# EdFed

> Mobile banking app for managing accounts, payments, and deposits. (iPhone/iPad app by Educational Federal Credit Union.)

- Source: https://appshunter.io/ios/app/edfed/id433267554 (this page in markdown: same URL + `.md`)
- Developer: [Educational Federal Credit Union](https://appshunter.io/developer/1386231695)
- Category: Finance
- Price: Free
- Rating: 3.00/5 from 124 App Store ratings · 80 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 120 MB
- Languages: American English
- Released: 2011-04-25
- Data updated: 2026-08-31
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/edfed/id433267554/reviews.md

## What is EdFed?

Make your life easier with Educational Federal Credit Union’s FREE Mobile Banking Application for iOS.  - Manage your accounts -View your check images - View your Transaction History - Schedule new Bill Payments - Deposit Checks from Anywhere - Locate nearest surcharge free ATM's.

## Key features

- Account management
- Check image viewing
- Transaction history
- Bill payment scheduling
- Remote check deposit
- ATM locator

## What do users think of EdFed?

Overall sentiment: negative

**Pros**

- 👍 User-friendly interface
- 🚀 Fast performance (sometimes)
- 💡 Convenient for basic banking
- ✅ Works great on iPhone
- ✅ Old app was functional

**Cons**

- 🐛 Frequent bugs and glitches
- 🐛 App crashes often
- 🐛 Login issues (locked out, wrong password)
- 🐛 Mobile deposit not working
- 🐛 Slow loading times
- 🐛 Inconsistent performance
- 🐛 Outdated design
- 🐛 Difficulty accessing account balances
- 🐛 App not opening
- 🐛 Unresolved bugs
- 🐛 Inconvenient navigation
- 🐛 Bill pay issues
- 🐛 Transfer errors
- 🐛 Incompatible with iPadOS 13
- 🐛 Security concerns due to bugs
- 🐛 Poor customer service experience
- 🐛 App is useless/horrible

**Commonly reported bugs**

- App locks and denies access after login attempts
- Cannot scan checks for mobile deposit
- Zelle feature not accessible as advertised
- Account registration fails
- Mobile deposit screen is blank or white
- Face ID function removed, manual login causes lockout
- App rarely functions after name change, blank screens for balances
- Constantly needs reinstallation to work
- Account tab information not visible upon login
- App freezes and glitches
- Transfer completion reported, but funds not transferred
- App gets stuck in settings menu on iPad
- Cannot log out on iPad version, requires force close
- App won't open, closes immediately on launch
- Barely opens, cannot check balance
- App looks cheap and outdated
- App is rudimentary and full of bugs
- App is slow and buggy
- App crashes upon opening on iOS 13
- App reverts to icon on iPad Pro with iOS 13.1.1
- App crashes and says password is wrong
- Password issues even after changing it
- Cannot make simple transfers (savings to checking)
- App shuts down upon login attempt
- Incorrect account balances displayed
- App crashes when selecting an account after login
- App freezes or gets stuck on loading screen
- Cannot review transactions beyond a week
- Account holds listed as both pending and processed
- Charges deducted but not listed
- Username entered, but password field does not appear
- App lags after completing a transfer
- Remote deposit feature disabled
- App times out during login or mid-session logouts
- Cannot see credit card full transaction history or due date
- Language settings under 'Change Password'
- Account holds not seen in the account they are for
- App is slow, unable to open, and crashes
- App force quits on opening
- App crashes with iPad 13.1.1
- App reverts to icon on iPad Pro with iOS 13.1
- App kicks/times out frequently
- Cannot see debit card purchases
- App crashes or times out of login
- App glitches cause ruin

**Most requested features**

- Zelle integration
- Improved mobile deposit functionality
- Bill pay improvements
- Full transaction history access
- FaceID/TouchID/Biometric login
- Apple Pay/Card compatibility
- Dark mode
- Visible password option
- Option to disable auto-save account number
- iPad app
- Remote deposit feature enablement
- Update for iPhone X

## Recent user reviews (10 of 80)

All indexed reviews: https://appshunter.io/ios/app/edfed/id433267554/reviews.md

### 1/5 — EDFED App Improvement Needed, July 10, 2025

*2025-07-11*

The App needs to be improved. After various attempts to log- in, it locks & does not allow access to view accounts. 
Went to get in-person assistance, but it was not resolved.
Would like to use the App, at home & on the go. 
Please assist those users
trying to access the 
EDFED 24/Seven App.
Thank you!

