# EcoWater Systems Wi-Fi Manager — user reviews

> 104 indexed App Store user reviews of EcoWater Systems Wi by EcoWater Systems LLC, rated 2.00/5 from 99 ratings.

- Source: https://appshunter.io/ios/app/ecowater-systems-wi-fi-manager/id1001681721/reviews
- App overview in markdown: https://appshunter.io/ios/app/ecowater-systems-wi-fi-manager/id1001681721.md
- Rating breakdown: 5★ 16 · 4★ 4 · 3★ 4 · 2★ 15 · 1★ 60

## Newest reviews (18 of 104)

### 2/5 — Push Nachrichten wären toll

*2026-04-24, version 1.25.1*

Leider funktionieren die Push Benachrichtigungen nicht - so bekommt man nicht wirklich mit wenn der Salzvorrat zur Neige geht 


ansonsten tut die App was sie soll

### 3/5 — As of iOS 26 Oct 2025, app not working

*2025-10-15, version 1.25.1*

As of Oct 2025 the app doesn’t work, doesn’t allow for login and doesn’t show my RO device. It’s just stuck on Initialising configuration message and doesn’t move ahead. I have checked all WiFi config and rebooted router also. The device says it’s connected to the WiFi and Internet also. Please investigate. Update- issue is website being down and app stuck fixed. No updates to this app for 1 year remains!

### 2/5 — Login wird nicht gespeichert

*2025-04-17, version 1.25.1*

Ist nicht in Ordnung: Login wird leider nicht gespeichert . Man muss sich immer wieder anmelden.

### 1/5 — App is the worst

*2024-10-13, version 1.25.1*

This app is definitely a reflection of the company it represents. Very disappointed.

### 3/5 — Storico consumi

*2024-08-14, version 1.25.1*

L’app funziona abbastanza bene. Peccato che, almeno nel mio caso, non registri uno storico superiore ai 3 mesi . Io ho l’addolcitore dal luglio 2023 e ho perso tutti i dati di consumo fino al maggio 2024.

### 1/5 — You should be embarrassed

*2024-08-08, version 1.25.1*

Buggy app. Won’t store login credentials.

### 1/5 — Geht so

*2024-08-05, version 1.25.1*

Man wird ständig automatisch ausgeloggt 
Ultra nervig leider

### 2/5 — Very limited

*2024-04-28, version 1.25.0*

Like others I don’t get notifications (and my iOS and app settings are right). The app is also missing very basic information like when the last recharge was. Right now this app has very little utility.

### 1/5 — Worst app to connect

*2023-12-14, version 1.25.0*

After multiple sessions following instructions still no connectivity! Does not even deserve a star. So frustrated…

### 1/5 — Difficult to read

*2023-12-03, version 1.24.0*

Update made font even smaller and more difficult to read. Lack of ability to use landscape mode is mind boggling.

### 2/5 — Graphs stopped working

*2023-11-26, version 1.23.2*

App was great when I bought the system but weeks later, the graphs in the app stopped plotting. Further, minerals continue to accumulate on shower heads, so uncertain if the overall system is working. I’d say the 2-star reflects both the app AND the company.

### 2/5 — Steinzeit App

*2023-08-14, version 1.23.2*

Vom Design eine Steinzeit App. Hier verpasst der Hersteller den Anschluss an die digitale Welt

### 2/5 — Rey archaic

*2023-07-06, version 1.23.2*

Not completely useless but for our water softener it shows very little usable info. Also usage off by a factor of ten and they have done nothing to fix it.  App support is non existent.  Might have been impressive 25 years ago but just assume you are not going to have an app to use and you will be happy.

### 1/5 — Stuck on initializing configuration

*2023-06-20, version 1.23.2*

I’ve launched the app and it does not get past initializing configuration screen. I’ve even deleted the app and reinstalled it and still this does not fix it. Please fix this ASAP.

### 1/5 — IOS  16.3.1

*2023-03-05, version 1.21*

Nie działa prawidłowo. Nie pokazuje ilości soli, błędnie wskazuje bieżący przepływ wody…

### 2/5 — Appli non maintenue

*2023-02-07, version 1.21*

Quel dommage de voir que l’appli n’est pas maintenue à jour, surtout quand c’est un argument mis en avant par les commerciaux chez les concessionnaires EcoWater !
Dernière MàJ il y a plus d’un an. Pour le leader de la construction d’adoucisseur, c’est surprenant qu’aucun budget ne soit alloué au développement de l’app qui est un atout indéniable pour jouer face à la concurrence. 
Si un jour un support prend connaissance de mon message, n’hésitez pas à me contacter si vous souhaitez des idées d’amélioration en terme d’UX et de fonctionnalité. Je travail dans le milieu alors je pourrais être de très bon conseil ;)

### 2/5 — Veraltet

*2023-02-04, version 1.21*

Zwar funktioniert es soweit, aber das Design ist etwas stark veraltet. Login wird nicht gespeichert, so dass es jedes Mal notwendig ist sich mit E-Mail und Passwort anzumelden (sehr nervig) und Push Benachrichtigungen gibt es nicht. Was cool wäre, wenn man die Verbrauchswerte herunterladen könnte. Wenn das ganze Mal mit den oben genannten Features kommen sollte und vor allem eins mit einem neuerem Design, würde es 5 Sterne verdienen. So leider nur 2 Sterne. Ich hoffe meine Nachrichte kommt bei den entsprechenden leuten an.

### 3/5 — Interessante app met veel gegevens maar enkele mankementen.

*2023-01-28, version 1.21*

De app is niet geoptimaliseerd voor tablets, enkel voor smartphones.
Ook is het tabblad EASE niet leesbaar in de donkere modus doordat men dan een donkere tekst op een donkere achtergrond heeft en men ook in de app geen instelling heeft om ze op een andere modus te forceren.

