# ECWORKS 311

> Mobile tool for residents to report and track non-emergency city issues. (iPhone/iPad app by City of East Chicago.)

- Source: https://appshunter.io/ios/app/ecworks-311/id930188338 (this page in markdown: same URL + `.md`)
- Developer: [City of East Chicago](https://appshunter.io/developer/1458886214)
- Category: Utilities
- Price: Free
- Rating: 4.71/5 from 7 App Store ratings
- Age rating: 12+
- Requires: iOS 17.6 · 143 MB
- Languages: Arabic, English, French, German, Italian, Korean, Portuguese, Russian, Chinese, Spanish and 3 more
- Released: 2014-11-11
- Data updated: 2026-06-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ecworks-311/id930188338/reviews.md

## What is ECWORKS 311?

ECWORKS 311 mobile application is a combination of tools and services that allow residents to report and track non-emergency issues directly to city departments. The customized app offers a service menu that gives concerned citizens an opportunity to report community issues and problems such as graffiti, potholes, stray animals, streetlight outages, damaged trees, weeds, garbage collection, street maintenance, abandoned vehicles, broken water lines, sewer issues, signage issues, street pavement and more. The steps are as simple as uploading a photo and giving a description of the issue. Residents will also be able monitor the progress of the issue. The app will recognize the location of the issue and also alert the citizen once the complaint has been received. The City of East Chicago continues to work in many efforts to resolve city-related issues for you. This is a part of East Chicago’s ongoing commitment to solve daily problems that citizens recognize every day in an efficient manner. Get involved in your community by downloading the App now. It’s simple and easy.

This app submits data to the City of East Chicago via a third party service, SeeClickFix. The handling of the data submitted to the City for servicing the issues submitted using this app is covered by the city's privacy policy which you may read here: http://www.eastchicago.com/page80/styled/index.html

Privacy Statement:
SeeClickFix will handle and store your data as well. You can read SeeClickFix's terms of use here: http://seeclickfix.com/terms_of_use

## Key features

- Report community issues
- Track issue progress
- Upload photos and descriptions
- Automatic location recognition
- Receive complaint alerts
- Service menu for issue types


## Frequently asked questions about ECWORKS 311

### What types of issues can I report with ECWORKS 311?

ECWORKS 311 allows you to report a wide range of non-emergency city issues. This includes problems like graffiti, potholes, stray animals, streetlight outages, damaged trees, weeds, garbage collection, street maintenance, abandoned vehicles, broken water lines, sewer issues, signage issues, and street pavement.

### How do I report an issue using ECWORKS 311?

Reporting an issue is simple. You can upload a photo of the problem and provide a brief description. The app will automatically recognize the location of the issue.

### Can I track the progress of my reported issues?

Yes, residents can monitor the progress of the issues they report through the ECWORKS 311 app. You will also be alerted once your complaint has been received by the city departments.

### Is ECWORKS 311 available on all devices?

Based on the provided data, ECWORKS 311 is supported on iPhones. Information regarding Android or other device compatibility is not specified.

### What is the age rating for ECWORKS 311?

ECWORKS 311 has an age rating of 12+. This indicates it is suitable for users aged 12 and older.

### How often is ECWORKS 311 updated?

The latest version of ECWORKS 311 is 6.5.0, which was last updated on May 21, 2026. This suggests a history of updates, though the exact frequency is not detailed.

### Does ECWORKS 311 have ads?

No, ECWORKS 311 does not contain advertisements. The app is free to download and use without any ad interruptions.

### What is the user rating for ECWORKS 311?

ECWORKS 311 has a strong user rating of 4.7 stars, based on 7 ratings. This indicates a high level of user satisfaction with the app's functionality.

## Version history (last 5 releases)

### 6.5.0 — 2026-05-21

- This release introduces full landscape orientation support across all primary application tabs to improve accessibility and viewing flexibility.

### 6.3.1 — 2026-03-14

- This update introduces smarter category suggestions powered by AI, improved search functionality, and in-app update prompts for a smoother experience.

### 6.2.7 — 2026-01-27

- Update age rating questions

### 6.2.6 — 2025-12-12

- Bug fixes and minor enhancements

### 6.2.4 — 2025-10-31

- Fixed bug in request form, in which text input was scrambled on devices running iOS 26.
- Fixed bug in request comment form, in which prepared message option was missing for staff users.

## Apps similar to ECWORKS 311

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [My Merrillville](https://appshunter.io/ios/app/my-merrillville/id6747511663) | — | Free | Utilities |
| [Sandy CityServe](https://appshunter.io/ios/app/sandy-cityserve/id1415196980) | 3.9 (13) | Free | Utilities |
| [Stephenville](https://appshunter.io/ios/app/stephenville/id1628399146) | — | Free | Utilities |
| [My Marysville](https://appshunter.io/ios/app/my-marysville/id6740639939) | 5.0 (2) | Free | Utilities |
| [Everett at Work](https://appshunter.io/ios/app/everett-at-work/id6450187770) | 4.7 (20) | Free | Utilities |
| [Watertown MA](https://appshunter.io/ios/app/watertown-ma/id1547838092) | 4.0 (11) | Free | Utilities |

## Related topics

[ecworks 311](https://appshunter.io/ios/topics/ecworks-311)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*