# Edfringe — user reviews > 169 indexed App Store user reviews of Edfringe by Equilibrium Interactive Pty Ltd, rated 2.00/5 from 24 ratings. - Source: https://appshunter.io/ios/app/edfringe/id6450713971/reviews - App overview in markdown: https://appshunter.io/ios/app/edfringe/id6450713971.md - Rating breakdown: 5★ 5 · 4★ 1 · 3★ 0 · 2★ 2 · 1★ 16 ## What do users think of Edfringe? Overall sentiment: negative **Pros** - 🚀 Works perfectly well - 🗓️ Useful for organizing schedule - 🌟 Good app overall **Cons** - 🐛 Constantly says offline - 🔍 Poor search and filtering - 🔌 Crashes frequently - 🤔 Unreliable and unstable - 💸 Expensive service fees **Commonly reported bugs** - Tickets disappearing from planner - Apple Pay not working - Inconsistent behavior across devices **Most requested features** - Add show times to main list - Allow offline access to tickets - Improve venue mapping and directions - Integrate with calendars and planners ## Newest reviews (18 of 169) ### 4/5 — Works much better *2026-08-03* I just received an e-mail indicating the app has just been updated. Whereas I sometimes still get the “You’re offline” when I first open the app, in general it’s much improved and I see all my tickets, QR codes, directions, etc. Nice job. The only small observation is the title on the app store states “Edinburgh Fringe 2025 official”. Maybe want to avoid the year in future? **Developer response:** Thanks for your feedback, and sorry for the frustration this has caused. We had some issues getting the latest version through app store submission, which is now resolved and live. Please update to the newest version - this should fix the problems you've experienced. If issues persist after updating, get in touch with us directly and we'll sort it out. ### 4/5 — Much Improved *2026-08-03* I just received an e-mail indicating the app has just been updated. Whereas I sometimes still get the “You’re offline” when I first open the app, in general it’s much improved and I see all my tickets, QR codes, directions, etc. Nice job. The only small observation is the title on the app store states “Edinburgh Fringe 2025 official”. Maybe want to avoid the year in future? ### 1/5 — Probably the worst app in the history of apps *2026-07-05* A cruelly awful app. Of thousands of shows of varying quality across August, each year you can be near guaranteed that the Fringe app will be the worse thing you see. It’s such an awful experience. Wildly erratic search results, inexplicably frequent claims that “you appear to be offline” (I mutter “I hate you” each time I click ‘try again’), and the cheek to take a service charge for the miserable experience. There is no innovation here. I’ve been booking Fringe shows for literally decades. Can the app do anything useful with this deep mine of useful data? Perhaps even tell me a performer I like is returning again? Nope. Each year I near August in hope. Maybe this will be the year the Fringe app works. It’s the hope that kills you. It will never be good. ### 1/5 — Awful app *2026-07-02, version 2025.1.6* Truly shocking app, hasn’t improved since last year! Get it sorted before the Fringe starts! ### 1/5 — As good as a chocolate fire guard *2026-06-16, version 2025.1.6* Can't buy tickets, can't see any shows, can't get past the survey page. Absolutely useless. ### 1/5 — Bizarre how bad this app is *2026-06-09, version 2025.1.6* For a show as big as the Fringe you’d think they be up on their IT Game. Sadly it seems not with my app permanently in “offline mode” and my tickets not available despite being logged in ### 1/5 — Useless *2026-03-25* Very disappointing. Was asked to select my genres of interest. Then do a survey. And then nothing - cant get past that page? Absolute waste of time!! **Developer response:** Thanks for your feedback, and sorry for the frustration this has caused. We had some issues getting the latest version through app store submission, which is now resolved and live. Please update to the newest version - this should fix the problems you've experienced. If issues persist after updating, get in touch with us directly and we'll sort it out. ### 1/5 — Utterly useless *2025-08-24* For such an internationally famous festival this app is totally unusable. The website’s not much better. It crashed every time i opened it. **Developer response:** Thanks for your feedback, and sorry for the frustration this has caused. We had some issues getting the latest version through app store submission, which is now resolved and live. Please update to the newest version - this should fix the problems you've