app has an age rating of 4+, making it suitable for a wide range of users.

### Can I make payments through the Ecotricity app?

Yes, you can make payments for your energy bills directly within the Ecotricity app. You can also save your payment method for future convenience.

### What should I do if I have a power cut or gas leak?

The Ecotricity app provides access to 24-hour emergency contact numbers to report power cuts or gas leaks, ensuring you can get help quickly.

### How can I contact Ecotricity if I have a problem with my meter?

You can report any problems with your meter directly through the Ecotricity app. For general inquiries, you can also visit ecotricity.co.uk or call 0808 123 0 123.

## Version history (last 5 releases)

### 3.9.1 — 2022-03-24

In this release we've fixed some bugs and made some styling improvements to help the app run more smoothly so we can keep turning your bills into mills.

Thanks for helping us build a greener Britain.

### 3.9.0 — 2022-01-25

In this release we've fixed some bugs and made some styling improvements to help the app run more smoothly so we can keep turning your bills into mills.


Thanks for helping us build a greener Britain.

### 3.8.1 — 2021-10-27

In this release we've fixed some bugs and made some styling improvements to help the app run more smoothly so we can keep turning your bills into mills.

Thanks for helping us build a greener Britain.

### 3.8.0 — 2021-09-01

In this release we've fixed some bugs and made some styling improvements to help the app run more smoothly so we can keep turning your bills into mills.

Thanks for helping us build a greener Britain.

### 3.7.0 — 2021-08-02

In this release we've fixed some bugs and made some styling improvements to help the app run more smoothly so we can keep turning your bills into mills.

Thanks for helping us build a greener Britain.

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## More apps by ECOTRICITY GROUP LTD

- [Ecotricity App](https://appshunter.io/ios/app/ecotricity-app/id6447684270)

All apps by ECOTRICITY GROUP LTD: https://appshunter.io/developer/986732376

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*