# Edifi Credit Union — user reviews

> 23 indexed App Store user reviews of Edifi Credit Union by EdiFi Federal Credit Union, rated 4.65/5 from 1,070 ratings.

- Source: https://appshunter.io/ios/app/edifi-credit-union/id1534940893/reviews
- App overview in markdown: https://appshunter.io/ios/app/edifi-credit-union/id1534940893.md
- Rating breakdown: 5★ 891 · 4★ 86 · 3★ 33 · 2★ 16 · 1★ 44

## What do users think of Edifi Credit Union?

Overall sentiment: negative

**Pros**

- 👍 Easy to navigate
- 🚀 Great app performance
- 💡 Useful features like check deposit

**Cons**

- 🐛 Frequent app crashes and bugs
- ⚠️ Unreliable server connectivity
- 🔒 Security concerns with login process
- 🤔 Confusing UI changes

**Commonly reported bugs**

- Delayed transaction updates
- Account balances not displaying correctly
- Login freezes and crashes

**Most requested features**

- Ability to label accounts
- Integration with mobile wallets like Apple Pay
- Improved transaction history and balance visibility

## Newest reviews (3 of 23)

### 3/5 — Needs improvement

*2021-04-06, version 20.1.200*

The app is always glitching or can’t access it before I could hide certain accounts now I can’t... and if my account is locked it still gets charged I don’t like it it’s ok but not secure enough and it’s not enough access to your account

### 3/5 — Transactions

*2021-02-24, version 20.1.200*

I don’t like the fact that I can’t see all of my transactions in my credit card account how can I see them online?

### 3/5 — Well...

*2021-01-01, version 20.1.200*

While there are some good features such as the ease with which to pay bills, overall I dislike the upgraded app. The previous app allowed you to name your accounts which made with easier when transferring funds. Also every time you exit the app you have to log back in! I understand security reasons but I can’t even access my calculator app when I balance my accounts. Perhaps adding the ability to name your accounts and have a calculator in the app could be added?

## Most critical reviews (10 lowest-rated)

### 1/5 — Servers Always Down

*2025-05-02, version 24.2.60*

This app is horrible! Works when it wants.. worse banking app ever

### 1/5 — Disappointed

*2023-02-25, version 22.2.40*

My app hasn’t been working for the last 6 days 😠. I’ve tried installing & reinstalling…still nothing!

### 1/5 — Worst Update Ever

*2021-08-29, version 21.1.30*

The old app was far better than this latest update. It’s horrible!

### 1/5 — Broken basic functionality

*2021-06-16, version 20.1.200*

You need to download a separate app in order to see your credit card balance. This app requires you to sign in again when you are transferred over. The app clears your password so facial recognition does not always work to login. After you were signed in you still need to put in your password, not just a security pin, to make a transaction to your own account. This encourages the user to create a week password that’s easy to remember.

It is appalling that most of the reviews on here are from Abco employees trying to hype their product up.

### 1/5 — Hate it

*2021-01-23, version 20.1.200*

We loved and used the heck out of the previous app. We had great issues with the update and dislike the lack of memos, find it awkward to use and my partner still can’t get into it. We have opened an account elsewhere for day to day use as a result and use this for savings because it’s challenging to get into! Sorry you ever updated!!!

### 1/5 — Last app sucked but this is even worse

*2020-12-31, version 20.1.200*

This app is literal trash! I transfer money from my checking to my savings accounts and it won’t show on the app till 3 days later. I have to log on the website to make sure the transaction was correctly done. What’s the point of even having a app then...? Also it’s 2021 how do we still not have Apple Pay???

### 1/5 — Go back to the old one!!

*2020-12-17, version 20.1.200*

Very Confusing, doesn’t say checking or savings. U have to guess what account it is. I don’t like it at all...

### 1/5 — Not as good as before!

*2020-11-15, version 20.1.200*

Not sure why my deposits are not going into accounts that I set them up to go into from direct deposit. Why are they all going into the savings account? I tried to call abco but can’t get anyone on the phone

### 1/5 — Where’s my running balance??

*2020-11-13, version 20.1.200*

This is is awful and makes no sense! I can’t see my daily balance. The bank didn’t even notify me that there was a problem with the app. Then when I put the new app on my phone I had no idea that the login was different. There was no indication that you have to put in your account number and last 4 of your social to log in. Smh

### 1/5 — Don’t like the change

*2020-11-10, version 20.1.200*

Unable to transfer from one account to another account

## Most praised reviews (10 highest-rated)

### 5/5 — I Like This App

*2021-10-20, version 21.2.40*

This app is easy to navigate & I use it all the time. Great job ABCO!

### 5/5 — ABCO

*2021-08-30, version 21.1.30*

Always helpful!

### 5/5 — Inconvenience

*2021-04-20, version 20.1.200*

Please bring back being able to label your accounts. I utilize six different accounts. And it’s very inconvenient trying to remember which account goes to work because I am no longer able to label it like how we used to.

### 5/5 — Check deposit

*2021-03-16, version 20.1.200*

First time I used. Real happyredrose65

### 5/5 — Garbage

*2021-02-15, version 20.1.200*

The app doesn’t let me log on at least once a week. I’m about to switch banks.

### 5/5 — Amazing Upgrades!!!

*2020-12-27, version 20.1.200*

The upgrades to the app have been awesome. !!

### 5/5 — Plz fix .

*2020-11-11, version 20.1.200*

I like the new app but it’s missing a couple things the old app had , when I clicked on a transaction i could see what my account balance was before that transaction was made & the details now I can’t  , Also the feature of turning my card off and on when I can’t find it at the moment is taken off too . Plz add these two .

### 5/5 — Great upgrade

*2020-11-05, version 20.1.200*

Love this new App!  Now I can access the bill pay service without having to use online banking. Remote Deposit is always a bonus so I don’t have to go to a branch to deposit a check. 
I heard that Card on/off will be available again soon too. 
Clean look and easy to use. Change isn’t always easy but ABCO is definitely improving in their services and technology!!!

### 4/5 — My card feature

*2024-05-01, version 23.2.30*

On many occasions the my card feature cannot be accessed, buffering is frequent. This is not conducive to the ability of turning on and off your cards when needed. Having to uninstall and reinstall the app does not solve this issue.

### 3/5 — OK

*2022-05-17, version 21.2.70*

The credit union is great. The app…meh.  Buggy login process that freezes a lot of the time. Once you’re in it’s a great app.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