**Developer response:** Thank you for your feedback. We strive to provide the best service possible to our members and apologize for falling short of your expectations. A senior management team member would appreciate the opportunity to speak with you to discuss ways we can better our service to you. Please email your contact information to MemberXP@EdFed.org so that someone may contact you.

### 2/5 — Deposit check

*2025-06-20*

It’s really buggy and it refuses to let me scan my check.

**Developer response:** Hello and thank you for your feedback. We strive to provide the best service that we can to our members and apologize for falling short of your expectations. A senior management team member would appreciate the opportunity to speak with you to discuss ways we can better our service to you. Please email us your contact information to MemberXP@EdFed.org so that someone may contact you.

### 3/5 — Can’t access zelle

*2025-06-07*

I’ve seen all the videos saying how zelle is going to be accessible in the edfed app yet I see nothing. Cant transfer the money or receive it when I needed the most 😬

**Developer response:** Hello and thank you for your feedback. We strive to provide the best service that we can to our members and apologize for falling short of your expectations. A senior management team member would appreciate the opportunity to speak with you to discuss ways we can better our service to you. Please email us your contact information to MemberXP@EdFed.org so that someone may contact you.

### 5/5 — how to access zelle

*2025-05-04, version 4016.2.2*

i just want to know how to access zelle through the app plz🙏 great app just confused

### 5/5 — My opinion

*2025-04-05*

The app has not given me any problem, just a conflict with Miami Dade Credit Union

### 5/5 — Works great, very convenient

*2024-11-13*

App works great on my iPhone, never have had a problem.

**Developer response:** Thank you for your 5-star review and thank you for your membership!

### 2/5 — Needs to be upgraded

*2024-03-05*

I’m a new member at EDFED and I’ve been trying to register my account and every time I put my account number it doesn’t register me, I put everything right and it still isn’t working,

**Developer response:** Hello and thank you for your feedback. We strive to provide the best service possible to our members and apologize for falling short of your expectations. A senior management team member would appreciate the opportunity to speak with you to discuss ways we can better our service to you. Please email us your contact information to MemberXP@EdFed.org so that someone may contact you.

### 2/5 — Mobile deposit don’t work

*2024-01-12*

Idk what to say cuh mobile deposit just don’t work I open the app I go to deposit check and it’s a mostly white screen that says mobile deposit that’s literally it. I need my breadddd!!!

### 1/5 — Terrible app, and service

*2023-01-06, version 4005.5.0*

I have been locked out of my account like 20 times already. Half the time the app just removes the Face ID function to log in, then when I put in my password manually I get an error code that locks me out my account. Then I have to contact support and go through the whole process of unlocking the account and changing my password all over again! I’m taking my money to a different bank.

### 1/5 — Will this app ever work

*2022-08-07*

Eve since the name change this app almost never functions on my iPad or iPhone. It’s garbage. It decides which pages it wants to load 95% of the time when I log in I can never see my account balances it’s just a blank screen. All other functions work when they choose too. If it wasn’t such a huge mission to change banks I would close all my accounts and move them. That’s how frustrating this app is.

## Frequently asked questions about EdFed

### What can I do with this mobile banking app?

This app allows you to manage your accounts, view your transaction history, and see check images. You can also schedule new bill payments and deposit checks from anywhere using your device's camera. Additionally, it helps you locate the nearest surcharge-free ATMs.

### Is this app free to use?

Yes, the application is provided for free. However, as it is an ad-supported application, you may encounter advertisements within the app. There are no charges for using the core banking features.

### What are the key features of the app?

Key features include managing your accounts, viewing check images and transaction history, scheduling bill payments, depositing checks remotely, and finding nearby ATMs. These features are designed to provide convenient access to your banking needs.

### Who is this app designed for?

This app is specifically designed for members of Educational Federal Credit Union who use iOS devices. It provides a convenient way for them to access and manage their banking services on the go.

### How do I deposit a check using the app?

The app allows you to deposit checks from anywhere. You will typically need to endorse the check and then use your device's camera to capture images of the front and back of the check. Follow the on-screen instructions within the app for the specific steps.

## Version history (last 5 releases)

### 4022.1.1 — 2026-08-18

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4022.0.0 — 2026-07-28

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4021.2.0 — 2026-06-25

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4021.1.3 — 2026-06-09

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4021.0.2 — 2026-05-04

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

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## Related topics

[edfed credit union](https://appshunter.io/ios/topics/edfed-credit-union) · [edfed](https://appshunter.io/ios/topics/edfed)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*