# Edenred Benefits — user reviews > 291 indexed App Store user reviews of Edenred Benefits by EdenredUSA, rated 3.60/5 from 2,156 ratings. - Source: https://appshunter.io/ios/app/edenred-benefits/id1523624788/reviews - App overview in markdown: https://appshunter.io/ios/app/edenred-benefits/id1523624788.md - Rating breakdown: 5★ 1,304 · 4★ 83 · 3★ 48 · 2★ 44 · 1★ 677 ## What do users think of Edenred Benefits? Overall sentiment: negative **Pros** - 👍 Great app! - 👍 Provides good amount of information and functionality **Cons** - 🐛 Crashes frequently - 🐛 Buggy and glitchy - 🐛 Slow and unresponsive - 🐛 Unreliable and unstable - 🐛 Difficult to navigate and use - 🐛 Frequent login issues - 🐛 Blank screens and white screens - 🐛 Forced updates at inconvenient times - 🐛 Logging out randomly - 🐛 Incorrect or outdated information - 🐛 Poor customer support **Commonly reported bugs** - Login screen freezes - SSO not working - Parking reservation booking fails - Unable to submit claims or expenses - Incompatible with newer iOS versions **Most requested features** - Add ability to cancel/modify parking reservations - Improve password management and reset functionality - Enhance transaction history and balance display - Provide offline access to parking passes - Integrate with Apple Wallet for easier access ## Newest reviews (19 of 291) ### 1/5 — Hasn’t worked in months *2026-06-19, version 3.69* Hasn’t displayed balance in months and now it won’t even get past a static hanging white screen on launch ### 1/5 — The App is not working *2026-06-18, version 3.69* When I login to the App, it’s blank and nothing comes up. I’ve tried a few days but never been able to see anything ### 1/5 — Blank screen *2026-06-18, version 3.69* Anyone else get a blank screen when opening up the app? Wtf? They don’t issue tap enabled cards, it’s an old school dumb debit, can’t even add up Apple wallet ### 1/5 — Worst App I have ever used *2026-06-16, version 3.69* Who forces updates on customers multiple times a month? This is 2026. Invest in your tech!! I wanted to pull out my parking ticket but this app wanted an update. Guess who went back home from the work garage that morning? Thank you Edenred. ### 1/5 — Doesn’t work *2026-06-09, version 3.68* What’s the point of this app if it does not even load? ### 1/5 — Never works *2026-06-05, version 3.68* Terrible app. Never seems to work. ### 1/5 — Needs an update *2026-06-04, version 3.68* Update this app every time I open it it’s blank. I can’t even log in. It’s like roulette with me trying to figure out how much money is on my card to use for the train ### 1/5 — Really bad app *2026-06-01, version 3.68* The app is usually always down, doesn’t load on the first go, need to uninstall and reinstall again and again ### 1/5 — White screen *2026-06-01, version 3.68* Can’t use the app, just a white screen ### 1/5 — Logged out automatically when I need to show my pass. Took five minutes to login again and blocked *2026-05-30, version 3.68* Everyone! ### 2/5 — Fix the basics *2026-05-29, version 3.68* The app is full of confusing errors, terrible user interface patterns, and a lack of attention to detail. Instead of adding “features,” focus on making what 90% of users want actually work. ### 1/5 — Glitch *2026-05-26, version 3.68* Every time I try to open the app it’s a blank white screen. Customer service no help! ### 1/5 — Not able to load the app since Jan 2026 *2026-05-24, version 3.68* At first could still log in but the page will say updating information (but actually info never shown). Now it is just a blank after opening the app. Not even a login page! ### 1/5 — Terrible- zero stars *2026-05-21, version 3.68* Doesn’t load properly; transactions don’t list in a timely manner. Clunky interface. Terrible ### 1/5 — App doesn’t load *2026-05-20, version 3.68* I’ve had an issue now where the app doesn’t load and I’m left with a blank white screen.. ### 1/5 — Blank screen *2026-05-20, version 3.68* The updated app performs a FaceID verification then opens to an empty screen, so is now completely useless ### 1/5 — Doesn’t even open *2026-05-20, version 3.68* I updated this app and all I get is a blank screen when I open it. I’ve deleted the app and reinstalled and it still doesn’t even open. Have no idea how to check my card balance with this useless app. ### 1/5 — Doesn’t load *2026-05-19, version 3.68* I have no idea, what happened. After the last update blank white screen not even an error message. ### 1/5 — Don’t depend on it *2026-05-18, version 3.68* This is one of the most inconsistent apps. I use it a few times each week for parking and at least 1 in 5 times I encounter some bug that prevents me using it. I’ve had the app be a white screen, constantly getting logged out, nondescript error when I hit purchase, QR code won’t show when I’m at the parking garage. Anything that could go wrong with an app, I’ve encountered it here ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible app *2026-08-03, version 3.72* Unfortunately my company uses this for parking and it is one of the worst apps I have ever been forced to use. It becomes completely