experienced. If issues persist after updating, get in touch with us directly and we'll sort it out. ### 2/5 — So bloody annoying *2025-08-23, version 2025.1.6* God this app is so irritating. Works well when it works. But the constant needing to refresh when there’s apparently no internet connection???!!?! Please fix this for next year, it’s driving us all up the wall. Sincerely, Edinburgh resident x ### 2/5 — Flakey *2025-08-21* i am sorry to say that the app is constantly is on and off line .. its search function sometimes can find a show and some time not .. the time filter is pretty useless as it defaults to 23:59 which cannot be changed .. overall it is quite frustrating . it also asks one to share info via twitter .. kinda feels like minimum time is spent on the most valuable fringe tool. ### 2/5 — Not fit for purpose *2025-08-20* I feel sorry for the acts that rely upon the app to steer people to their shows. Even when on my home WiFi the app keeps telling me I’m offline. When away from home I now don’t bother with the app - using when out is kinda the point! - as it just keeps crashing and telling you that you’re offline. Everyone I’ve spoken to this year has abandoned the app. Sort this out! ### 2/5 — Keeps saying offline *2025-08-20, version 2025.1.6* 2nd or 3rd year of using this app and still unstable and inaccurate. Randomly says I am offline, search has variable results etc. Not terrible but really should be so much better. Fringe js great. This app is not. ### 1/5 — Terrible *2025-08-19, version 2025.1.6* Absoloutly unless app! ### 1/5 — Worth zero stars … *2025-08-18, version 2025.1.6* The developer clearly has not tested this app … poor attention to detail ### 1/5 — N’a *2025-08-17, version 2025.1.6* Honestly, the worst app ever created. Never works, always says it’s offline even when you have full signal, payments never go through. Sort it out guys, you make enough money through admin fees to fix a simple app. ### 1/5 — Sort it out!! *2025-08-17, version 2025.1.6* Keeps saying offline. Have to restart all the time. Like taking one step forward and 2 steps back. Pls get your tech sorted, as it’s very frustrating. ### 2/5 — Room for improvement *2025-08-16* Not enough filter capability to find shows & keeps telling me I’m offline. Goes offline when I’ve been in the process of buying a ticket so have gone into the app AGAIN, put another ticket in my basket only to find the purchase actually went through. Unreliable and unsophisticated experience ### 1/5 — Utter garbage *2025-08-16* Barely functional. Gave it one star because I can’t give 0. Why can’t I see the show times on the favourites page when I’m planning my schedule? Why can I print my favourites? Why can’t I export a csv of my favourites? Why does a single letter spelling mistake mean no search results? Why don’t shows with the search term (or direct string matches) in the title or performer show first in the search results? Why doesn’t …. Never mind, it’s crashed again… ## Most critical reviews (10 lowest-rated) ### 1/5 — I’m a rare reviewer *2026-08-06* I think this is only the second time I’ve ever reviewed an app in history in my 20 or so years as an Apple account holder and this app was working, barely, yesterday. But today it seems to be fully dysfunctional. It’s such a shame as this was how I was planning to build my schedule today and I can only imagine the amount of artists that are not getting exposure due to a result in poor upkeep of this app. At this point in time it cannot be opened, it claims I have no internet signal and won’t let me see any acts at all. ### 1/5 — Where's 2026 update? *2026-07-31* This app is still set for 2025. Is there a 2026 version? **Developer response:** Thanks for your feedback, and sorry for the frustration this has caused. We had some issues getting the latest version through app store submission, which is now resolved and live. Please update to the newest version - this should fix the problems you've experienced. If issues persist after updating, get in touch with us directly and we'll sort it out. ### 1/5 — Half functionality does not work *2026-07-29* Bought a bunch of tickets for 2026. None show up in My planner. Just get a Season has ended message. I also get the offline message It also tells me I’m not a Fringe Friend, when I am. Good grief, the app is useless. ### 1/5 — So many bugs, year after year *2026-07-27* I attended the Fringe last year and saw the warning “You’re Offline!” so many times when I wasn’t that I wanted to find the face of the man that they used with the warning and make him fix it. I am