# Edible – Classic — user reviews > 73 indexed App Store user reviews of Edible by Edible Arrangements, LLC, rated 3.15/5 from 240 ratings. - Source: https://appshunter.io/ios/app/edible-classic/id1142212779/reviews - App overview in markdown: https://appshunter.io/ios/app/edible-classic/id1142212779.md - Rating breakdown: 5★ 100 · 4★ 17 · 3★ 18 · 2★ 18 · 1★ 80 ## What do users think of Edible? Overall sentiment: negative **Pros** - 👍 User-friendly interface and easy navigation - 🎁 Convenient gift finder feature - 📱 Quick ordering process for busy customers - 🏪 Access to local independently-owned stores - ⭐ Good product quality when delivered correctly - 📋 Ability to view past orders and delivery status **Cons** - 🐛 Frequent app crashes and freezing - ❌ Orders not received or delivered - 💳 Unauthorized charges and multiple billing issues - 📞 Poor or non-existent customer service - 🚫 Login and authentication problems - 🍓 Poor fruit quality and spoiled items - ⚠️ Missing items from orders - 🚚 Delivery failures and undelivered orders - 💰 Unexpected fees and overcharging - 🔧 Technical glitches preventing checkout - 🎯 Orders sent to wrong locations - 😞 Rude and unprofessional staff - 🔐 Payment processing failures despite charges - 📧 Unresponsive email and phone support **Commonly reported bugs** - App crashes on startup after updates - Invalid cart total error messages - Cannot select required fields during checkout - Email field only accepts letters, not numbers - Login credentials not working - Orders not saving to account despite confirmation - Apple Pay validation errors with zip code - Multiple unauthorized charges on payment methods - 504 errors during payment submission - Grayed-out contact entries preventing selection - Inconsistent delivery fee charging between app and website - Birthday reward code not applying to orders - Orders not appearing in store systems despite app submission **Most requested features** - Display order number in app for easy reference - Show real-time driver location/arrival status - Check item availability before requiring address entry - Allow custom fruit selection for orders - Fix email field validation to accept numbers - Implement working birthday reward system - Add review functionality within app - Reduce delivery and service fees - Faster order processing times - Consistent pricing between app and website ## Newest reviews (15 of 73) ### 2/5 — Incompetent mess *2025-03-24, version 2.3.18* Tried to use this app to place an order and was astonished how poor it is. Literally crashed several times each time I started over and tried to access my contacts. Finally got to check out with Apple Pay and it failed again but somehow managed to charge my card even though it gave me no Evidence of order submission. This app is inexcusably poor and written by an amateur. Two stars is a generous rating… ### 3/5 — Billing Address *2023-05-10, version 2.3.15* When attempting to fill out the billing section to complete the order, I’m not able to fill out the email section. It only allows me to enter letters and not numbers which prevents me from finishing the order. I don’t know if it’s just me having this issue or other people are experiencing the same thing. Hopefully this will be looked into. ### 3/5 — Can’t get free birthday gift *2023-03-24, version 2.3.14* Newly signed up but not showing anything about my free birthday gift ### 1/5 — Do not order delivery !!!!!!!!! *2023-02-21, version 2.3.14* Missing items and no refund ### 1/5 — Cookies *2023-02-16, version 2.3.14* Ordered cookies. Paid for cookies. No cookies! Supposed to be delivered on Valentine’s Day, app says delivered, but never was delivered. Not the first time this has happened. A credit will not do! Only a complete refund will work. And who has ever heard of customer care support closing so early? ### 1/5 — Horribleeeeeee!! *2022-09-25, version 2.3.13* it’s giving scammer, I wouldn’t order from here. I haven’t received my order nor gotten any updates.. I’ve sent emails, tried to get in contact and nothing has happened. I want my money back. L APP. DONT ORDER FROM THIS COMPANY. ### 1/5 — Orders *2022-08-12, version 2.3.12* App does not work. Unable to place an order and complete any purchase. If you do complete a purchase, it is not even processed and it will not be seen by the store. No use for this app. Needs to be either updated or fixed. ### 1/5 — NOPE! Go Elsewhere! *2022-07-02, version 2.3.12* I can’t even believe my eyes with this company anymore. I should have taken heed when I saw they only had 3. something stars. Last year for my daughters birthday I specifically asked that they give me a call and NOT dump the edible items outside