non functional every few months and needs to be totally uninstalled and reinstalled to work again. Super inconvenient when you are trying to access a parking garage and can’t log in. ### 1/5 — The worst *2026-07-29, version 3.72* The only thing worse than the app is calling their customer service. They make you spend half an hour on the phone with somebody who asks you how to spell your name 1 million times and asks you where you work again and again and then tells you they're searching for your file… And then they tell you that they need to transfer you to somebody else. ### 1/5 — Totally garbage app *2026-07-28, version 3.72* I don’t understand why it forcing me me to update to the latest version. Can’t you follow the backwards compatible engineering principal? Also the comes with poor performance and poor user experience. If not my company force me to use, I would delete it 10 years ago! ### 1/5 — Garbage - 30 min intervals is DUMB! *2026-07-23, version 3.71* As many have pointed out, app is laden with issues. UI/UX, login issues, blank screens, etc. When I book parking, after saving the pass to my wallet, it will display as expired with the QR code greyed out (even though it’s not), which the machine can’t read. So I end up having to take a screenshot, because accessing the code on the app in a dead zone garage is impossible! But the most annoying thing, is only being able to book at 30 min intervals!! So if you miss the hour or half hour mark by a minute to book a spot, your stuck for 30 mins before you can access. THAT IS RIDICULOUS! Especially if you park in a garage in the middle of a large city. ### 1/5 — Logging In *2026-07-19, version 3.71* I’ve tried multiple times trying to log into this app & still can’t. Tried the “Forgot Password” link, put in my email; never get an email. Also, I hit the back button and get a blank screen. I know the email address is right because I also tried “Forgot Username” and used the same email address, and received a email with a user name as a bunch of numbers (which is not my user name). Once again, I hit the back button, nothing happens. ### 1/5 — No login *2026-07-17, version 3.70* This app doesn’t even let you login let alone do anything useful. ### 1/5 — Nothing but a blank white screen *2026-07-16, version 3.70* App is completely broken/unusable ### 1/5 — One of the worst apps I've ever used *2026-07-06, version 3.70* Consistently breaks and doesn't let me login compared to every other app I've used. The reliability needs to be significantly better. ### 1/5 — App never works *2026-07-03, version 3.69* Always white screen and this app never loads 6/10 times i tried to open. ### 1/5 — can't open this stupid app *2026-07-02, version 3.69* trash app ## Most praised reviews (10 highest-rated) ### 5/5 — Huge improvement *2024-10-07* I’ve been using the app for years, and the recent update has made it so much better. Everything feels smoother, more modern and the performance seems to have improved as well. ### 5/5 — Permission “denined” *2024-03-05, version 3.3* Wouldn’t even let me log in, since permission to access my location is “denined”. ### 5/5 — Attachments from gallery not possible *2023-06-12, version 2.1* I am unable to upload attachments from photo gallery to my reimbursement claims as receipt proof. Please fix that. ### 5/5 — Great app! *2022-07-06, version 1.6.2* The Edenred Benefits app does everything I need to do to manage my account. It’s so easy to use and works great when I need it to. ### 5/5 — Can NOT Login *2021-12-28* Never know the user name and password. Click find the user name but the email never sent. No where to find the login information. ### 4/5 — Login Issues *2022-09-09* This app does not function very well. after signing up, I could no longer change my password. Passwords are constantly changing within this app so you never know what the password isWhen you do need to change your password. Their support page is horrible, as you enter all the details, but the submit button doesn’t function or work for pushing the request forward. Guess I will have to continue going to the website to monitor my commuter expenses versus using the app. ### 3/5 — It’s started working *2026-07-16, version 3.70* Tried the text message feature and now it worked l, I just praying no issues. EDENRED update software and deal with all the gremlins. I know you guys know this already but I just needed to be said, in case no one has said this to you thank you….. ### 3/5 — Works but has issues *2026-05-07, version 3.68* Use this for my work. Easy to use if it works, but has a ton of technical errors. Probably had at least 5. Where I have to constantly update the app, doesn’t start properly. Would never use this app if it wasn’t forced on me. ### 3/5 — Not stable *2025-06-02, version 3.51* Often suffer issues and out of service. You must have optional ways instead of only rely on this app. ### 3/5 — Glitch in book parking *2025-02-12, version 3.42* I'm unable to book parking. When I click on the 'Book Parking' button at the end, the app automatically closes. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*