# Edenic — user reviews > 38 indexed App Store user reviews of Edenic by Bluelab Corporation Ltd, rated 1.59/5 from 32 ratings. - Source: https://appshunter.io/ios/app/edenic/id1614720652/reviews - App overview in markdown: https://appshunter.io/ios/app/edenic/id1614720652.md - Rating breakdown: 5★ 1 · 4★ 2 · 3★ 0 · 2★ 2 · 1★ 22 ## Newest reviews (12 of 38) ### 1/5 — App won't open *2026-01-04* Bought this specific monitor for wifi capabilities. App won't open on phone. Submitted support ticket and recommended action was "wait five minutes for it to open" while it's fixed. That didn't work either. **Developer response:** We sincerely apologize for the issue you are experiencing. Our team has now restored all affected accounts so you can now login into Edenic. Further info and updates can be found here: https://resources.bluelab.com/edenic-alerts ### 1/5 — Apparently app not loading *2026-01-03, version 1.14.10* If app doesn’t load and updated to the latest please don’t release. As a QE engineer, I would right away reject production release version. When you cannot support app in iOS or android platforms better give it up maintaining. ### 1/5 — $900 on bluelab and app dont work *2025-12-28, version 1.14.10* bought a bluelab ph controller and the wifi app does not work ### 1/5 — Unable to use app *2025-12-22, version 1.14.10* App is not responding. For the money spent on this unit you would expect better quaility. ### 1/5 — Won’t load *2025-12-21, version 1.14.10* After account creation you cat login. Jus keeps says loading. Deleted and reinstalled app and still broken. ### 1/5 — Constant log in issues *2025-12-20, version 1.14.10* Been using app for almost a year, log in issues happen constantly. Sometimes apps works sometimes it odesnt. When it doesn’t it’s when u need it most. ### 1/5 — Embarassing *2025-12-20, version 1.14.10* All I know is if I created an app, I’d make sure it worked before I released it to the public… just saying ### 1/5 — Server issue *2025-12-19, version 1.14.10* Cannot log in to application after account creation. ### 1/5 — It’s rubbish *2025-11-04, version 1.14.7* It’s offline more than it’s online. Lot of money spent on WiFi equipment to not be able to monitor what you paid to monitor…. They need to sort their server or coding ### 1/5 — Trash *2025-11-04, version 1.14.7* The app is terrible. Disconnects from WiFi and will not connect back unless you permanently delete your account and create a new one. Then you can access the live feed of the monitor for the guardian however access any of the alerts to set them so that the device is actually useful ### 1/5 — Frustrating *2025-08-13, version 1.14.5* Incredibly unreliable and has caused a huge amount of stress and worry for us as crop feed monitoring has been made impossible! ### 1/5 — Apple Watch version *2025-08-01, version 1.14.5* The version won’t show the same devices as my phone and has no way to control anything in the watch to add the device or see it. It just lists two devices never connected to my account ## Most critical reviews (10 lowest-rated) ### 1/5 — Mrgreen *2026-06-20, version 1.15.3* May have invest some money in developing app .. this is really bad .. errors after errors ### 1/5 — Extremely Slow and Frustrating to Use *2026-03-25, version 1.15.0* The app seems to have a good concept, but in my experience the performance is extremely slow. It takes far too long to respond, load, and move between sections, to the point that it becomes almost impossible to use normally. I hope the team can optimize it soon, because right now the user experience is very frustrating. ### 1/5 — Problems after problems *2026-03-21, version 1.15.0* I’ve had the blue labs controller for a little over a year. This controller disconnects a few times a month. Sometimes days. We’re going on the longest disconnect ever. 1 week. And looking back on emails there was a disconnect 2 weeks ago. If I could give negative stats I would. Other electronics I use that store info on servers have problems maybe twice a year for 24hrs, not weeks on end. And these are highly integrated electronics. Not a simple graph of ph and time stamps. ### 1/5 — Terrible *2026-03-07, version 1.15.0* Always off line ### 1/5 — Offline and not updating values *2026-03-07, version 1.15.0* Not working ! coding is buggy and offline all the time for spending a lot of money on something that’s not basically working 50% of the time - it’s basically logging but not LIVE values it’s not as good as they make out in the advertising!!!! Why not make it live values instead of 5-10 minutes updated values from logging ! Chinese ones half the price working live time 2/5 secs updated values - and very accurate so I ask why bluelab ? I have emailed and made tickets on the site but never answered! ### 1/5 — Doesn’t load sign in *2026-02-23, version 1.15.0* Unacceptable, doesn’t allow logging in. Keeps loading infinitely. 