## Most critical reviews (10 lowest-rated)

### 1/5 — Is the app still working

*2026-06-06, version 1.25.1*

The app does not seem to be updating though the water unit itself seems to be working and is online

### 1/5 — Desperately Needs Updating

*2026-05-27, version 1.25.1*

I have had my two systems for about five years. This app works in the most basic level. I haven’t received notifications for maybe three or four years. It’s cumbersome, ugly and desperately needs to be brought into the modern era.

Furthermore Eco Water needs to bring up to date guides on the their app or YouTube for simple maintenance like updating WiFi, resetting filter change notifications, etc. The only thing worst than this app is nothing at all.

### 1/5 — Shame

*2026-04-14, version 1.25.1*

I cannot even check when last regeneration took place, totally useless application

### 1/5 — Stopped working

*2026-02-09, version 1.25.1*

Was working fine until this weekend when it does not recognize my U/P, even tried resetting password it did not recognize the email so I could not even change the password

### 1/5 — App doesn’t work

*2025-11-28, version 1.25.1*

This app doesn’t work. Switched back to login page before finished creating new account. We tried setting up a new account because it would not let us login on the account we set up. Very frustrating. Wasted a lot of our time.

### 1/5 — Notifications stopped working

*2025-05-31, version 1.25.1*

First I was getting Notifications a few times a week and now I don’t get any! My outside faucet was dripping for over a week and I should have received a notification. This defeats the purpose of this system! This is why I upgraded! PLEASE FIX THIS!

### 1/5 — Veraltet

*2025-05-12, version 1.25.1*

Die App muss dringend überarbeitet werden. Jedes Mal muss man sich beim
Benutzen der App erneut einloggen. Es gibt leider keine Funktion diesen Login zu speichern.
Außerdem sollte es möglich sein, bei geringem Salzstand in der App benachrichtigt zu werden.
Alles andere als bedienungsfreundlich.

### 1/5 — Mostly useless

*2025-01-21, version 1.25.1*

The app doesn’t help with anything: it doesn’t send any notifications (any alerts are sent via email), it doesn’t let you know if WiFi connection is lost, batteries died, filters need replacement, etc.). The ONLY benefit as I see it is to the vendor who can use customers WiFi connection to track when they need to make sales calls.

### 1/5 — Worst app ever

*2025-01-04, version 1.25.1*

Designed and functions as if created by a 2 yr old.  This app makes it difficult to log into your account and stayed logged in.  It’s easier to use the browser. All the sales pitch about a great service from a company owner by Warren Buffet are a scam. This app is useless

### 1/5 — Consommation

*2024-11-12, version 1.25.1*

Nul, plus d’1 mois sans correspondance entre l’appareil et l’application

## Most praised reviews (10 highest-rated)

### 5/5 — Works well

*2023-07-17, version 1.23.2*

I like the alerts for low salt and the water usage information.

### 5/5 — Err3700 whole home refiner with RO

*2022-05-07, version 1.21*

I love this system and the app allows me to track my water useage. Also let’s me know when I have to put salt back in the system so it never runs out. ⭐️⭐️⭐️⭐️⭐️

### 5/5 — Problemi con l’app

*2022-02-12, version 1.21*

L’app per l’addolcitore su apple non si apre, continua a dare errore

### 5/5 — Übersicht über die Anlage

*2018-04-25, version 1.10.3*

Die App ist übersichtlich aufgebaut und zeigt alle relevanten Werte an.
Übrigens das Passwort miss nicht jedesmal eingegeben werden, der Button für „Password merken“ ist nur falsch belabelt mit „Passwort vergessen?“

### 5/5 — No problems

*2018-04-21, version 1.10.3*

I have had no problems using this app. Gave me an alert that I had water running in the house, turns out I forgot to shut of the garden hose all the way. Ease report quickly tells me everything I need to know like manufacturing information, recharge status. Always get a quick answer through customer support.

### 5/5 — Early days but appears to work perfectly

*2017-06-03, version 1.8*

This app works with certain Wifi enabled Ecowater Softeners. I've only had the softener installed a couple of days but as is quite common, it's under a the sink, which makes it awkward to access the control panel. With this app, (and the website) I won't need to touch it the panel.  The app v1.8 (83) is well designed and appears to be stable. I suspect once the novelty has warn off I won't  use the app very often, as it will alert me when the salt needs replacing anyway.

### 5/5 — Solid app

*2017-03-26, version 1.7*

I love the water usage reporting. It allows me to make smarter choices so I can reduce my overall water bill each month. I'd love to also know how I compare to my neighbors and I'd love to be able to have the app coordinate with amazing prime to send new salt bags to my door.

### 4/5 — Fix dark mode EASE Report

*2023-12-11, version 1.25.0*

Impossible to read blue letters on a black background.   How about white letters?

### 4/5 — Good overall, needs dark mode support

*2023-01-08, version 1.21*

Overall meets my expectations with one exception. Many screens have text that shows as black on black when in dark mode. Have to switch to light mode to use the app.

### 4/5 — Good app. Frustrating to set up.

*2021-09-17, version 1.21*

**Update**. App stopped working because of a problem with my WiFi. WiFi has been fixed & app now works great - it totally meets my needs. Changing rating from 1 to 4 (would be 5 if not for the difficulty setting up). 

**Original** Had to contact my own internet system tech company to get WiFi manager set up. (Dealer tried but could not get WiFi to connect.). WiFi manager worked great for a couple of weeks & hasn’t worked since. Have called & emailed manufacturer - no tech support.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*