attending the 2026 Fringe in about 2 weeks and despite repeated deleting and reloading of the app as well as signing in and out, I either only see a countdown clock to the start of the Fringe and no other information OR a quick link to the planner with the first show I’m seeing, but when I go to the planner, it says I have no tickets. My favourites are there but no ticket history. I have confirmed tickets to almost two dozen shows. I’ll just use the web version, where I can see my purchased tickets and my favourites, and skip the headaches. But please try to fix this! **Developer response:** Thanks for your feedback, and sorry for the frustration this has caused. We had some issues getting the latest version through app store submission, which is now resolved and live. Please update to the newest version - this should fix the problems you've experienced. If issues persist after updating, get in touch with us directly and we'll sort it out. ### 1/5 — Who would do this? *2026-07-21, version 2025.1.6* 2026 version is probably the worst app I’ve ever used. Goes offline, inexplicably switches to the countdown page with no way to get back to homepage, unable to buy tickets as dates don’t appear for the shows etc etc. Frustrating and just awful ### 1/5 — So unbelievably useless *2026-07-21, version 2025.1.6* Every time I open the app it just gets stuck on the countdown page and doesn’t let me buy tickets let alone lets me scroll through the fringe shows. Have to do it all through the website instead. ### 1/5 — Appalling *2026-07-19, version 2025.1.6* Definitely the most unreliable app on my phone. Went to book tickets today and nothing works. Cant get dates , times or buy tickets. Waste of time. Contacted Fringe office and they don’t care! ### 1/5 — Woeful is an understatement *2026-07-16, version 2025.1.6* Another year goes by and it’s as unusable as ever. Shockingly embarrassing offering. ### 1/5 — Why can’t I book tickets on it? *2026-07-12, version 2025.1.6* See above ### 1/5 — Very poor *2026-07-06, version 2025.1.6* I’ve returned to my app ahead of this year’s festival to find the landing page won’t let me search shows or look through the ones I’ve already booked. If the Fringe Society can afford a new building, then surely they can afford to fix their terrible app. ## Most praised reviews (10 highest-rated) ### 5/5 — Works fine! *2026-08-06* Easy way to search for shows, save the truly weird ones and buy tickets. ### 5/5 — Works perfectly well *2025-08-18* Not sure why this app's rating is so low. Used this in August 2025, exclusively bought tickets on the app and it worked just as described. Shows near me feature was very convenient as well. ### 5/5 — In 2025, this app is fine *2025-08-12* It’s fine and does its job. Retrieving tickets is easy. Nice work. ### 5/5 — Easy, breezy beautiful fringe app *2024-08-16, version 2024.2.11* Thank goodness for this app. Making fringe a breeze to book and store tickets. ❤️❤️❤️ ### 5/5 — Super handy *2024-08-14, version 2024.2.11* The 2024 app is a great way to store all my favourites and plan my Fringe diary. I think I’d be lost without it as it makes running around Edinburgh so much easier in August! ### 5/5 — Pretty Solid: It’s the Fringe in a nutshell !!! *2024-08-14* It’s a low-budget, community-organized festival. This app makes it dramatically easier. Now even has offline mode! (Which works… -ish.) ### 5/5 — Don’t know why this is sitting at 1 star *2024-08-09* It’s fine and it has a randomizer feature to look up a random show which I wanted ### 5/5 — Great✨✨✨ *2024-08-04* I have an iphone and it works just fine. It connects to the calendar and i can keep track of the shows… you can filter the shows by genre… venues and more. You can save your favourites… it shows you directly on maps where the venues are…The times filter can be a bit less intuitive but i have no problem with it. ✨✨✨✨ ### 5/5 — Amazing app can not believe booking is this easy *2024-08-01* Wow wow wow what an amazing app I cannot believe booking this simple. It had all the shows and booking was really really simple. Absolutely recommend everybody get this app. It’s amazing and makes life so much easier. It’s a five star all the way!!!!!! ### 5/5 — Hooray for offline tickets *2024-06-19* Just downloaded the app and bought some tickets for a few shows. Used Apple Pay and it worked perfectly. Brilliant to see the offline ticket functionality added - was much needed. All in all a solid app that makes it easy to find and buy tickets for Fringe 2024. Bring. It. On! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*