on the ground. I’m not sure about anyone else but I don’t put edible products on the floor and much less coming from a so called professional company. Anyway they did the opposite of what I requested and left my daughters gift on the steps in the rain and no one called. My daughter got home and told me that there was something outside from edible arrangements all wet. I was so embarrassed. I told myself well maybe they can redeem themselves so I’ll place a small order. I went to place a $35 dollar order and the total came to $60 because they charge taxes, a $10 hand delivery fee AND a $7 service fee. All I could do was laugh and proceed to delete what was in my cart. NEVER AGAIN. This is shameful all around for a company that already has a crappy reputation. ### 1/5 — Scam. *2022-05-09, version 2.3.12* I ordered something for Mother’s Day, mind you 120$ worth of items, to be delivered same day (I get it you might have a busy day) but the item was marked as delivered AT 12AM! BUT IT NEVER SHOWED?? Store closing times are 9pm and my item was in transit from 11am to after store hours, I WAS SCAMMED AND WANT MY MONEY BACK!! No one is answering anyone of my calls or emails??? What kind of business are you guys running here?!? ### 1/5 — Cannot leave a review on the app *2022-05-08, version 2.3.12* Even though there is a place to leave a review you can’t leave on on the app or website. There app is about as bad as the products that they sell. The flowers that I received looked nothing like the flowers on the app. Thé bouquet was mostly greenery. The fruit on the fruit arrangement was bad and past it’s freshness. The cupcakes are stale. So I guess that’s why you can’t leave reviews on their app. ### 1/5 — Receive rotten fruit just a rip off *2022-03-11, version 2.3.12* Receive rotten fruit and it like the Manager doesn’t care! ### 1/5 — Birthday reward not given *2022-02-23, version 2.3.12* Something is wrong with the rewards program. I should have been eligible for a birthday gift and didn’t get it. I called my local store and they said to send an email. I did and never heard back. Made me sad on my birthday. ### 1/5 — Terrible *2022-02-16, version 2.3.12* Placed an order for my daughter I have sent her a valentines for 25 years placed order on the ninth of February for Valentine’s Day was never delivered and they won’t answer the phone corporate promised I would be contacted in 24 hrs that has come and gone no strawberries no call I guess that’s part of their training ### 1/5 — DO NOT BUY NOTHING WITH THEM *2021-12-24, version 2.3.12* TERRIBLE!!!! PLEASE DO NOT ORDER TROUGH THEM. they destroy our day. it was supposed to be SPECIAL but they didn’t care!!!! NO PHONE. NO CUSTOMER SERVICE. IT IS JUST A 1-800-DONT CARE!!!! ### 1/5 — Not Happy at All!!! *2021-12-18, version 2.3.12* We have tried to send my granddaughter a gift because she has the flu. The driver called & said he couldn’t find the address. At that time I gave him specific instructions on how to get there & he assured me he would call back if he had any problems! Not one word from him & get a text that it was “undeliverable”. I contacted the delivery address & they stated they had been home all day & no one had contacted them!!!! Very angry & driver won’t answer his phone. We would have given him a significant tip if it could have made it!!!!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Never get orders right *2026-03-01, version 2.3.18* I’ve ordered over and over throughout the years. I have given them so many chances to make it right it’s not even funny bc I love their work & prices, but I am finally done. Several locations are terrible and unapologetic ### 1/5 — can’t log in *2025-10-06, version 2.3.18* wont let you log in ### 1/5 — Does NOT work!!! *2025-07-24, version 2.3.18* I can’t even login with my credentials. Does not let you get past the Log-in screen. ### 1/5 — Y'all rly must not want business *2025-05-23, version 2.3.18* Impossible to order. An absolute joke. What a pity. ### 1/5 — SCAM *2025-05-11, version 2.3.18* Utterly horrendous IF I COULD GIVE THIS App ZERO STARS I WOULD. BUT I WANT PEOPLE AWARE OF THESE SCAMS I placed two orders within this app FOR IT to not even being placed within the actual location. When I was processing these orders it processed yes but it also had a error along with it. I CALLED the edibles location for them to say “ we do not have any orders from your phone number”. All I wanted was to purchase an arrangement for mothers Day now I would say purchase an arrangement online never in THE APP!!! ATTENTION 🚨🚨🚨🚨🚨NEVER ORDER FROM THIS APP UNLESS YOU WANT YOUR MONEY GONE! ### 1/5 — Unauthorized $1 charges at app download *2024-10-12, version 2.3.17* The moment I downloaded the Edible Arrangements app after placing an online order, 18 $1 charges were attempted on my checking account via Apple Pay. Each charge denied. By utilizing the greatest banking security feature turning off my card immediately after a purchase saved someone from getting reported to the FTC. The arrangement was perfect, a tray of chocolate covered fruit, simple and delicious. The card, however, was a birthday note from the family of some poor Tulane University college student planning to travel to celebrate the coming weekend. Family members names and all. My note only said thanks for your intense caregiving skills. I felt really bad for the student. I hope they received an appropriate note with their arrangement. Peace and blessings! P. S. I know EA will do better. ### 1/5 — Birthday *2024-06-21, version 2.3.17* So on the app it says to enter your birthday and we’ll send u a gift. Well how long an I suppose to wait to receive my gift? I’ve had the app for years, and have placed orders thru the app. Still no gift ### 1/5 — Apple Pay *2024-02-12, version 2.3.17* You give the option to use Apple pay to checkout but keep failing the payment saying the zip code is not filled in or valid but it is in the payment method. Why can’t I check out? ### 1/5 — Just sad. *2024-02-02, version 2.3.17* Seeing all these horrible reviews make me not even wanna purchase anything you guys have to do better by your customers the customer are always right. ### 1/5 — Save your $ *2023-05-18, version 2.3.15* If I could give them no stars I would. They over charge and don’t even give you what you paid for. I placed an order before Mother’s Day and order 6 cheese cakes with chocolate cover strawberries on top and added a balloon and a card. They delivered 3 cheesecakes with random chocolate bits and 3 chocolate chocolate strawberries 1 of the cheesecake looks like they picked the strawberries off. I took a photo I called them left voicemails emailed them no response. I went to Instagram and show them the photos that’s when they responded apologized and offered me a full refund they told me to wait 5-10 days to which I waited for and only was refunded $6 smh. when I reached out again letting them know hey you only refunded $6 my order was more than that they told me yea it was for the missing balloon and I’m like you told me full refund and if that’s the case what about the missing cakes? They said they would get back to me on that….(still waiting )They ruined Mother’s Day and kept my money do yourself a favor don’t buy from them save your money! ## Most praised reviews (10 highest-rated) ### 5/5 — Test *2026-03-11, version 2.3.18* Test ### 5/5 — Test *2026-02-18, version 2.3.18* Testing ### 5/5 — Great service! *2024-03-15, version 2.3.17* I went in to get a birthday treat and I got a free box of chocolate strawberries as well as a free smoothie for leaving a review! Great, fast, and kind service as well. The food was also delicious. I’ll definitely be back! ### 5/5 — Great app *2022-11-30, version 2.3.13* Idk why so many negative reviews. I have nothing but good things to say about the app. Very easy to navigate the tabs and options as well place my orders. I can also view all of my past orders and delivery statuses. The stores have all received my orders right away and no problem with seeing the notes attached as well. Thanks Edible Arrangments! You always come through for me ! ### 5/5 — Okay ! *2022-10-05, version 2.3.13* Best to get things done faster ### 5/5 — Buy local *2019-09-30, version 2.2.0* The stores at service you and your family are located in your local towns. They are independently owned and operated. They work hard to make sure your gift is perfect. ### 5/5 — Gifting made easy!! *2019-08-10* I love, love, love the gift finder feature. I answer the apps questions... what the gift is for, my budget and what fruit I want. Then the app pulls up suggestions. It’s so fast and easy to order! Perfect for my busy lifestyle and procrastinating ways. ### 5/5 — Great App *2019-08-09, version 2.0.3* Easy to maneuver and use, it’s the best! ### 5/5 — Easy to use *2019-08-06, version 2.0.2* I love how I can place an order for a smoothie while I am walking to the location and or place an order for a gift. ### 5/5 — Great app for ordering gift in a hurry *2019-08-03* I needed a birthday gift to be delivered in a hurry since I had forgotten to send something to my wife at her work. This is app works great...it even pulled my wife’s address from my contact list. In just a few minutes I was able to get a delivery order placed. Much better than the website. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*