2/23/2026 For a company as pristine as Blue-lab and charge an over 200$ for a test pen and not be able to use it in correspondence with the app is insane to charge so much and preform so unacceptably. ### 1/5 — The worst software *2026-02-17, version 1.15.0* Get your act together guys. Can’t get the ACI soon enough ### 1/5 — App won't open *2026-01-21, version 1.14.10* Update - If purchasing for WiFi features, look elsewhere. After a multiple week issue where I couldn’t even connect to the app after purchase I’d say it successfully opens 50% of the time. ### 1/5 — Cannot get past loading screen *2026-01-12* I purchased the blue lab guardian monitor to keep an eye on my grow. Everything seems to work just fine in person but if I try to log into the Edina app, I get stuck at the loading screen. It won’t let me try a different username it won’t let me do anything. I spent too much money on this for not to work. I’m going out of town and I’d like to monitor things. customer support just told me to keep an eye on the alerts page, but nothing seems to be happening. I’ve made two accounts because it said that accounts made in December don’t work so I made one yesterday and that doesn’t work on my phone or iPad. I was able to sign in on the computer with the second user account. I made a few days ago, but that doesn’t do anything for me as I’m supposed to be able to do this on my phone and the computer needs some kind of a stick to work with some other device. Very disappointed. Please fix this before I go out of town on Wednesday. **Developer response:** We sincerely apologize for the issue you are experiencing. Our team has now restored all affected accounts so you can now login into Edenic. Further info and updates can be found here: https://resources.bluelab.com/edenic-alerts ### 1/5 — Absolute garbage *2026-01-04, version 1.14.10* This app is completely worthless. It won’t even start up after creating an account. I purchased the Bluelab Guardian specifically for the advertised remote capabilities. If the app doesn’t work the equipment is worthless. The product is no better than the $150 Apera monitor. I was really hoping the Bluelab was as good as advertised. I guess I’ll be returning the monitor since it can’t do what it’s supposed to. ## Most praised reviews (10 highest-rated) ### 5/5 — Can we please get a update *2026-03-06, version 1.15.0* App is just looping with WiFi disconnect. I’ve tried deleting and re installing and issue still is happening ### 5/5 — Infinite loading on Login *2026-01-31, version 1.15.0* Sometimes Spinning wheel of death on login.. This seems to be a recurring issue. When the app works i put 5 star bc i like it and its great. But when not working it is only useful that the controller saves your inputs from the past time app was working. Bc this you wont have to manually re-enter all your settings if you set it before. But if its not working and you make manual changes they dont transfer back to the app when it works again. ### 5/5 — Very well considered. *2026-01-15, version 1.14.10* A lot of manufacturers seem they bolt on apps, where this feels nicely considered and designed. I did have a few small issues with logging in but the support team was absolutely incredible with their response time and genuinely tried to get me up and running as fast as they could. It’s been invaluable for my readings to be able to refer to past measurements. ### 4/5 — Issues resolved *2026-01-22, version 1.14.10* Everything is working correctly now. Great customer support. ### 4/5 — Review (updated 7-7-25) *2025-07-21, version 1.14.4* App is still functional, as it appears the issue with the app not opening was a log-in issue, possibly related to their servers. As of now, functionality has mostly been restored, and they are still making sure all issues are addressed. Thank you bluelab. ### 4/5 — Review (updated 7-7-25) *2025-07-07* App is still functional, as it appears the issue with the app not opening was a log-in issue, possibly related to their servers. As of know, functionality has mostly been restored, and they are still making sure all issues are addressed. Thank you bluelab. ### 2/5 — Loading……Loading…. *2026-06-06, version 1.15.3* I’m a commercial grower and when this app works it works great, there have been multiple times (including today) where the app just won’t load any of my controllers. I still get alarms but the app won’t load the controllers so I can see what’s wrong. Happens all the time for days at a time before resolving. ### 2/5 — Keeps disconnecting *2026-03-07, version 1.15.0* I give it two stars as 1 would be harsh! When it works it works well, at present I’m getting messaged all the time saying it has disconnected, it’s bad to pay all this money then have to by cctv to look at the screen ### 2/5 — Infinite loading on Login *2026-01-30* Spinning wheel of death on login.. This seems to be a recurring issue. When the app works i put 5 star bc i like it and its great. But when not working it is only useful that the controller saves your inputs from the past time app was working. Bc this you wont have to manually re-enter all your settings. & Bc this reason i can say its not a 1 star app and suggest its a 2-5 star app. ### 2/5 — Started out okay *2025-07-02* It was working great, quick and responsive. Now you can’t even log in without the trying 10 times. Erasing the app and re installing it does nothing. Like the other review, you get a million notifications. Of alarms when there isn’t even an alarm. Activity log doesn’t load. Very glitchy app. I would expect better from blue labs **Developer response:** Hi, we apologize for any issue you might be having! Our software team has worked hard to resolve the login/opeing issue and ask that you delete and reinstall the app. If unsuccessfully please create a ticket with our support team at resources.bluelab.com/ticket-to-support As for the Activity Log and Control Log, we are still working on improvements, though it should now load but may require refreshing the tab to be successfully. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*