# Edge Smart Keypad — user reviews

> 6 indexed App Store user reviews of Edge Smart Keypad by Security Brands, Inc., rated 2.90/5 from 9 ratings.

- Source: https://appshunter.io/ios/app/edge-smart-keypad/id1468623089/reviews
- App overview in markdown: https://appshunter.io/ios/app/edge-smart-keypad/id1468623089.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 2 · 2★ 1 · 1★ 3

## Most critical reviews (6 lowest-rated)

### 1/5 — Codes disappear

*2024-08-04*

I entered 300 codes. All worked fine the first time.  Then when I went back to the app all the codes were gone. When I then tried to add a missing code, the app tells me it is already there. ???  So they are there but I can’t see them?

### 1/5 — Keeps crashing

*2024-01-23*

Poorly designed. Keeps crashing and can’t keep connected. Always kicking me out. Doesn’t let you update timers.

### 1/5 — Keeps crashing

*2023-09-07*

Poorly designed. Keeps crashing and can’t keep connected. Always kicking me out.

### 2/5 — Software not for hundred plus clients

*2021-03-24*

To delete user I have to find in a list of four hundred names.   It need a sort function really bad.

**Developer response:** Hi Carl, thanks for the review. We have added the ability to search codes and sort names on the new version. Please download the current version to take advantage of this new feature.

### 3/5 — Import and export CSV

*2025-05-17*

All of the basic app features work fine, using the Bluetooth connectivity it sure would be nice to be able to use a desktop to import all of my users instead of editing with my iPhone one at a time, it's cruel. I see you have a CSV export, it would be freaking amazing if there was a CSV import where I can import into the app from my desktop then update via Bluetooth at the card reader from phone. 😀

### 3/5 — Reports not working

*2023-02-08*

When I click on reports I get kicked out of the app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*